Guest User
October 15, 2023
The car park has 5 spaces for 7 rooms. Then you’re expected to leave your car keys because it’s so small that you get boxed in, NO I don’t think so. Why did nobody point this out? Our room had not been serviced properly. The tea tray had 3 teabags, 1 decaf coffee & the rest were regular coffees. Doesn’t add up. Worse than that though the small chest of drawers still had the previous guests underwear, socks & dirty handkerchief in it. No excuses for such low standards & no real apology either. The landlord assumes everyone wants cooked breakfast. We were not greeted with “good morning, did you sleep well?” We were greeted with “2 cooked breakfasts!” No ! If you do want the cooked breakfast make sure you tell the landlord how you want your eggs before he scurries off because he automatically fries them & never asks how you want them. First B&B I’ve stayed in where I’m not asked. Also, one bottle of sauce to go around all the tables, but if you ask they’ll bring another one out. Why? Just weird. Finally as we were leaving, the landlady said “next time you come phone us direct & we’ll give you a better price”. Really? We booked direct on her website, not through a booking agent so I’d like to see how that would work. She also presumed that we would return without asking if we’d enjoyed our stay. Yes we will be returning to Chester for the races, as we told her, but NO ! not to her B&B