I just entered the front desk of the hotel around 18 o'clock that day, and I felt fine. Who knew that room 203 was arranged (the room is next to the stairs, and people come in and out at night, and they can be heard clearly). After checking in, because the air outlet of the air conditioner is blowing directly at the head of the bed, my head feels uncomfortable after a while. Call I gave feedback to the front desk and asked to change the room. The staff came to the room to have a look, and moved the leaf of the air outlet of the air conditioner by hand, saying that if it blows upwards, it will not blow to the head of the bed, and then hastily dealt with it. I'll be gone in a moment. But the minimum wind speed of the air conditioner is still blowing your head. Call Ctrip's customer service to respond to the problem. After Ctrip communicated with the hotel, the hotel staff said that the hotel is full and cannot change rooms, and the staff said that Dali is cooler at night, so there is no need to turn on the air conditioner to sleep... My God! I'm staying in a hotel and it's suggested that I don't turn on the air conditioner? The room was small and not ventilated, smelly, and told us not to turn on the air conditioner? ? ? It's unbelievable! Is this the reputation of being a repeat customer? We booked two rooms. In the end, Ctrip called several times and said that we can only cancel one room for free. If we are traveling, do we have to stay in different hotels? ? ? Strange my customer service. In the end, Ctrip let me accept the reality with a subsidy plan of 200 yuan. It is a homestay that you will definitely not continue to live in. Please choose carefully.
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