The Ritz-Carlton, Dallas

The Dallas Ritz-Carlton stands out for its top tier location and professional staff that treat you like a king. I was upgraded to a corner suite and it was grand with windows in two sides. Needed help with printing some documents and the staff helped me without any hesitation. I would stay here again when I return to Dallas.

The Ritz Dallas never disappoints a family staycation. The tenured staff at this property makes every effort to make sure the customer experience is first class. In addition, the club lounge experience is second to none. Our family rebooked and will countdown the days until our next stay.

Loud street noise. Room 75 degrees and took 9 hours to cool to 68 with hvac fan on max. Bed saggy and too soft, woke up with back pain. Sheets super dry. Booked $1k+ room with lounge access but never given lounge access. Would have talked with them but only one night. Food menu at bar and restaurant lack any healthy options and are very limited (5 choices for food at bar, 6 entrees at restaurant—no chicken or turkey or fish at either)

It was nice to find out that I was upgraded to a jr suite. The place is huge for one person and I'm only staying for one night, but I'm grateful for the upgrade. That said, the place has lots of older furniture but everything was kept clean and everything is tidy - top notch. There's even turn down with chocolate. All the staff are kind and professional. They don't just check you in, they do carry on a conversation to make your experience more comfortable. Appreciate the offer of water while checking in. As a Bonvoy member, they even offer couple pastry at the restaurant in the morning. That was helpful in my rush to my meeting in the morning.

I spent a week here it was lovely staff where very kind and helpful it is quite central witch is useful not the nicest place Ive stayed put I do strongly recommend for couples………………………………………………………………………………………………. ………………………………………….….