We stayed a few days at the beginning of our vacation and 1 night at the end of our vacation. We loved that we could walk to dinner, loved the patio with the fire pit. Our 1st night there the hand towel that was hanging in our bathroom clearly had fresh makeup stains on it. There is no way whoever cleaned the room would not have seen it. We had plenty of other towels so just threw that one aside. Also, sink in the bathroom-my husband had to fix it so the water would drain. When I went to brush my teeth the sinker stopper would not open. Luckily my husband is handy. Also did not report that because we were exhausted, just wanted to go to bed. The breakfast was bad. I know the hotel was full but I just wanted some scrambled eggs and they were horrible. Beds and pillows were very comfortable, that why we like Hyatts. The one night we stayed at the end of our vacation, we got in very late after going to airshow in Osh Kosh. All I wanted was a big glass of ice water but our ice bucket had what looked like dried salsa inside of it and the bags provided donโt actually fit the ice bucket. The lady working the desk took care of it but it seemed like there were only a couple of people working and an entire wedding party checking in right after us. We do like Hyatts but this one seemed new and not prepared to handle guests