GreenTree Inn Zhixuan Hotel (Datong Ancient City High-speed Railway South Station Yingbin Bridge) Reviews
GreenTree Inn Zhixuan Hotel (Datong Ancient City High-speed Railway South Station Yingbin Bridge)
No.2107 Yuhe West Road, Pingcheng District, Datong, Shanxi, ChinaView Hotel Details
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GreenTree Inn Zhixuan Hotel (Datong Ancient City High-speed Railway South Station Yingbin Bridge) Guest Reviews
4.5/5
Good
453 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(453)
Positive reviews(419)
Reviews with photos/video(96)
Easy to get around(44)
Friendly front desk staff(41)
Classy environment(38)
Near shopping area(19)
Comfortable bed(12)
Convenient for shopping(11)
Delicious breakfast(8)
Average towels(7)
Negative reviews(34)
Juli Manavella
Family Room
Stayed in Mar 2024
Travel with friends
13 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Excellent hotel! Great location, staff is very friendly and helpful. Very close to train south station
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anouch
Double Room
Stayed in Mar 2024
Travel with friends
47 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Really great hotel and location. The checkin was fast.
Response from Property: 親愛的格格粉,感謝您如此全面的無聲勝有聲的點評!我們很高興又找到了一位懂得欣賞我們和認同我們的“上帝”,我們會越做越好以不辜負您的喜愛!
Syencis
Family Room
Stayed in Jun 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jul 14, 2024
Friendly staff
Big and clean room
Response from Property: 下午好,遠道而來的朋友,能為您提供滿意的服務我們很開心,希望在酒店的入住能為您的旅途增添一份美麗的色彩,歡迎您再來!
Yuanzifeng
Twin Room
Stayed in Nov 2024
Solo travellers
41 review
4.5/5
Great
Posted on Dec 30, 2024
The location is very convenient. There is Yonghui Supermarket nearby, as well as a chain of steamed bun shops and pancake shops. It is convenient to go to the point halfway between the new district and the ancient city. There are buses on Financial Street nearby, and it is also quick to take a taxi. The service is pretty good, the hotel is compactly designed, the facilities are carefully selected, and it has its own parking lot.
Original TextTranslated by Google
Response from Property: Dear guest, it is the highest honor for a small shop to be favored by adults! It is 1.8 kilometers away from the ancient city, 15 kilometers away from Yungang Grottoes, and 5.4 kilometers away from South High-speed Railway Station.
Guest User
Twin Room
Stayed in Oct 2024
Business travellers
34 review
5.0/5
Outstanding
Posted on Nov 3, 2024
The room environment is very good, the room has thoughtful intelligent control, the geographical environment is also quite good, it takes only 10 minutes to walk to the ancient city of Datong, which is very convenient
Original TextTranslated by Google
Response from Property: Seeing the good comments from the guests, Gege is very happy. Thank you for your recognition of Green’s partners. Your satisfaction is our greatest pursuit. "User experience" is one of Green's values. As long as you stay at Green Hotel, whether it is room type, breakfast, travel, nearby entertainment, extended check-out and other issues before, during and after your stay, Gege will help you solve them. I am very happy that you are comfortable and at ease. I look forward to your next stay and wish you a pleasant journey.
Guest User
Double Room
Stayed in Sep 2024
Travel with friends
2 review
4.8/5
Amazing
Posted on Oct 12, 2024
The GreenTree Inns I stayed in before were all pretty average, and this one is very close to the ancient city, so I booked it with the idea of giving it a try. After checking in, I felt that it was definitely better than the high reviews in the online reviews. This hotel is excellent from the lobby reception to the floor staff. Every receptionist in the lobby has a smile on their face and never tires of responding to guests' requests. In particular, the free upgrade service of this hotel is unforgettable, including free laundry, free parking, and help with luggage, which really makes people who stay in the hotel It feels very caring. It is particularly worth mentioning that the design concept and details of this hotel are very user-friendly, for example: the separate design of the toilet and shower room. Finally, I would like to give a thumbs up to the front desk clerk. Their enthusiastic and conscientious service made us feel that the hotel's service management is reflected in every detail and every link.
