The hotel overall is lovely and was our second time staying, mostly for the in room jacuzzi suite. However, the internet was not working the entire two nights we stayed this time, the in room phone was not working, so we had to call the main hotel number to reach the front desk when we needed something. There is no room service, so we had to order delivery service, which is dropped off at the hotel lobby, or order from the hotel restaurant. Unfortunately the restaurant does not take orders by phone so you have to walk down to the bar to order food and wait to take it to your room. Overall, the jacuzzi tub was the highlight of the stay.