Clair de Lune

Good idea but lacks in execution. The only positives for me are the front desk staff and comfortable bed. On the negatives, the rooms are too dark and stuffy (install dimmers instead), cleanliness can be improved upon... some areas were dusty and there were blood stains (guessing mosquito blood) on parts of the mosquito net and bed sheets, the mosquito net had big holes, mosquito repellent spray was not available, shower inadequate.

The hotel it’s self is clean, the food is fine ( very boring menu and breakfast over priced but fine) and the bathrooms are lovely. The Malagasy staff who work there are also lovely especially Deno. The issue lies entirely with Eric the manager who is obnoxious, unwelcoming and inhospitable, and honestly that’s the nicest way to say it. We had noticed the fan in our room wasn’t working - this is advertised as air conditioning and is shocking even when it does work. We mentioned this to one of the staff before going out for the evening hoping it could be fixed. When we got back we asked if someone could come with us to look at the fan. Eric then decided to berated us saying it was far too late (8pm) to be raising problems, we were being extremely difficult and we can’t expect anything to be done if we refuse to speak French ( which is untrue we said the fan was broken in french ). He then proceeded to bring the person we had told the fan was broken into our room almost as if to prove we hadn’t asked. It was a horrible experience, he was extremely threatening and rude and racist towards the boy who we had asked to look at the fan. I highly recommend not staying here. There are loads of other lovely places to stay on the island and everyone else has been great.