Leonard
March 4, 2024
Hidden $200 deposit for a $44 room. Tried to alter the reservation ******* couldnt and said to call hotel. They got smart ass with me and then told me i had to make a deposit. Deposit is in website but dropped way at bottom and even though it is the only item in the category you have to click to expand to see the one extra item. From the looks of it there shouldnt have been a need to hide it. It had more than enogh space to been seen normally. To boot, when you pay with Klarna the app runs so slow the screen barely lets you make the reservation. If you click on something, say to expand the fees, it doesnt respond.
I tried within 15 minutes to have it canceled and even spent an hour contacting *******. Couldn't give them a phone number but gave them an email. Never heard from them
I uae this site everytime i go somewhere, and i used my rewards for this. What a crock of crap