Datong Xinyu Crown Hotel

Datong Xinyu Crown Hotel Reviews

Datong Xinyu Crown Hotel

Intersection of Wenxing Road and South Ring Road, Pingcheng District, Datong, Shanxi, ChinaView Hotel Details
Datong Xinyu Crown Hotel
Datong Xinyu Crown HotelDatong Xinyu Crown HotelDatong Xinyu Crown Hotel
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Datong Xinyu Crown Hotel Guest Reviews

4.6/5
Very Good
1118 review
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(1118)
Positive reviews(1077)
Reviews with photos/video(139)
Delicious breakfast(109)
Near shopping area(83)
Large rooms(76)
Convenient for shopping(72)
Convenient parking(42)
Friendly front desk staff(39)
Has rooms for families(6)
Delicious buffet(5)
Negative reviews(40)
Guest User
Deluxe Room (2 beds)
Stayed in Mar 2024
Family
1 review
4.2/5
Very Good
Posted on Apr 6, 2024
Good selection of breakfast. Rooms are clean and spacious.
Response from Property: Dear guest, thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of our guests. At the same time, we are honored to provide you with the highest quality service. Looking forward to your next visit!
Lupangdejiyi
Business Room (2 Beds)
Stayed in Oct 2024
Business travellers
8 review
5.0/5
Outstanding
Posted on Nov 18, 2024
Clean, very clean, especially the breakfast is great, the room furnishings and equipment have been improved, the attitude is good, very quiet, this is the second time I stay here, I will come again next time
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Response from Property: 尊敬的客人您好!感謝您對·欣宇皇冠·酒店的肯定,讓每一位顧客滿意是我們不懈的追求,我們會一如既往的為您提供體貼、舒適、高品質的睡眠服務,期待您的再次光臨!!!
Guest User
Business Double Room
Stayed in Sep 2024
Travel with friends
20 review
5.0/5
Outstanding
Posted on Dec 30, 2024
The hotel is good, the transportation is convenient, and the parking is convenient. 50 yuan hot pot voucher: Welcome afternoon tea: I think it is very good. I can choose it next time I go on a business trip. There are many Korean restaurants nearby. It is very convenient to take a taxi, bus or subway. The most important thing is that the price-performance ratio is very high. It is perfect
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Response from Property: 非常感謝您對我們酒店的評價,我們會將您的建議融入到我們的服務中,讓您的下一次入住體驗更加滿意。
Chuiluoxuanyuantai
Business Room (2 Beds)
Stayed in Aug 2024
Business travellers
131 review
4.7/5
Amazing
Posted on Sep 26, 2024
It is also a hotel that claims to be very good in Datong. It is very close to the South Station and only takes five minutes to walk to Wanda. The publicity of Mijing is a bit exaggerated. The bathing area is not very large and the facilities are also very ordinary. After experiencing it, I feel a little psychologically disappointed. Except for the small TV in the hotel room, everything else is pretty good!
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Response from Property: Dear guest, thank you very much for taking the time out of your busy schedule to evaluate our hotel. Thank you very much for your comments and suggestions on the hotel. We will report them to our superiors truthfully and actively improve our services and bathing area facilities based on your suggestions. Thank you for your valuable comments.
Guest User
Executive Room (2 Beds)
Stayed in Aug 2024
Business travellers
11 review
5.0/5
Outstanding
Posted on Sep 27, 2024
Service: The front desk and room service are very awesome. When we needed nail clippers, the room service delivered them in time. The additional drinking water was also replenished in time. Welcome fruits were delivered every day on the first, second and third day of stay. It was very awesome 👏👏👏👏👏. This stay experience was very good. The only regret is that I didn't experience - Mijing Tangyu boutique single bath. I must experience it next time I have the chance
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Response from Property: Thank you for your praise for our hotel. We will keep your suggestions in mind and continue to improve our facilities and services to make your next stay more successful.
