To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.3
Amenities7.1
Service7.1
Cleanliness7.6
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All reviews(14)
Positive reviews(8)
Reviews with photos/video(2)
Negative reviews(4)
Pius Ott
Superior Twin Room
Stayed in Jul 2023
Solo travellers
52 review
8.5/10
Very Good
Posted on Aug 12, 2023
The room was huge and with a very comfortable bed. There are some great views from the hotel. The staff was very helpful too. Breakfast was good with a decent selection.
Anonymous User
Stayed in Dec 2022
Couples
6 review
8.0/10
Very Good
Posted on Jan 10, 2023
Check in was extremely smooth. Room was comfortable and spacious, floors was ultra cold, but they gave you sturdy slippers. Breakfast was extremely simple though, manage your expectations. View out of the room was good, if you could look beyond the layers of dirt on the windows and the cracked glass.
Guest User
Superior Twin Room
Stayed in Jan 2025
Solo travellers
13 review
10.0/10
Outstanding
Posted on Feb 27, 2025
Great hotel but needs some renovation, my room had a problem with the light switch and sockets, Great breakfast buffet
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Kevin
Superior Twin Room
Stayed in Oct 2024
Couples
50 review
7.5/10
Posted on Dec 23, 2024
Great hotel but it's getting a little worse. Swimming pool and gym closed, we weren't aware of this when booking and it wasn't mentioned at checkin. Breakfast ok, nothing extraordinary.
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廖劲 Polt
Superior Twin Room
Stayed in Aug 2023
Business travellers
32 review
10.0/10
Outstanding
Posted on Oct 1, 2023
Overall it's pretty good. The hotel is located in the city center and the transportation is relatively developed. The hotel room is relatively large and the air conditioning effect is relatively good. But there was no food or drink in the refrigerator in the hotel room.
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Guest User
Stayed in Jan 2025
Other
2.0/10
Posted on Feb 23, 2025
This hotel is far away from international standards and a 4 star category. Dirty and old rooms, missing housekeeping and only an Asian breakfast in lower quality. The swimming pool was closed, also there's no restaurant or bar and no gym. Some information are a fake in the promotion and nearly a scam, because the hotel knows the truth. Never again. For the price per night, there's many other hotels with higher standards and friendly, professional staff...
Guest User
Stayed in Oct 2022
Couples
4.0/10
Posted on Nov 24, 2022
The reason that I’m only giving this hotel 2 stars is that we arrived and were told we had to pay cash. It’s a massive hotel so it was a pain walking in the rain to go find an ATM after our train ride. My main gripe is we booked this for the amazing pool and sky bar and found out that it doesn’t open in the rainy months. We booked this hotel purely for that. So it was very disappointing! The actual room was clean and the shower was powerful. The wifi was ok too. The smell of people smoking in the corridor was grim though. There were prettier hotels else where which had character that we would have booked instead. And finally .. the breakfast was very very bland with the icing sugar potato was a new one for us. The only good bit was us laughing at what we’d chosen.
Tobias H
Stayed in Mar 2025
Business travellers
4.0/10
Posted on Apr 5, 2025
Das Hotel ist keine 4 Sterne wert, das Frühstück ist höchstens Durchschnittlich und nicht International. Das Personal ist sehr unfreundlich und spricht kaum Englisch. Auch sind die Zimmer nicht wirklich komfortabel. Ich kann dieses Hotel niemandem empfehlen.
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Guest User
Stayed in Jan 2025
Other
2.0/10
Posted on Feb 10, 2025
Dieses Hotel entspricht nicht ansatzweise einem 4 Sterne Hotel. Keine englischsprachigen Mitarbeiter, unfreundliches Personal und gerade mal ein durchschnittliches Buffet zum Frühstück. Nach einem Tag haben wir das Frühstück storniert. Wegen des chinesischen Neujahrsfest gab es 3 Tage keinen Zimmerservice und somit keine sauberen Handtücher. Der Swimmingpool sowie die Bar waren geschlossen. Es gab keinen Schadenersatz, mir wurde der volle Preis berechnet, trotz der Stornierung des Frühstücks. Der Wasserkocher enthielt Schimmel, meine Frau wollte heißen Tee trinken. Ekelhaft und Lebensgefährlich. Ich werde eine offizielle Beschwerde bei den zuständigen Behörden in Vietnam einreichen, dass dieses Hotel einen hohen Preis für den Betrug und die Gefährdungen der Gesundheit bezahlt.
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Guest User
Stayed in Dec 2022
Business travellers
10.0/10
Outstanding
Posted on Jan 31, 2023
Đoàn chúng tôi đến khách sạn và rất hài lòng với dịch vụ ở đây, nhân viên cực kì thân thiện và hiếu khách, trang thiết bị rất tiêu chuẩn và sang trọng, mọi thứ quá tuyệt vời khi lưu trú tại đây☘️☘️☘️☘️