Tracey T
October 23, 2024
PRE-Trip: Reservation team were the most outstanding communicators I’ve experienced in 30 years of dive trip planning. Timely, concise, and on point. (Jacky, Mench, Emily, Maribel: You ROCK!). DIVE TEAM: Very professional, friendly, and over-the-top helpful. Dive Master Cyrus took incredibly good care of us - we’ll be recommending him by name to our friends that plan to travel here soon. The other DMs were fantastic too, we just got very attached to ours (Cyrus). Great dive briefings, accompanied by hand painted maps of the sites (delightfully professional). And as with any well-run organization, we also noticed that the DMs have a POD mtg every morning (Plan Of The Day). DIVE SHOP/GEAR AREA & CAMERA ROOM: They obviously took great care in laying out the arrangements for divers. From where and how you store your gear to dry in between dives, to the benches laying out, to the awesome camera room, this is exactly our kind of place (a divers paradise resort!). DIVING: I wanted to see new and different things, and my mission was accomplished. Multi-colors of feather stars, sea horses, octopus, giant turtles, vibrantly colored fish, ETC! FOOD/RESTAURANT PERSONNEL: Food was outstanding. More over-the-top friendly and helpful staff. Chef was a good sport about my continual special orders. Annie, Tim, Allieta, and King (Bar), and others: Thank you for taking such good care of us. RESORT: Beautifully appointed. Very peaceful and quiet location. EXCURSIONS: Apo Island trip was a treat. They bbq the meats on board and lunch was waiting for us in between dives. Here again, the best on-a-dive-boat-lunch we’ve ever experienced. And then some fine ladies of Apo Island rowed to our boat and boarded to present their wares for sale. Talk about luxury service! We also did the whale shark excursion. Recommend doing this on a week day as it’s a bit of tourist attraction. The Atlantis team was very professional about giving us a PRE-trip briefing the afternoon before (what to expect, timing, what to and not to do, like no sunscreen). Brilliantly carried out. And another chef-cooked meal waiting for us after swimming with the whale sharks (DEluxe!). RESORT MGMT: Joseph (Resort Mgr), Cedric (Asst Mgr) and Albert (Wait Staff Mgr) were very attentive to us. They made my birthday very special. We also lucked out in getting to meet CEO Steve who was on site during our trip.