crystalking
Executive Suite
Stayed in Aug 2024
Couples
3 review
4.7/5
Amazing
Posted on Sep 28, 2024
Datong Xinyu Crown Hotel, decided to go to Datong on a whim. I didn't buy a ticket at first, but the ticket was released a few days later. I found that there were basically no hotels in the old city that could be booked. I found that this hotel was close to Datong South Station and could be picked up at the train station, so I chose this one. As it turned out, it was a good choice. The hotel's facilities are relatively new and the rooms are relatively large. The service is quite good. We arrived early in the morning. Well, the housekeeping manager picked us up in a special car, and then we checked into the hotel directly. It was only 8 o'clock in the morning. The hotel is still quite humane. The breakfast for the next day was put on the morning of the previous day, and the hotel met all the requirements. Free water, fruit, and snacks were given. Overall, I was very satisfied. I also gave a bath ticket, so I could go to the bath center to experience it. Some small details are still very good, such as the laundry detergent on the sink, which is convenient for guests who go out. It is also very convenient to have Wanda's commercial takeaway around the hotel, and it can be delivered to the hotel room. No need to queue up in the restaurant. The main reason for this trip to Datong is that the restaurant queue is really scary.
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6/10
Response from Property: Dear guest, thank you very much for your praise of our hotel. Your praise is very important to us. Our staff has been working hard to provide guests with warm and thoughtful services, and our facilities have always maintained a high quality. Thank you for your praise. We will continue to make progress and bring a better accommodation experience to every guest. Thank you for your praise. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again. I wish you a pleasant journey!
Xiaoluyouyou2004
Business Double Room
Stayed in Aug 2024
Couples
13 review
3.7/5
Posted on Sep 16, 2024
1. The hotel is in a good location with a good surrounding environment. It is more than 10 kilometers away from the ancient city. 2. Parking is convenient, and there is a hotel-specific parking lot. 3. The scale is large. The hotel is a separate building with 27 floors. One elevator has a large shake! ! 4. The lobby is quite grand. A small part of it is used for wedding photography. Guests can rest. There is a sofa, but it is not easy to find. It is hidden behind a wall. Some comments say that you can't sit on it. I specifically looked for a place to sit, but it is not easy to find. 5. The room is very large, the bathroom is very large, the facilities are average, and the TV is very small, about 40 inches (not quite accurate). The carpet is a geometric pattern, which is very dazzling. I personally don't like it. It depends on the person! The room is not well lit. There is a very weird table lamp on the table. It is not very bright and it doesn't look good as a decoration🤭🤭 6. The free bathing project feels like a marketing method. I didn't go to it after reading the comments! 7. The breakfast is rich, with many varieties and tastes good. The mutton offal powder has a bit of mutton smell, and the knife-cut noodles are OK!
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6/8
Response from Property: 尊敬的賓客: 您好!非常感謝您與我們分享了您的入住感受並給我們的工作提出了寶貴的意見和建議!高層很重視,我們針對您提出的意見和建議做了相對調整。您預訂的是商務大床房,是包含2份洗浴門票的,下次可以先參觀後體驗呢。此次沒能給您留下完美回憶,期待下次能夠為您完美服務。我們在努力,期待您見證!祝:一切順利!
Guest User
Business Double Room
Stayed in Aug 2024
Family
7 review
4.2/5
Very Good
Posted on Sep 18, 2024
It's close to the high-speed rail station. The hotel is very new, the room is large, the hygiene is good, and the breakfast is rich. It's not far from the ancient city by taxi (if there's no traffic jam), and it's very cost-effective.
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Response from Property: 親愛滴客官您好,非常感謝您對酒店的支持,沒有得到您全 5 分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望客官您下次的到來能給我們指出我們的不足,我們會努力做到更好,我們用心服務讓到店的每位客官都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!
Guest User
Business Double Room
Stayed in Aug 2024
Couples
32 review
4.2/5
Very Good
Posted on Sep 13, 2024
Mijing Tangyu boutique double bath: Bathing is very comfortable, but there are differences between men and women! Girls don't have baths (separately charged for bathing) but can scrub at their own expense. The staff is very enthusiastic! Very good Service: The ladies at the front desk are great! The hotel is quite new, but there are too many people for breakfast and you have to wait for a seat! Overall good! The room is big and the bed is big!
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. Your recognition is our driving force for progress. We will continue to improve hotel facilities and services to make your next stay more comfortable.