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Response from Property: Thank you for your comments. Your words sometimes encourage us and sometimes remind us. We feel happy but also a little stressed. We are glad that you can give us such a fair evaluation after your stay. Although we raise questions for you, I feel a little bit of pressure in my heart, but it is also a spur to our work. Thank you again for your evaluation. We will definitely deal with some problems in our work as soon as possible. Our progress still needs your witness! We look forward to your next stay.
Guest User
Twin Room
Stayed in Sep 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Oct 10, 2024
The hotel front desk service is warm and thoughtful. All questions raised can be handled attentively. The overall environment is very warm. The room is clean and tidy. I will choose it next time. Don't worry. It is also in the city center.
Original TextTranslated by Google
Response from Property: Your praise is like the warm spring sun, shining gently into our hearts. Every positive comment is a source of motivation for us to move forward. We have received your five-star praise and look forward to meeting you again in our warm home!
Guest User
Superior Double Room
Stayed in Sep 2024
Travel with friends
1 review
1.6/5
Posted on Oct 5, 2024
When we first checked into the room, the door was open and the floor was dusty. Towels, mineral water, tissues, bedding sets, etc. were not replaced or replenished during our two-day stay. Most importantly, there was no hot water for showering at night! ! ! It snowed on October 1st and it was very cold! !
Original TextTranslated by Google
Response from Property: Dear lady, your needs are not met in this room. My dear, you have been wronged. I sincerely apologize for you and look forward to your visit.
Guest User
Twin Room
Stayed in Aug 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Nov 20, 2024
Facilities: Complete, the room is relatively large, I am very satisfied
Hygiene: The cleaning lady took the initiative to ask if cleaning was needed, and the service was very considerate
Environment: The environment is very clean, facing the street but no noisy sounds are heard
Service: Very considerate
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for choosing to stay at GreenTree Inn Yingbin Street High Speed Railway Station Express Hotel and leaving your stay experience in your busy schedule! Thank you very much for your positive evaluation of the hotel service. Green has always been adhering to the service concept of surprising and touching guests, being emotionally close to customers, advocating personalized, subtle and family-oriented services, and using the most enthusiastic attitude and the greatest efforts. , to meet customer needs to the greatest extent! Since its opening, the hotel has adhered to the service concept of putting guests first, starting from the details to provide satisfactory service to every guest. To leave you a deep impression is what Green people pursue. We hope that our efforts can leave you with a wonderful memory. Your high evaluation will also inspire us to be more confident in providing the best quality service. We believe that you will have a new surprise experience next time you stay at Green Hotel. All the staff of GreenTree Inn Yingbin Street High Speed Railway Station Express Hotel sincerely look forward to your visit again. We will continue to provide the most sincere and enthusiastic service. I wish you all the best and may all your wishes come true.
AiMOUSEdeCAT
Twin Room
Stayed in Dec 2024
Family
6 review
5.0/5
Outstanding
Posted on Feb 5, 2025
The location is very good, close to the ancient city, and Yonghui Supermarket next to it is very convenient for shopping and eating.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for choosing to stay at GreenTree Inn Yingbin Street High Speed Railway Station Express Hotel and leaving your stay experience in your busy schedule! Thank you very much for your positive evaluation of the hotel service. Green has always been adhering to the service concept of surprising and touching guests, being emotionally close to customers, advocating personalized, subtle and family-oriented services, and using the most enthusiastic attitude and the greatest effort to meet customer needs to the greatest extent! Since its opening, the hotel has adhered to the service concept of putting guests first, starting from the details to provide satisfactory service to every guest. To leave you a deep impression is what Green people pursue. We hope that our efforts can leave you with a wonderful memory. Your high evaluation will also inspire us to be more confident in providing the best quality service. We believe that you will have a new surprise experience next time you stay at Green Hotel. All the staff of GreenTree Inn Yingbin Street High Speed Railway Station Express Hotel sincerely look forward to your visit again. We will continue to provide the most sincere and enthusiastic service. I wish you all the best and may all your wishes come true.
