Mumian Chengdu Dong'an Lake Reviews

The hotel is very close to the stadium with super nice surrounding. It is clean and well organized, with excellent service. Breakfast and coffee are both of high quality. I enjoyed my stay! The front desk lady, Ms Lucy is very nice and served my needs in proactive ways.

Very nice stay at this hotel. Extremely friendly and professional staff during check-in procedures with Ms. Freya helping throughout the whole process. Room was amazing and the view from the balcony also great. Recommend the restaurant also, very good local food! Great stay in Chengdu.

This hotel is incredible. The service was excellent and everything was on point. The rooms are spacious and clean. The hotel is about 10-15 minutes walking distance from the Sports stadium if you’re there for an event. The food was also great with a variety to choose from. Shoutout to Nicole and everyone from front desk…you guys are awesome 😎

Nice hotel with good view of the lake. Room is large and comfortable. Ms Freya, the manager at the reception, is very kind and friendly with great service. The room service staff is very responsible and hardworking making sure the towels are changed and room is properly cleaned. Though the services and ambience of the hotel is great, the mattress of the bed can do better; I humbly suggest it is time to change new mattress. Overall, it has been a pleasant stay and look forward to stay in this hotel again.

I’m choosing this hotel because of XIN LIU /Liu Yu Xin XANADU concert Chengdu station. The service, cleanliness, amenities are great and awesome. The staffs are friendly and good. The cleaning service left a note to let us know addition top up of bottled water and towels by observing our usage. 👍🏻 Location wise is good if you are looking for nearby stadium. A bit far from city but you can take taxi to nearest mrt station. Food delivery may take 40min to 1hr. It is still manageable depends on what you are looking for.

super good👍

Because of Zhou Shen's 2024 Chengdu concert, I booked Kapok Hotel on Ctrip in advance. The hotel has a beautiful environment and convenient transportation. It is very close to the main stadium of Chengdu Dong'an Lake Sports Park, where Zhou Shen will perform. You can see the stadium from the balcony and it takes more than ten minutes to walk there. The hotel is clean, spacious and bright, with complete facilities and thoughtful service. There is also a restaurant on the first floor, which is very convenient for dining. I had a lot of fun there. This time, the time was tight, and I will go there again if I have the chance.

The hotel is new and has a sense of design. The service is good. Lucky at the front desk is very friendly. The lake view room has a good view and comfortable bedding. It is convenient for business trips and close to the East Station. I will continue to stay here.

Facilities: The hotel facilities are very new, with many intelligent control systems, electric curtains, language Xiaomian service, smart lights that can be set in many modes, smart toilets, etc. The humanized design is fully reflected here, and the check-in experience is very good. I have to highlight the bedding, it is so comfortable! ! ! Soft, silky and light, and you can feel the high quality. Hygiene: The most important thing about staying in a hotel is hygiene. There is no such worry at Kapok Hotel. For me who cares about details, I can't find any faults at all. Environment: The hotel is right by Dong'an Lake. You can enjoy the beautiful scenery on the balcony of the room. You can reach the lakeside to enjoy barbecue and open-air movies by walking across the hotel lawn. This time I checked in late and the schedule was tight. I haven't had time to experience it. I will bring my family here next time. This time I came to watch Li Zongsheng's concert. The hotel is only one kilometer away from the performance venue. It is so convenient. Kapok must be the first choice when coming here in the future. Service: The hotel's service must be emphasized. Every staff member is very friendly and proactively solves various problems for you. In particular, the housekeeper Zeng Dan on the night of check-in was very enthusiastic and meticulous, and upgraded our room for free. He patiently answered my questions and really made me feel at home. Thank you very much. The duty manager Feng Na Freya also provided very good service. It is worthy of being an award-winning hotel. It is worth mentioning that the hotel is also a pet-friendly hotel and provides rich food for babies. For pet lovers, it must be a big score. Next time, I will definitely bring my dog ​​to experience it together. Kapok Hotel is very suitable for taking a family on vacation. Running along the lakeside trail in the morning, barbecue with music in the evening, and enjoying the light show are so pleasant. I look forward to seeing you next time!

The overall environment of the hotel is good. It is located on the side of Dong'an Lake Park. Calista's service is very good. She asked about the needs attentively. The room is also very clean and sanitary. There is a balcony in the room, which is very suitable for I to drink afternoon tea leisurely in the room. It is highly recommended to go to the park in the afternoon. It is safe and comfortable to live here. I highly recommend it. I will come back next time if I have the chance (●'◡'●)

Highly recommended, very satisfactory stay experience, from entering the hotel lobby to leaving the hotel, Calista's service is very good, patient and attentive, the room is very clean, you can see the park lake view, the balcony is very comfortable, the room smart voice assistant Xiaomian is very smart, and welcome fruit is given upon check-in, the peach is very sweet and delicious. The hotel parking is free, there is also an indoor heated swimming pool and gym available. Very good stay experience, I will come again next time if I have the chance!

Mia at the front desk of the hotel is very good and warm and considerate to guests. The room is clean and hygienic, the scenery is beautiful, I like the park behind very much, the air is fresh and it is very suitable for a short vacation on the weekend

When I arrived at the hotel, I was greeted by Mia at the front desk. The service was very good, warm and thoughtful. The room I stayed in was very clean. The view outside the window was very beautiful. I could see the panoramic view of Dong'an Lake. The stay experience was very good. The whole house was controlled by the voice assistant Xiaomian. It was good and recommended.

Facilities: The hotel design is very novel, the room facilities and equipment are very complete, and they are also intelligently controlled. The area is also large, with a separate balcony, I like it very much! Hygiene: It is cleaned very cleanly, without any odor. Environment: Backed by Dong'an Lake, the scenery is very beautiful. It is very comfortable to blow the wind on the balcony Service: Lucky, the little sister at the front desk, smiles very gently, a little sister who speaks softly, is very patient throughout the process, and responds and solves any problems in a timely manner.