After using Ctrip for so many years, I have never seriously given a bad review. It was my first time to come to Shijiazhuang and I really felt bad. The hotel was being renovated at 7 o'clock in the morning at the opposite door. It's right across the ****ing door. I called the hotel and asked them to stop for renovations. I was taking a short break, but no one paid attention to me. At around 9 o'clock, the electric hammer rang directly at the opposite door. It was like bang bang bang bang, and I woke up suddenly. The store manager's attitude is really bad. I had no choice but to ask Ctrip for help. As a result, Ctrip told me that the hotel had a bad attitude towards them. I was immediately speechless. The hotel was so awesome. Ctrip had nothing to do with other hotels and refused to provide any solutions. In the end Ctrip refunded my accommodation funds. The hotel is still very tough. After checking out, the hotel manager called me twice and offered me a solution to let me stay another night for free. Do I still dare to live? He called me by my name when he came up, I was so scared. I really wonder how this kind of **** hotel is recommended on the homepage. I have complained to the platform, lowered the rating and promoted it, although I know it may be of no use. Everyone should keep their eyes open when checking in. This store manager is really tough.
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