Please read Not worth the money paid and 100% not a 4* more like 2*. Needs closing down and a massive refurbishment is desperately needed. Everything so old and tatty , broken windows, doors, floor tiles, fire doors kept propped open with shower gel you get supplied for your room ! The carpets smell awful so windows always left open. Food was not great but we did manage to find something but was cold, not very fresh so only ate in probably twice . Bar and catering staff nice enough management rude and spoke to other staff like crap in front of guest which I find really unprofessional. Pool was ok my son loved it but so dangerous in places , broken tiles , grates loose and Broken , all round the channels was thick green algae Looked disgusting. The room was not suitable far to small , balcony door didn’t lock , mouldy lamp shades, rotten wood floor and sheets always smell like dirty feet. Floor never swept was just dirty all the time . No where to put clothes away. The the bed for my son blocked the balcony door so didn’t even fit. Shower soaked the floor when in use as the screen had no rubber on so water ran everywhere. Positives coral bay is great Good location but what they failed to tell us everything was shut as there was road works so there was literally nothing open nearby. We hired a car to get around which massively made up the for horrendous hotel, we stayed in. TUI and other reputable companies should be pulling this hotel from their catalogue as it’s disgusting.