Wakeup Copenhagen - Bernstorffsgade

The place was good, very great for travellers and just looking for a place to rest after a tiring day. The light outside (window side) is a little bit bothering as you thought t is already late afternoon when in fact it is still early in the morning due to the lights. Location wise is great.

Kind staff, but cleanliness can be improve, 7-10 min walks to the central station where you can take trains and metro. Can take 5C bus from the airport （easier than taking train). Overall great at this price, just the cleanliness can be improve.

Very very basic living space. Not much room for 2 huge luggages. Check in strictly at 3pm with no free luggage storage, which should be a basic for accommodation. Location is not bad with direct bus to/fro the airport. Room came with 1 pillow and we had to ask for another one which staff said could be found below the bed. Err, but without casing. 2 of us slept with 1 small square pillow for 2 nights. Room have no kettle, nothing.

Checkout time is 11am but they knock crazily at your door at 10:20am and almost entered my room. Very unpleasant. Most probably, this is due to lack of training of staff and puts the level of hotel at lower standard. Checkin and checkout by using the Aero Guest app, as well as for opening door, are convenient and really fast.

I had a big luggage so it was a plus point that the hotel was close to bus station. When I extended my stay, I asked the reception cleaning service once but they didn’t clean my room. Reception staffs were all nice.