Anonymous User
May 21, 2024
*Bad experience staying at Chengdu ONE Hotel*
I recently stayed at Chengdu ONE Hotel and was very dissatisfied with the overall experience. I would like to write a review here to remind everyone to choose carefully.
First of all, the attitude of the hotel staff is extremely indifferent. Whether I was checking in at the front desk or meeting the service staff in the hotel, they seemed to be indifferent and completely devoid of any enthusiasm or courtesy. Such a cold service attitude makes people feel very uncomfortable.
Secondly, the sanitary condition of the room is also very average. There were obvious stains on the sheets and pillowcases, the bathroom floor didn't look like it had been thoroughly cleaned, and the towels had a strange smell. The overall sanitary conditions are far from what a hotel should be.
What's even more disappointing is that I chose a package that included airport transfer service when booking, but the hotel staff ignored this service at all upon arrival. Even though I reminded them many times, they had no response. In the end, I had to take a taxi to the airport myself, which added a lot of trouble and expense.
In short, the experience of staying at Chengdu ONE Hotel this time was very poor. Both the service quality and room hygiene are disappointing. I advise everyone not to choose to stay in this hotel to avoid wasting money and time. I hope the hotel can pay attention to these issues and improve them as soon as possible.
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