Guest User
June 15, 2024
Returned from a weeks visit to this hotel yesterday and wanted to say what a lovely time myself and my partner had. We arrived at the hotel midday after 3 hours sleep and our room was ready (despite the 3pm check in) do that was very welcome. All the staff we came across were lovely and quick to help you out if there was a queue at reception. Our first full day we booked treatments in the spa which was lovely, the treatment by maya was one of the best massages I've ever had and set us up nicely for our holiday. The only problem we had is that as we had different treatment times the outdoor pool wouldn't let me partner have a swim whilst he waited for me, was told he would have to give up our afternoon pool booking. It was 10am and he didn't want to take up a bed. Seemed a little unfair especially as we were technically paying spa guests! I used the indoor pool which was nice. Onto the outdoor pool, the live dj doesn't start until 12pm and it wasn't drum & bass which we had read on reviews, sometimes funk, house or soul. We loved it personally, it's a beach club at the end of the day. Also we booked through Jet2 and this is a vibe hotel, which is exactly what it felt like. There was alot of negativity from older people around the pool kicking off about the loungers and being rude to staff. I understand frustrations as noted above we felt this but this was just embarrassing to witness! The pool staff were really great, always came to see if you needed food and drinks and brought them to you. Location is perfect, plenty of pubs, restaurants & shops and perfect for boat/bus trips and the Valetta ferry. Malta has so much to see and do, I think if people want to lie around the pool I wouldn't recommend this hotel.