Rayfont Hotel Chengdu

Rayfont Hotel Chengdu Reviews

Rayfont Hotel Chengdu

No. 8-b Jialingjiang Road, Chenghua District, Chengdu, Sichuan, ChinaView Hotel Details
Rayfont Hotel Chengdu
Rayfont Hotel ChengduRayfont Hotel ChengduRayfont Hotel Chengdu
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Rayfont Hotel Chengdu Guest Reviews

4.4/5
1467 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(1467)
Positive reviews(1365)
Reviews with photos/video(121)
Convenient location(251)
Easy to get around(203)
Close to train station(110)
Strange smell in room(33)
Friendly front desk staff(29)
Great swimming pool(10)
Luxurious(6)
Negative reviews(102)
Mina1227
Superior Double Room
Stayed in Dec 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 30, 2025
Cosy,,, the location is close to east railway station and the subway so convenient if you need to take train or metro.
Response from Property: Dear guests, hello! The Dragon Dream Hotel Cluster is located at No. 8 Jialingjiang Road, Chenghua District (about 5-10 minutes' walk from Chengdu East Station, which has subway lines 2 and 7, airport buses and many bus routes for your convenience). The hotel cluster has four hotels for you to choose from, including Dragon Dream, Ruifeng International, Yashi Business and Ruifeng Apartment. The hotel staff is professional and considerate, and the hotel facilities are complete. We look forward to your visit.
Theerawat
Superior Double Room
Stayed in Feb 2025
Solo travellers
70 review
5.0/5
Outstanding
Posted on Mar 12, 2025
Good location very near with Chengdudong sta ,
Response from Property: Dear guest, It is a great honor to receive your praise. Thank you for your recognition of the hotel. Rayfont Hotel Chengdu is located on the north side of the East Square of Chengdu East Railway Station. The underground passage is connected to the exit of the East Railway Station, and you can directly reach the hotel lobby along the passage. Check out is only a five minute walk away from the ticket checkpoint, which is very convenient for travel. We look forward to your next stay and wish you a happy life.
Anonymous User
Deluxe Double Room
Stayed in Nov 2024
Business travellers
13 review
4.7/5
Amazing
Posted on Dec 6, 2024
Excellent hotel if you need to take the morning train from Chengdu East railway station. It's just a five minute walk from the hotel. There are plenty of food options around the hotel, but if you're planning to explore the city you might want to opt for a more centrally located hotel
Response from Property: Thank you for your review of the hotel. We look forward to welcoming you back for your next stay. Wishing you a pleasant life.
Guest User
Deluxe Twin Room
Stayed in Jan 2025
Travel with friends
4 review
5.0/5
Outstanding
Posted on Feb 17, 2025
We are very happy and the reception can speak english. The location is very close to chengdudong station, it is very convenience.
Response from Property: Dear guest, It is a great honor to receive your praise. Thank you for your recognition of the hotel. Rayfont Hotel Chengdu is located on the north side of the East Square of Chengdu East Railway Station. The underground passage is connected to the exit of the East Railway Station, and you can directly reach the hotel lobby along the passage. Check out is only a five minute walk away from the ticket checkpoint, which is very convenient for travel. We look forward to your next stay and wish you a happy life.
Dollie
Superior Double Room
Stayed in Jul 2024
Couples
8 review
5.0/5
Outstanding
Posted on Aug 9, 2024
Great hotel, a little confusing to find when finding it underground from the train station rather than above ground from the street, but it is signed and there are plenty of staff around to ask. Convenience store in the lobby. We got a free upgrade too.
Response from Property: Dear guest, Thank you for your appreciation and support. We will continue to work hard to provide you with better service and a pleasant stay experience. We look forward to your choosing our hotel again and wish you a happy life!
Champ Kiattiyot
Superior Double Room
Stayed in Dec 2024
Solo travellers
2 review
2.5/5
Posted on Jan 5, 2025
Huge problem with a drain in the shower room. A/C doesn’t work well. The room needs a renovation.
Response from Property: Dear guest, Thank you for your review. We deeply apologize for the unpleasant stay experience you had. The issues you reported have been recorded and we will carry out improvement work. At the same time, we will strive to improve our service capabilities and pay attention to the guests' feelings. We hope you have a better experience when you visit us next time!
Guest User
Superior Double Room
Stayed in Nov 2024
Family
4 review
2.0/5
Posted on Dec 29, 2024
Worst check-in experience so far. I was given a "quiet room" without a window, and I immediately felt like sauna the moment I entered the room. I was told that there was no cool air supplied during winter, and the room would be cooler after switching off the air cond. However, the room wasn't cool down after a few hours, so I requested to change the room. The second room has a window but you can hear the noise from the train station. In my opinion, they should not even offer these two rooms to any guest. They are not fit for purpose. My third room was OK, but all rooms were run down, outdated, insufficient lighting etc....avoid Rayfont if possible.
Response from Property: Dear guest, The hotel management has recorded and discussed your valuable feedback, And we will make serious improvements. We look forward to your next stay and wish you a pleasant life.
Anonymous User
Deluxe Double Room
Stayed in Oct 2024
Couples
6 review
3.5/5
Posted on Nov 22, 2024
We received a free upgrade to suite but the room was very dated and old. The amenities are very basic. The view is great but sound proofing is not great as we can hear the traffic from level 40.
