Puyuhuapi Lodge & Spa
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cisnes
Puyuhuapi Lodge & Spa
Lodge
Bahia Dorita s/n, Cisnes, Aysen 6010000, Chile
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When you stay at Puyuhuapi Lodge & Spa in Cisnes, you'll be on the waterfront and within the vicinity of Austral Pier and Hanging Glacier. This upscale hotel is within the region of Queulat National Park.Show More
We Price Match
4.4/5Cleanliness: 4.4
All 13 Reviews
Amenities
Indoor Swimming PoolOutdoor Swimming PoolExclusive Beach AreaHikingHot SpringSaunaSpaMassage RoomFitness RoomPrivate ParkingFree
All Amenities
Surroundings
Landmarks: Bosque Encantado
(270m)
Landmarks: Camping Leontina Fuentes
(9.0km)
Landmarks: Camping Ventisquero Colgante $5.000
(9.0km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
3
Double Room
1 King bed
Non-smoking
Private Bathroom
Towel
Balcony
Desk
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Guest Reviews(13)
4.4/5
Verified Reviews- Cleanliness4.4
- Amenities4.4
- Location4.4
- Service4.4
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Guest User
March 11, 2024
We stayed (unfortunately only) one night at the Puyuhuapi Lodge and it was a positively memorable experience! It is an experience to be picked up from the other side of the lake by boat, the building is an architectural masterpiece and our room directly facing the water was great. Yes, the buildings aren't new and have some patina, but we found it generally well maintained and tastefully decorated. We took the opportunity - despite of the grey weather - to take a swim in the indoor pool as well as a bath in the natural hot water outdoor pools - very special! We had an excellent 3 course dinner with a stunning view on water while being served in an extraordinarily friendly and competent way in the restaurant. There is a set menu with two options per course, but e.g. tasty vegetarian alternatives were created upon request. We found the dinner reasonably priced given the quality. Generally the food is high quality, also at breakfast. We liked the friendly service during transport, at reception, at the bar and especially in the restaurant. We can only recommend a stay here.
Guest User
February 21, 2024
The Hotel needs an urgent structural restoration. It´s location is beautiful and the staff is helpfull. Food at the restaurant is average. The main problem is the conditions of the instalations, who seems to be forgotten in the 90´s. Also the hotel, lacks outdoor ativities.
Guest User
January 30, 2024
For the price to be worth it: - the hot springs need an update (many tiles are missing and the floor/seats very slimy) - needs proper barista coffee machine in bar - dinner should be included - trails need to be maintained properly (they were grossly overgrown and many boardwalk planks were loose) - rooms could do with some more modern decor, the trend has passed On the positive though: incredible location, great service and lovely staff, the massages were seriously amazing and everything is well organized and feels very special. If all the above is sorted, this place could be close to heaven.
Arturo
December 4, 2023
For the price this is not a good hotel. Pools abandoned, bathrooms lack maintenance with tile falling, inflexible with transportation. The restaurant has fallen in quality since last time I was there 4 years ago and there are no other options. Its a nice location isolated and quite with nice hot spring pools, but not worth the very high price. Plus now they charge extra for kayaks and spa.
Guest User
December 24, 2022
We really loved the hot pools, and how they blended them into the hillside. Our room was on the top floor, so the views were spectacular. All staff we interacted with were very friendly and helpful, with about half speaking very good English. We just weren't super thrilled with meals. Our first breakfast seemed minimal , but the second day, it appeared that with more guests, they put out a very big buffet with many delicious selections. Dinners were ok, just not spectacular. I did a hike by myself up into the rainforest, and the lady in the activity hut was very helpful in getting me rubber boots and a hiking pole, as well as clear directions.
Guest User
May 10, 2022
Mis padres y mis tíos, 4 adultos mayores visitaron el lodge del 5 al 7 de abril. Por sugerencia de la persona encargada de las actividades fueron a hacer un trekking. Durante el paseo mi madre sufrió dos caídas por falta de señalización y porque el camino no estaba en condiciones adecuadas y menos para personas mayores. No pudiendo continuar el paseo tuvieron que devolverse asustados. Otro detalle, las habitaciones no cuentan con pasamanos en los baños que se hace necesario para sujetarse al entrar a la ducha. También falta iluminación en los pasillos exteriores para llegar hasta el lugar de alimentación en la tarde noche. Y lo peor es que mi mamá envío un correo electrónico para dejar constancia de esta situación y aun no ha recibido ninguna respuesta. Dejo el número de reserva 5523055. Atentamente, Magdalena Almazán
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Luis
March 8, 2022
La estadía fue muy buena, excelentes termas y con una desconexión total.
El único punto bajo es la mantención de los senderos. estaban en un estado muy abandonado, sin mantención alguna. sin duda algo que se puede mejorar, considerando que aun es verano y es una atracción muy importante de los visitantes.
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GABRIELA
December 3, 2021
O lugar é muito bonito, porém o hotel precisa de uma reforma nos banheiros que são bem antigos, as piscinas externas estão precisando de uma manutenção, lugar mal cuidado, azulejos se soltando, lôdo na borda da piscina. Não existe serviço de bar nas piscinas, então vc não consegue nem tomar um refrigerante. Para vc usar as piscinas internas, cobertas, tem que pagar 12 mil pesos, um absurdo já que vc já paga um valor alto pela hospedagem. Os preços do restaurante são caros, mas vc é obrigado a pagar já que não existe outro lugar pra se comer. Aluguel de caiaques tbem pago por fora.
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irene
January 13, 2024
Uno de los lugares más hermosos paisajisticamente en los que estuve
Buena atención y el plus de las termas
No me importo no contar con internet ,y la pega de tener que comer en el hotel , siempre se puede recurrir a la cafetería para ensaladas o tablas con precios similares al resto de Chile
Las opciones son muy buenas en ambos
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Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00
Front desk hours: [Mon-Sun]08:00–23:30
To check-in, contact the property 1 day in advance
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 4 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 1989
- Number of Rooms: 1
When you stay at Puyuhuapi Lodge & Spa in Cisnes, you'll be on the waterfront and within the vicinity of Austral Pier and Hanging Glacier. This upscale hotel is within the region of Queulat National Park.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After making a splash in one of the 5 indoor and 4 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include an arcade/game room, gift shops/newsstands, and a fireplace in the lobby.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 8:30 AM to 10:00 AM.
Featured amenities include a business center, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 30 individually decorated guestrooms. Rooms have private balconies. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After making a splash in one of the 5 indoor and 4 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include an arcade/game room, gift shops/newsstands, and a fireplace in the lobby.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 8:30 AM to 10:00 AM.
Featured amenities include a business center, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 30 individually decorated guestrooms. Rooms have private balconies. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.
Services & Amenities
Most popular business facilities
Indoor Swimming PoolAdditional charge
Outdoor Swimming Pool
Exclusive Beach Area
Hiking
Hot Spring
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Airport Pick-up ServiceAdditional charge
Airport Shuttle ServiceAdditional charge
Bar
Billiards Room
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Children's Pool
Luggage Storage
Indoor Swimming Pool
Outdoor Swimming Pool
Hot Spring
Spa
Restaurant
Restaurant
Restaurant
No additional info available
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