Beijing Sun Moon Star Hotel

Xiao Tao, a hotel staff, was very considerate. He saw that there was a makeup bag and prepared makeup removal wipes in the room. When I booked, he immediately contacted me and added WeChat to inquire about the check-in situation. He provided the parking lot address and entrance pictures, and prepared slippers, bathrobes and toiletries for the children. He responded promptly to every message, no matter what time it was. He also sent Tremella soup to the room every afternoon, and the fruit was changed every day. The hotel also allows laundry ~ The staff will bring up the laundry bag to collect the clothes, wash and dry them, and send them back. Before going to the zoo, the hotel will also cut the fruit for the small animals into strips and send them to the room. These services are really perfect ~ Next time I come to Beijing, no matter how far away, I will stay here again.

I must give a good review for this hotel. The experience from the beginning of my stay was very good! Special thanks to Xiao Tao and Xiao Jie for their excellent service, enthusiasm and politeness! Xiao Tao and Xiao Jie were very considerate. They helped me wash clothes. Seeing that I came from the south, they also prepared two bottles of body lotion and a humidifier for me. There were two cups of Tremella soup in thermos cups when I entered the door. They also upgraded my room. After finding that I was taking medicine, the cleaning aunt told the housekeeper and prepared Jinshengzi for me. Seeing that I had a lot of cosmetics, she prepared a disposable flour for me. How could there be such a considerate hotel! I will stay here when I come to Beijing in the future! The hotel is located next to Daxing Airport, with very convenient transportation and a subway station next to it. The overall decoration style of the hotel is very atmospheric, which is worth the price! It is not a five-star hotel, but it has super five-star service and cost-effectiveness!

The hotel we booked this time exceeded our expectations. The room was relatively spacious and the service was very good. I like Xiao Tao and Xiao Jie who received us. They are very considerate. We will come again next time. It exceeded our expectations.

The room is spacious, bright, clean and tidy. The superior suite I booked was upgraded to a business suite. Thanks to Xiao Tao at the front desk for his excellent service. He prepared fruits and nuts for me. The breakfast was simple and there were not many varieties. The wontons were delicious😋

I called the night before to see if I could check in early, and the staff told me that I could. They also helped me upgrade the room. I called at night and was told that there was warm porridge, which was as comfortable as ever. 👍

Facilities: First-class, very new, convenient and smart Hygiene: Clean and hygienic, just opened in March, but there is no odor Environment: The room is large, with floor-to-ceiling windows, a very good view, and a very transparent feeling Service: The attitude is quite good and worthy of praise. The cleaning staff even washed the children's socks when cleaning, and also sent snacks and milk. The floor heating in the room was too hot, so they sent a cooler. The service is very good. Xiao Jie is also very enthusiastic. When entering the lobby and leaving the hotel, she will take the initiative to help push the suitcase and take it to the door of the room.