Courtyard Hotels in Changchun

Facilities: Well-equipped, though they provided disposable bar soap on the sink instead of liquid hand soap. Hygiene: Acceptable, at a normal standard. Environment: The underground parking was quite convenient. Service: I very, very rarely leave negative reviews. In fact, on the night of check-in, the Guest Service Manager (GSM) even upgraded my room type, so I was initially planning to give a positive review. Around 10 PM on the night of check-in, there were no fresh welcome fruits left. It was agreed they would be delivered the next day around noon, and I explicitly informed them I would check out around 12 PM. The next day, just after 11 AM, someone rang the doorbell. As I was still in a deep sleep, it took me a moment to react when I heard it. I thought it might be the fruit delivery and intended to get out of bed to open the door. I had just gotten out of bed and needed to put on some clothes, so I told the person outside to wait a moment. Before I could even grab my clothes, the staff member opened the door and walked in themselves. Imagine the absolute shock and violation a woman feels standing half-dressed at her door, only to find her room door suddenly opened without permission! To make matters worse, it wasn't even the agreed-upon fruit delivery. Instead, they asked if I had any clothes for laundry. Is this such an urgent matter that you need to intrude into a guest's room without permission while they are resting? I can't conceive of any reasonable justification for this, short of a guest collapsing inside the room. The initial explanation I received was that housekeeping collects laundry from rooms in the morning. Shouldn't collecting laundry also require asking guests beforehand? If I didn't want the fruit and wanted to sleep until 2 PM, would I still be expected to specifically open the door for you in the morning to facilitate laundry collection? What if I hadn't opened the door? Wouldn't you have just entered directly anyway? I pay to rest and enjoy the service, not to be forced to comply with your so-called rule of 'we must enter your room at noon to collect your laundry, regardless of whether you are sleeping, showering, or dressed.' For a woman staying in a hotel, having her privacy invaded is certainly not a minor issue that can be resolved by merely offering some food and drinks.