Datong Xinyu Crown Hotel

Datong Xinyu Crown Hotel Reviews

Datong Xinyu Crown Hotel

Intersection of Wenxing Road and South Ring Road, Datong, ChinaView Hotel Details
Datong Xinyu Crown Hotel
Datong Xinyu Crown HotelDatong Xinyu Crown HotelDatong Xinyu Crown Hotel
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Datong Xinyu Crown Hotel Guest Reviews

4.6/5
Very Good
923 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All Reviews(923)
Positive reviews(890)
Reviews with photos/video(104)
Delicious breakfast(93)
Near shopping area(59)
Large rooms(51)
Convenient for shopping(47)
Friendly front desk staff(32)
Convenient parking(29)
Perfect for business trips(14)
Delicious buffet(9)
Negative reviews(33)
Guest User
Deluxe Room (2 beds)
Stayed in Apr 2024
Family
1 review
4.2/5
Very Good
Posted on Apr 6, 2024
Good selection of breakfast. Rooms are clean and spacious.
Response from Property: Dear guest, thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of our guests. At the same time, we are honored to provide you with the highest quality service. Looking forward to your next visit!
Guest User
Deluxe Double Room
Stayed in Nov 2021
Friends
2 review
4.0/5
Very Good
Posted on Nov 24, 2021
Nice......
Dario Silva 席尧
Deluxe Room (2 beds)
Stayed in Jul 2021
Business travellers
5 review
5.0/5
Outstanding
Posted on Oct 13, 2021
awesome stay
Kanuerlilisi
Deluxe Room (2 beds)
Stayed in May 2024
Friends
19 review
5.0/5
Outstanding
Posted on May 14, 2024
The room is clean and comfortable, parking is convenient, and it is very convenient to visit Datong. I will stay here again in the future. I highly recommend it.
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Response from Property: Dear guests: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time on your trip. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! You are welcome to come back and experience it again, and I wish you a happy life!
Guest User
Deluxe Room (2 beds)
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on May 5, 2024
The room is big enough and stylish. I will stay here again. The attitude of the staff in the restaurant who checks the room card needs to be improved. The breakfast is delicious and they don't have to be as straight as if they were checking a crime. Others are quite satisfied.
Original TextTranslated by Google
Response from Property: Thank you for sharing your detailed review. I'm sorry that this stay did not fully meet your expectations. We will share your valuable suggestions with the hotel management to improve them. We are always pursuing to create a perfect stay experience for our guests. We believe that you will have a new experience next time you stay. We sincerely invite you to come again!
Nansanhuantiyanguan
Executive Room (2 Beds)
Stayed in May 2024
Family
3 review
3.5/5
Posted on May 3, 2024
The geographical environment is okay. The May Day room rate is 1018, which is nothing. The so-called 108 breakfast is a bit too much, and the overall experience is not very good.
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Response from Property: Dear guest, hello! Thank you for choosing to stay at Datong Xinyu Crown Hotel. First of all, you have booked an executive room type including two breakfasts on the 5.1 day. The price of any room type in the hotel is reported and announced in accordance with strict market supervision. Secondly, our breakfast charges are based on height. Children under 1.2 meters are free of charge. Children between 1.2 and 1.4 meters are charged 68 yuan per person. Children above 1.4 meters are charged as adults, 108 yuan per person. The hotel's breakfast has been continuously optimized and upgraded in terms of ingredient selection, production techniques and variety of dishes. We hope you can understand our intentions. We have also promptly refunded you the charge for the charged food in the room minibar due to your little friend's unintentional movement (under the bedside table). When the hotel is fully booked, the waiting time for elevators during peak periods is long, and some quilts cannot fully meet the excess supply. We are deeply sorry that the service you mentioned did not fully meet your expected experience. Your feedback and opinions are very important to us. We have shared your comments with the hotel management and the heads of relevant departments. We will work hard to improve our services. We also sincerely ask you to believe in the sincerity of the hotel and look forward to your next stay to test the hotel's growth and improvement.
Guest User
Business Double Room
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The hotel is very conveniently located, close to the high-speed rail station, and is considered a high-end area. Wanda Plaza is opposite the hotel. The hotel's breakfast buffet is very good, with many varieties. I had to go out early the next morning, so I asked the hotel if I could book breakfast in advance, which was quite good. The staff was also very good. It happened to be my period, and they specially prepared a piece of brown sugar for me the next day, which was very humane.
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Response from Property: Dear guests, thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We look forward to your visit again!
Feufeu li
Deluxe Double Room
Stayed in Feb 2024
Family
40 review
5.0/5
Outstanding
Posted on Mar 4, 2024
The hotel is conveniently located, not in the old city, so there is no need to worry about congestion. The hotel is very new, the environment and facilities are good, the room is very comfortable and clean, and there are no dead corners for hygiene
Original TextTranslated by Google
Response from Property: Finally I waited for you, and fortunately I didn't give up. Looking at this heartwarming evaluation, I feel that our efforts and seriousness are worth it. The years are quiet and my heart is at peace. Welcome to stay at Xinyu Crown Hotel again!
Guest User
