Guest User
August 31, 2023
Was at the hotel from 08/27/2023 to 09/02/2023 with my family, I am not happy with where I live, and there are a number of reasons for this: 1. Location. The hotel administration settled us not in the main building, but in a bungalow to the accommodation, which passes through the Total gas station. This nuance was not reported to us by the tour operator Sun and Fun. We need to spend breakfast, lunch and dinner with a child through a gas station - where cars constantly pass quickly and it is EXTREMELY UNSAFE! Dirty and dusty air is located along the control road. 2. Daily blackouts. Every day for several hours the lights were turned off in the bungalow, which means that there is no water in the room, the air conditioner and all other electrical appliances do not work, including slides in the pool and music. 3. Unfriendly staff. The hotel staff was constantly looking for a reason to make money on the guests, for example, they said that if you live in the main building, you need to pay extra, the tour operator said that there would be Ultra all inclusive, and in fact they even gave out one ice cream in one hand, they could not take it for themselves and child's ice cream has not yet led the child to the bar! Alcohol is only free, everything else has to be paid for. Cleaning in the room was also very bad everywhere: dust, dirt, mosquitoes fly, there are not even glass glasses and drinking water in the room. 4. Beach. To get to the beach, you need to go along the highway over the bridge and bypass through private property along the path to the beach, where there are huge dogs that bark at passers-by, which makes the path extremely uncomfortable and unsafe with a child! 5. Food. The food is the most of the same type, everything is very spicy, tasteless, sometimes not fresh. No baby food available. The child refused to eat anything from the menu. Not even juice, just diluted water with dye and sugar. 6. A lot of people. The restaurant and the territory can not cope with this type of people, there is a big queue everywhere, while all the guests are dissatisfied and embittered, since the hotel in no way met the expectations of the declared five stars. If you want to spoil your holiday as much as possible - welcome to Throne Nilbahir Resort & Spa!