Agulubao
Double Room
Stayed in Jun 2024
Travel with friends
7 review
3.8/5
Good
Posted on Oct 10, 2024
The hygiene is good. The auntie cleans very frequently. The location is good. It is close to the ancient city and convenient for eating. You can walk to Kaige and some noodle shops that are highly recognized online. But the sound insulation is too bad! ! The cars and trucks passing by the road late at night were very noisy. I lived very high up but could still hear them clearly. I sleep very deeply but was still woken up. My friend is a light sleeper and didn't sleep well for three days.
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Response from Property: Thank you for your review. The soundproofing of our room is quite good: it may be a bit noisy if you open the window to sleep. "But your words sometimes encourage us and sometimes remind us. We feel happy and a little stressed at the same time. We are happy. You gave us such a fair evaluation after your stay. Although we feel a little pressure in our hearts because of your questions, it is also a spur to our work. Thank you again for your evaluation.
SARA_CR
Double Room
Stayed in Jun 2024
Couples
4 review
3.5/5
Posted on Jul 27, 2024
The room was pretty good overall, maybe a little small. The bed was very comfortable and it was generally clean. It was 20 minutes from the south gate of the wall and close to a public bus that goes directly to the train station and the caves. The only downside I have is that the staff was not able to help us get to the hanging temple by bus, they kept insisting that we go by taxi, we had to ask on the street which made us waste time.
Original TextTranslated by Google
Response from Property: Dear international friends, happy weekend. I believe you must have had a pleasant journey in Datong. The front desk staff's foreign language skills are limited, and they will not recommend you to take the bus. They are afraid that you may get lost and have difficulty returning. Therefore, it is recommended that you take a taxi. , I have no other intention, I just want to provide you with more convenient service. I hope you understand and look forward to seeing you again.
Guest User
Twin Room
Stayed in Dec 2024
Travel with friends
7 review
3.0/5
Posted on Jan 26, 2025
I stayed in chain hotels for 20 days. This hotel is average. The good thing is that it is close to Xijindao Noodle Shop, which is convenient for buying food and the noodles are delicious. It is one traffic light away from KFC and there is also Yonghui Supermarket. But don't order the Oreo sundae from the Mixue Ice City restaurant closest to the hotel. It's extremely, extremely, extremely unpalatable. It's the worst sundae I've ever had. The Oreo tastes like plastic 🤮. Also, this hotel doesn't have floor heating. It was a bit cold when I entered the room and my feet were frozen. When I asked the front desk for refills of bottled water, they only charged money, no free ones. If I wanted free ones, I had to go upstairs and ask the cleaning lady for them. A bit tasteless 😓
Original TextTranslated by Google
Response from Property: 免費礦泉水多給拿了一件您現在還説沒給您這樣給差評
Guest User
Double Room
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Clean and sanitary. Who knows the family members? The front desk is also very polite and enthusiastic.
Original TextTranslated by Google
Response from Property: Dear guests, it is the highest honor for our store to receive your favor! 1.8 km from the ancient city, 15 km from Yungang Grottoes, 5.4 km from South High-speed Railway Station
Maimaibobo
Twin Room
Stayed in May 2024
Travel with friends
5 review
4.6/5
Great
Posted on Jun 10, 2024
The location is pretty good, very close to the ancient city wall, nearby famous restaurants and noodle shops. The Xiaonan knife-cut noodles opposite are very delicious 😋. Booked for two nights. There was a minor problem after checking in on the first day. The front desk staff responded quickly and patiently solved it. They also upgraded the room when there was a vacant room on the second day. The service was great. The overall environment of the room is very good, spacious and bright, the sanitary conditions are also good, the blackout curtains are also very powerful, and I slept very well👍
Original TextTranslated by Google
Response from Property: Thank you for your compliment! We are also very surprised to see your comments. Thank you very much for your affirmation of our service. As Green people, we should not only do our own work well, but also pay attention to the individual needs of guests at all times, provide personalized services to each guest, surprise guests with high-quality services, and ultimately satisfy guests. We treat all guests like our own family and serve them with all our heart, making their journey no longer lonely! If you like us, please recommend us to your friends. We look forward to your stay again.