The Dragon Hotel Reviews

Strongly recommended and friendly

It's quite old hotel but acceptable, with a very tiny lift causing you to wait in the peak hours.

Good location for the city and for the price it’s well worth the stay

I arrived early and they allowed me to check-in my room 2 hours earlier. It's a kind gesture that helped me a lot. It's located 5 minutes walk away from the city center where the banks and big shops are located.

The hotel is very nice and convenience, I like the food here, it's an enjoyable trip.

Ideal location if you want to stay close to city centre Room was nice and clean

挺好的酒店，服務很到位

Staff are really friendly, the rooms seem to be a bit hit and miss with cleanliness, and condition. Some rooms seem to be refurbished where some need some tlc. Rooms are a bit dark with a few of the lights failing to work, so was struggling for decent light in the room when it gets dark, but for the price the hotel itself was decent with great location. Even had church service banging out the tunes in the morning if you feel like repenting your sins

Great location for what we wanted, in the middle of Swansea. The hotel looks like it used to be really nice, but they're now just doing enough to keep it ticking over. Room was OK. Bit tired (underlay under the carpet has either broken down or been removed, couldn't turn all the lights on as one of the transformers was making a worrying buzzing noise), but clean enough, it didn't cost the earth, the staff were friendly and we were only there for 1 night. Previous reviews I read from around Nov '23 said 1 of the 2 lifts wasn't working. This is still the case. For what it was, I think we overpaid at £100 a night. However, breakfast was another story. Save your money and go to McDonald's. Overcooked bacon, very cheap tasting sausages, hash browns and beans had clearly been sitting there for ages, no scrabbled egg, 1 fried egg and when asked for more was told that someone had just gone to the shops to get more, and the mushrooms tasted odd. The fresh fruit selection was 4 apples that appeared well past their best. The pastry selection was 6 mini pastries, that didn't get replenished the whole time we were there (my party took 4 of the 6). The cheese selection was packets of these that were 1 step up from cheese strings. Coffee machines weren't working, with the hot water they had there running out and not topped up. This was by far the worst breakfast I've ever had in a hotel.

Room was not that clean, one lift working which didn’t even take 3 people, no eggs for breakfast. Staff were friendly enough but there’s only so much they can do. Parking costs £9 and I didn’t get asked about it so may have got a fine if I didn’t ask….

Hotel is tired and in need of full refurbishment. Breakfast wasn't great. Good location in city centre though.

How do I pay for parking to stay in a hotel and a land that belongs to the hotel? This is unheard! The room we were allocated had a poor cooling/ heating system. When I complained, the receptionist brought a standing fan as replacement. I refused because it will be too noisy and I asked for a change. The receptionist initially refused, I threatened to ask for refund before you opted to give me another room. What a shame.

Nice and clean . No pool or spar tho as i tought there was. Breakfast was nice . Heating in room amazing

Good location in the centre of Swansea with a car park. BUt the hotel is in need of refurbishment