The Promenade, Cheltenham, GL50 1NN, United Kingdom
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With a stay at Queens Hotel Cheltenham, you'll be centrally located in Cheltenham, a 5-minute drive from Cheltenham Racecourse and 13 minutes from Gloucester Quays. This upscale hotel is 0.1 mi (0.1 km) from Imperial Gardens and 0.2 mi (0.4 km) from Cheltenham Town Hall.Show More
We Price Match
4.2/5Very Good·Great Location
Very beautiful hotel, great location
Amenities
HikingPublic ParkingBarRestaurantMeeting RoomMulti-Function RoomLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Gloucestershire Airport
(7.3km)
Train: Cheltenham Spa Railway Station
(1.6km)
Train: GLOUCESTER STATION RAILWAY STATION
(12.4km)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
13
Executive Double Room, 1 King Bed, Ensuite
1 King bed
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
TV
Private Toilet
Room Details
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12
Classic Double Room, 1 Queen Bed, Ensuite
1 Queen bed
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
TV
Private Toilet
Room Details
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15
Superior Room, 1 Queen Bed, Ensuite, City View
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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9
Deluxe Double Room, 1 King Bed, Ensuite
1 King bed
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
TV
Private Toilet
Room Details
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14
Superior Double Room, 1 Queen Bed, Ensuite
1 Queen bed
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
TV
Private Toilet
Room Details
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10
Deluxe Double Room, 1 King Bed, Ensuite, City View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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11
Junior Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
TV
Private Toilet
Room Details
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Guest Reviews(107)
4.2/5
Very Good
Verified Reviews
Cleanliness4.3
Amenities4.2
Location4.3
Service4.2
AI Summary
An AI-summarised snapshot of real guest reviews
The hotel boasts a superb breakfast, exceptional cleanliness, a central Cheltenham location near shops and dining, and a spacious room with a comfortable bed. The staff is notably friendly and helpful, enhancing the guest experience.
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Helpful
Not helpful
Guest User
August 30, 2022
First room we checked into hadn’t been cleaned. Second room was fine but the hotel is kind of old and had lots of stains on the carpet and furniture, and the bed and pillows were extremely uncomfortable. Staff was nice.
Staff were amazing.
Room was lovely & furnishings stylish.
One downside was a constant humming sound with did initially hinder my sleep. I recall a lady saying the same when she checked out.
Nicky
February 4, 2024
Great hotel on the outside, inside is mediocre. Beautiful for the history, but reality is it’s an old hotel. Creaky and the air con is patchy. Breakfast is shockingly bad. Expected more.
Paul
January 26, 2024
Nice and historic property, room was way too warm and aircon didn’t work (plus really shouldn’t be needed in the middle of January!). Lovely, but pricey, food in the Victoria restaurant.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: 07:00–11:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 11 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleA la carte
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Quite Clean
4.3/5
Health & safety measures
Thermometers available
Cleaning & disinfecting
Cleaning services provided by a professional company
Rooms are disinfected between stays
Property Description
Opened: 2003
Number of Rooms: 84
With a stay at Queens Hotel Cheltenham, you'll be centrally located in Cheltenham, a 5-minute drive from Cheltenham Racecourse and 13 minutes from Gloucester Quays. This upscale hotel is 0.1 mi (0.1 km) from Imperial Gardens and 0.2 mi (0.4 km) from Cheltenham Town Hall.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Victoria's, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Cheltenham? This hotel has 1292 square feet (120 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 84 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Services & Amenities
Most Popular Amenities
Hiking
Public ParkingAdditional charge
Bar
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions
How much does it cost to stay at Queens Hotel Cheltenham?
Prices at Queens Hotel Cheltenham are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
What is the closest airport to Queens Hotel Cheltenham?
The closest airport is Gloucestershire Airport. It is 7.3km from the hotel and approximately a 14minutes journey by taxi.
What are the check-in and check-out times at Queens Hotel Cheltenham?
The check-in time is after 15:00 and the check-out time is before 11:00.
Does Queens Hotel Cheltenham provide airport transfer services?
No, the Queens Hotel Cheltenham doesn't provide airport transfer services.
What amenities and services does Queens Hotel Cheltenham have?
Queens Hotel Cheltenham has the following amenities and services: Pets allowed (additional fee), Hiking, Parking.
Does Queens Hotel Cheltenham have a swimming pool?
No, Queens Hotel Cheltenham doesn't have a pool.
Does Queens Hotel Cheltenham have fitness amenities?
No, Queens Hotel Cheltenham doesn't have fitness amenities.
Does Queens Hotel Cheltenham provide Wi-Fi?
Yes, the hotel provides Wi-Fi.
Does Queens Hotel Cheltenham have non-smoking rooms?
Yes, Queens Hotel Cheltenham has non-smoking rooms. Please view the hotel listing for details.