Hutongerdaye
Executive Room (2 Beds)
Stayed in Jul 2024
Family
45 review
5.0/5
Outstanding
Posted on Aug 25, 2024
The room is very new, the service is thoughtful, the location is excellent, and the free bathing ticket is icing on the cake. It is very comfortable to wash and relieve a day's fatigue. There are many shopping malls and restaurants around the hotel, and it is very convenient to eat and drink. Recommended~
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Response from Property: 我們的員工一直在為客人提供熱情周到的服務,讓每一位客人都感到像在家一樣的温馨和舒適。我們一直注重升級和維護設施和環境,確保客人可以享受到每一天的住宿。感謝您對我們的讚揚和支持,我們會不斷提高酒店服務水平,讓您在下一次入住更加愉快。
Anonymous User
Business Double Room
Stayed in Jul 2024
Travel with friends
22 review
5.0/5
Outstanding
Posted on Aug 22, 2024
I drove here. The hotel has ample parking space and is very convenient. It is surrounded by commercial areas with many dining options. The room is very clean and spacious, and the front desk service is very good and thoughtful.
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. We are very happy to provide you with a satisfactory accommodation experience. We will continue to work hard to provide better services to every guest.
Guest User
Executive Room (2 Beds)
Stayed in Jul 2024
Family
12 review
4.5/5
Great
Posted on Aug 17, 2024
Advantages: The environment, facilities and hygiene are generally good; Disadvantages: 1. Poor service 2. There is not even a sofa chair to sit in the lobby. When checking in, a bunch of guests were standing in the hotel with their luggage waiting to check in, with no place to rest. 3. The breakfast service staff was cold and indifferent.
Original TextTranslated by Google
Response from Property: Sorry to make your stay experience bad. On behalf of all the hotel staff, I would like to express my deepest apologies. There is a resting place in the lobby, right in front of your photo. It may be hidden and you did not see it. It was our staff's fault for not informing you of the resting place in time. We have reported the attitude of the breakfast waiter to the manager of the catering department, who has dealt with it seriously and trained the staff, focusing on customer service.
Guest User
Business Room (2 Beds)
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 14, 2024
The overall experience is not bad. I stayed at Golden Land Howard Johnson a few days ago. The elderly prefer Golden Land Howard Johnson. Young people and children prefer Crown. The breakfasts of both hotels are good. The taste of Golden Land Chinese food may be better. Crown Western food is better. The overall experience is quite good. The free bath is also good. I am still very happy.
Original TextTranslated by Google
Response from Property: Your praise is very important to us. Our staff has been working hard to provide guests with warm and thoughtful services, and our facilities have always maintained a high quality. Thank you for your praise, we will continue to improve and bring a better accommodation experience to every guest.
Qingchengxiansheng
Business Double Room
Stayed in Jul 2024
Family
13 review
4.2/5
Very Good
Posted on Aug 15, 2024
This is the second hotel in Datong for four days and three nights. The hotel seems to have just opened in recent years, all the equipment is relatively new, and it looks relatively clean and tidy. The room is very spacious, but it seems to be missing something. Compared with other hotels I have stayed in, it feels more convenient to have a table under the TV and a luggage rack. The hotel is located near the business district and there are many places to eat around. The room service of the hotel is much better than the previous hotel, and the service staff is very friendly. The breakfast is quite rich, but the dining space feels a bit crowded.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing Xinyu Crown Hotel! Thank you very much for your comments and suggestions. We will continue to work hard. Your satisfaction is our unremitting pursuit! I hope you can guide our work again and see the changes in our work! Thank you!
Sherryl100
Business Double Room
Stayed in Jul 2024
Family
17 review
3.7/5
Posted on Aug 12, 2024
The room is large, but the TV is small, which is not good for watching the Olympics. The toilet has problems, and it shakes when sitting. We stayed for three consecutive days. We told the front desk that the hotel did not solve it. Generally, we can change rooms or choose other options, but the hotel did not solve it after repeated reminders. The price is about 670. Mijing Tangyu Boutique Single Bath: It is a cooperative project. If you go there, you either pay extra for a bath, or you don’t pay or you take a shower and sweat steam + bar counter fruit snacks. The management system of breakfast is particularly bad. On the third day of our stay, we had to get up early to go to the Yungang Grottoes, and we didn’t agree to pack it. After muttering, we packed a few fruit eggs. The lobby of this hotel doesn’t even have air conditioning. I won’t choose it next time I go to Datong!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your comments and suggestions! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. We are a business hotel. The facilities and equipment you mentioned are being prepared for upgrading. The toilet problem needs a period of maintenance after repair, so we can't repair it during your stay. I'm really sorry. The room comes with a free bathing ticket. During the recent peak tourist season, you were unable to experience our buffet breakfast. If you come here next time, I hope you can book Xinyu Crown Hotel again and give us a chance to apologize. Looking forward to seeing you again!