Anonymous User
June 6, 2024
I have stayed at Jinzhuo Tianfu Plaza store several times before and I thought it was good. I had a good impression of Jinzhuo. This time I decided to book this hotel which is very close to various attractions. However, the service policies of the two stores are completely different, which is very disappointing. First, it is already 2024, and there are still hotels that require a deposit; second, the hotel does not have disposable slippers, so you have to ask the front desk for them later; third, a room is limited to two bottles of mineral water. If you still need mineral water, It is charged separately; finally, free late check-out or free breakfast is not provided during the off-season, and the service lacks flexibility. I can understand that any optimized service is not a matter of course, but regardless of the hotel service environment in Chengdu, even if you compare your own hotels of the same brand, they are far behind. If there are no special geographical requirements, I still recommend choosing Tianfu Plaza. shop. (The above evaluations are all based on objective facts and comparisons between the two companies. They are aimed at service policies, not hotel staff. The attitude of the staff is still good)
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