Guest User
January 9, 2023
Temporarily decided to go to Dongguan for a family of three, hurriedly booked a double room on Ctrip, and saw that it was a four-star hotel, the hotel was also named after this city, the price was not cheap, it would not be bad, who would have encountered it Everything subverted my imagination.
It was after 9 o'clock in the evening when I moved in, and none of the lights in the room were on. The child wanted to watch TV, but couldn't get it out after a long time with the remote control. I called the front desk and said that many residents didn't watch it, so I didn't get it right. I want to understand. At my insistence, I was changed to another room of the same type. The TV could be watched, but one of the bedside lamps was broken, and the wallpaper in the room was cracked in many places. The child could bear it while watching TV. He wanted to take a shower after ten o'clock. Found that there was no hot water, so I called the front desk, and the reply said that the water pipe was too long, and it would take some time to drain the water. I used the shower to drain the water for more than half an hour, but the water was still cold. I called the front desk again, and the reply said that I would continue to drain the water. After 11 o'clock, there was still no hot water, so the family of three had to go to bed first.
I complained early the next morning without any explanation or compensation, as long as I understand.
I have traveled to more than ten cities at home and abroad. This is the worst hotel I have stayed in. It is worse than ordinary hotels without stars. The management is in a mess and the service is almost non-existent.
The hotel has a large parking lot, many rooms, and some old hardware in the decoration is passable. There were few guests that night. Later, I saw a lot of bad reviews from other guests. The hotel replied that it was an improvement. This time I encountered it again and wanted to come They will never improve.
Only the charges are worthy of a four-star hotel.
Every sentence is the truth, I hope people who see it will stop stepping on this trap.
Original TextTranslation provided by Google