Deluxe Double Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 17, 2024
The hotel is conveniently located, surrounded by business districts. Wanda is opposite, but I didn't bother to go there. The hotel has free parking, and it's more convenient to take a taxi to the ancient city during holidays. The room is spacious, with a row of sofas and a large bathroom. The manager and staff at the hotel lobby are calm, friendly and polite. The aunt in the customer service department on the floor is also great. She gave the children slippers the next day. The hotel breakfast is great, with a lot of variety. There are cold milk and hot milk, and the soy milk is fresh mushroom sugar-free, not brewed, which is super suitable for our family's dietary needs. Western and Chinese breakfasts are all covered, and the price-performance ratio is too high.
Original TextTranslated by Google
Response from Property: Dear friends who understand life and love traveling, Happy New Year! The beauty of the hotel comes from your excellence! Thank you for your recognition of the efforts of all Xinyu staff, I wish you a happy life and look forward to your visit again!
carfield46
Executive VIP Twin Room
Stayed in Feb 2024
Family
8 review
5.0/5
Outstanding
Posted on Feb 16, 2024
The hotel is in a great location, and the service from the lobby to the room is very thoughtful and meticulous! Special thanks to Ms. Qi Xiaoxia, the room attendant, who cleaned the room conscientiously and responsibly, and even found the socks that the child couldn't find and washed them! Thank you very much
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Response from Property: The beauty of the hotel comes from your excellence! Thank you for your encouragement and recognition, and I wish you a happy life and a happy family!
Guest User
Deluxe Room (2 beds)
Stayed in Feb 2024
Friends
4 review
4.7/5
Amazing
Posted on Feb 13, 2024
The room is very big, very close to the high-speed rail station, convenient transportation, there are several bus lines nearby, almost all the attractions in Datong can be met. Wanda is opposite, it is very convenient to eat, the front desk attitude is very good. Their mutton noodles for breakfast are too delicious. The room rate did not increase too much during the Spring Festival, which is very conscientious. The only drawback is that the facilities are a little old, and there is a sound of electricity from time to time when the lights are on in the room.
Original TextTranslated by Google
Response from Property: Finally I have waited for you. Fortunately I have not given up. Looking at this heartwarming evaluation, we have reported the problem you reflected and corrected it in time. I think our efforts and seriousness are worth it. The years are quiet and my heart is at peace. Welcome to stay at Xinyu Crown Hotel again
Mangdaguo
Selected Suite
Stayed in Feb 2024
Family
36 review
5.0/5
Outstanding
Posted on Feb 20, 2024
The hotel is in a good location, close to Wanda, convenient for eating and shopping, the room is also very large, the living room, cloakroom, bathroom, bedroom are reasonably divided, dry and wet are separated, the service staff are also very enthusiastic
Original TextTranslated by Google
Response from Property: Finally I waited for you. Fortunately I didn't give up. Looking at this heartwarming evaluation, I think our efforts and seriousness are worth it. We will make corrections immediately. The years are peaceful and my heart is at peace. Welcome to stay at Xinyu Crown Hotel again
020 nederland
Deluxe Room (2 beds)
Stayed in Mar 2024
Business travellers
8 review
4.2/5
Very Good
Posted on Apr 8, 2024
Good hotel, not there. Bullit train station. Good breakfast, comfortable beds
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of our guests. At the same time, we are honored to provide you with the highest quality service. Looking forward to your next visit!
Guest User
Guestroom (2 Beds)
Stayed in Nov 2023
Family
47 review
5.0/5
Outstanding
Posted on Nov 26, 2023
Very nice hotel, the front desk service is enthusiastic. We checked in very late, and the front desk staff helped us very enthusiastically and also told us where we could have a midnight snack
Original TextTranslated by Google
Response from Property: From the moment you walk into the lobby, you will feel our enthusiasm and caring with a smile and a greeting. Satisfaction is only our starting point. Surprise and touching are the direction we have been looking for. We are on the road to chasing our dreams. With you, Xinyu Crown will have a better tomorrow! Thank you for your five-star praise and look forward to your next visit.
Anonymous User
Deluxe Double Room
Stayed in May 2024
Family
7 review
1.5/5
Posted on May 4, 2024
The hotel is at most a four-star hotel. The entrance lobby is very small and the carpets in the aisles smell. The room windows and bathroom decoration materials are of low quality. The large head of the shower was barely usable.
Original TextTranslated by Google
Response from Property: Dear Xinyu guests, hello! Thank you for staying at Datong Xinyu Crown Hotel. We are sorry that our service did not provide an experience that met your expectations. Your feedback and opinions are very important to us. We have shared your comments with the hotel management and the responsible departments. People, don’t make excuses for yourself, do serious self-examination, reflect and summarize. Your dissatisfaction is because you have higher expectations for us and to make us better. Thank you for your noble opinions and suggestions, which will encourage us to continue to work hard and take more effective measures to improve and improve. We will be the first We will take time to take more effective measures to improve the problems you have reported back. We sincerely look forward to your visit again so that we can have the opportunity to provide you with better services. Looking forward to seeing you again