The property and location is fine. At the upper end of the market compared to other hotels around the area, but we wanted excellent.
Our stay was nice, although breakfast bare minimum and disappointing.
After checking out and going to the ferry we received a call that we had used one of the single-use coffee pods in our room. Uh. Yeah?
We must replace it or they will charge us.
There’s a charge for the single-use coffee pods IN THE ROOM?
Pretty awful way to treat customers. In-room coffee is a thing, not a for-fee adder.