Response from Property: Dear guest, thank you for staying at Longemont Rayfont Hotel Chengdu and providing valuable feedback and suggestions. We deeply apologize for the uncomfortable experience caused by the noise outside the hotel during your stay. As you can see, the hotel is adjacent to the East Railway Station, and noise issues are an unavoidable fact. If you feel that the noise is too loud to rest, close the window tightly to isolate some of the noise or call the guest service center to provide earplugs for you,We sincerely hope that this incident has not affected your impression of the hotel and look forward to your next stay!
Thebull
Deluxe Double Room
Stayed in Apr 2024
Couples
8 review
4.5/5
Great
Posted on May 19, 2024
overall was ok. staff was helpful, assisted us to order from mei tuan delivery because we do not have local phone number. location is extremely good of you are looking for chengdu east train station accom, it’s directly connected underground. have a mini mart which you can get basic stuffs. bed and toilet were ok. although overall it may feel a little dated.
Response from Property: Dear guests: thank you very much for choosing our hotel, I believe this is a good choice for you, can make you satisfied. Look forward to your next visit! Have a nice life!
Anonymous User
Superior Double Room
Stayed in Oct 2024
Solo travellers
2 review
3.7/5
Posted on Jan 16, 2025
Location is great, near to the railway station. As the station is huge it can be abit confusing, just ask around and locals will point you in the right direction. Room wasn't very clean, and has smell of cigarette smoke. Fortunately it was just for a one night stay. Its more convenience than comfort here for the price paid.
Response from Property: Dear guest, It is a great honor to receive your praise. Thank you for your recognition of the hotel. Rayfont Hotel Chengdu is located on the north side of the East Square of Chengdu East Railway Station. The underground passage is connected to the exit of the East Railway Station, and you can directly reach the hotel lobby along the passage. Check out is only a five minute walk away from the ticket checkpoint, which is very convenient for travel. We look forward to your next stay and wish you a happy life.
Xin Ying
Deluxe Double Room
Stayed in Oct 2024
Travel with friends
6 review
4.5/5
Great
Posted on Dec 10, 2024
Chose this hotel because have to travel by train to somewhere else next day early morning. Its location is strategic as it is near to the train station. But somehow there’s too many accomodation with similar name at same area, which cause some confusion and having to bring our luggages around to ask and confirm. Not much attractions or things to see around, so if you are looking for a hotel that is convenient and near to the lively areas, this is not the best choice. Room is very spacious and clean. There’s many amenities just that the room is slightly dark.
Response from Property: Dear guest, thank you for your review. The Longemont Hotels comprises four hotels: Longemont Hotel Chengdu,Longemont Rayfont Hotel Chengdu,Longemont Yesinn Hotel Chengdu, and Longemont Rayfont Apartment Hotel Chendgu. The first three hotels are connected, while the Rayfont Apartment Hotel stands alone in a separate building. Each hotel has its own name sign above, and they differ in decoration style and price. You can choose according to your needs. There are staff available 24/7 in the hotel lobby. We look forward to your inquiry and wish you a pleasant life!
Anonymous User
Deluxe Double Room
Stayed in Oct 2024
Family
17 review
4.5/5
Great
Posted on Nov 17, 2024
Good location, just across the road from Chengdudong Railway Station, very convenient, room was nice but the shower head needed some fixing and the sink area was flooded
Response from Property: Dear guest, Thank you for choosing Longemont Rayfont Hotel Chengdu. The issue you raised has been recorded and reported to the relevant department for investigation. If similar situations occur during your stay, you can promptly tell us. The front desk will arrange a room exchange in a timely manner. We look forward to your next visit! Wishing you a happy life!
Hanprasertporn
Deluxe Twin Room
Stayed in Sep 2024
Travel with friends
14 review
3.7/5
Posted on Oct 31, 2024
very good location but the underpass directly to the train station is closed unfortunately. very spacious and clean room with very nice view. Breakfast is just ok
Response from Property: Dear guest, thank you very much for your recognition and suggestions on our hotel services and all aspects. This is the driving force behind our continuous progress, and we also appreciate the experience you shared during your stay. We will continue to provide thoughtful service to our customers and hope that you will continue to support and encourage us. We look forward to your next 5-star review.
Travel Cat
Superior Double Room
Stayed in Sep 2024
Couples
45 review
4.7/5
Amazing
Posted on Oct 22, 2024
We love the convenience and comfort of this hotel. Only complaint is that we requested a quiet room on our third stay at the hotel and they put us directly behind the elevators. It sounded like an airplane throughout the evening. Obviously we did not sleep well. The gym and pool are amazing, and the service is pretty good. Please avoid guest rooms behind the elevators 🫤😴
Response from Property: Dear guest,This is a sincere greeting and apology from the Rayfonthotel chengdu. Thank you very much for taking the time to share your stay experience. Due to the special location of the rooms, you may hear some noise. If you feel that the noise is too loud to rest, please call the guest service center and we can provide earplugs or change your room. We look forward to your next stay and wish you a pleasant life.
AirMaliwan
Superior Double Room
Stayed in Sep 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Good location, near train station but far from Interesting tourist attractions but we can use subway same with train station.
Response from Property: Dear guest, The Longemont Hotels is located at No. 8 Jialingjiang Road, Chenghua District (about a 5-10 minute walk from Chengdu East Railwanystation, which has subway and airport bus,Metrolines 2 and 7, as well as many bus routes for your convenience). The hotel staff are professional and thoughtful, and the facilities and equipment are complete. We look forward to your visit.