Fengkuangdelvxingjia
November 20, 2023
The hotel is located on Yingbin Road, which can be reached by getting off the expressway. There is a Wanda Plaza nearby, which is very convenient for food, accommodation and transportation.
The hotel rooms are spacious and luxurious, and the internal layout is clean and orderly. The room lighting, shower, TV and toilet facilities are all very comfortable to use.
The hotel's service was the most satisfactory during our stay.
The first is the check-in experience. We are traveling as a family. Considering that there are three adults staying, we need a room that can accommodate three people, so we booked a children's theme room. After entering the room, I found that the partition wall between the sanitary wash area and the guest room area was hollow, which was really inconvenient. Then we immediately gave feedback to the hotel front desk. Two hotel employees, Yang Zihui and Ying Wen, who were on duty that day, responded immediately, showed us a room that met our requirements, and applied for a free room upgrade for us. I would like to express my sincere gratitude to the two employees for their proactive and enthusiastic service.
Secondly, the hotel's breakfast experience is also very good. The variety selection takes into account the needs of halal and vegetarian customers. The restaurant service staff will take the initiative to introduce the meals to customers, and the details of the service are reflected in every aspect.
Here, I would like to express my gratitude to the service staff at all levels of the hotel.
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