Cinnamon Hotels & Resorts Hotels in Colombo

Review of Cinnamon Red Hotel, Colombo I stayed at Cinnamon Red Hotel in Colombo from 14th to 18th August, and overall, it was a wonderful experience that combined comfort, convenience, and modern design. Location The hotel is perfectly located in the heart of Colombo, making it easy to get around the city. Many attractions, shops, and cultural landmarks are just a short drive away, which made exploring stress-free. Rooms & Comfort The room was clean, spacious, and thoughtfully designed with a stylish, modern touch. The bed was very comfortable, and the large windows offered an excellent view of the city skyline. It was a relaxing space to return to after a day out. Service The staff were welcoming, efficient, and attentive. From check-in to check-out, everything was handled smoothly, and any requests were quickly taken care of with professionalism. Overall Experience Cinnamon Red is a stylish and modern hotel that offers excellent value. It delivers the quality and comfort of a premium stay while keeping things relaxed and accessible. I would definitely recommend it to both business and leisure travelers looking for a convenient base in Colombo.

A nice, luxurious end to my first time in Sri Lanka. Room was spacious and had a beautiful view of the Lotus Tower, and service is extremely attentive. Breakfast was extremely diverse, and a server was eager to make local Sri Lankan recommendations which I really appreciated. However, the layout of the place is a little difficult, so be prepared to use a few different elevators to get around

First of all, the breakfast was very good. There were all kinds of local food that I have never seen before. Secondly, the male checkin receptionist wearing glasses was very friendly! He tried to introduce many local spots and helped handle the noise issue caused by the people next to my room. However, the female receptionist was not really helpful and quite stubborn. That male staff said I could enjoy an extended checkout due to my midnight flight during checkin, but the female receptionist said no to me later. After I explained what that male staff promised to me, she only gave me a two-hour extended checkout. The point is what all the staff say to guests should be consistent.

This was my second stay at Cinnamon Grand. My first experience was excellent. This time, I checked in late, and since the rooms in the usual section were full, I was assigned a room on the other side. The facilities there felt noticeably older, the hairdryer was broken, and the bathroom was smaller than in the other section. Furthermore, the cleanliness was poor – there were clumps of hair and a dead cockroach, and no slippers were provided. It felt like the two sections of the hotel had different standards for room upkeep. Since it was late when I checked in and I was only staying for two nights, I decided not to ask the hotel to change my room. If you're staying here, I recommend choosing a room accessed via the front desk entrance, rather than the one next to the pastry shop. I hope the hotel can improve the standards of these rooms. The staff were very friendly and helpful. During check-in, there was a system issue, and I was initially assigned two double rooms. The staff member then had to check four different rooms to find a correct single room for me. I really appreciate their effort. The hotel is a 15-minute walk from the beach. However, it's quite a distance from the artificial harbor and the shopping mall, so it's best to take a tuk-tuk.