Kyriad Marvelous Hotel (Dongguan Huayang Lake University City Store)

Kyriad Marvelous Hotel (Dongguan Huayang Lake University City Store) Reviews

Kyriad Marvelous Hotel (Dongguan Huayang Lake University City Store)

196 Gumei Road, Machong Town, Dongguan, Guangdong, ChinaView Hotel Details
Kyriad Marvelous Hotel (Dongguan Huayang Lake University City Store)
Kyriad Marvelous Hotel (Dongguan Huayang Lake University City Store)Kyriad Marvelous Hotel (Dongguan Huayang Lake University City Store)Kyriad Marvelous Hotel (Dongguan Huayang Lake University City Store)
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Kyriad Marvelous Hotel (Dongguan Huayang Lake University City Store) Guest Reviews

4.8/5
Excellent
650 review
Verified reviews
Location4.8
Amenities4.9
Service4.8
Cleanliness4.8
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All reviews(650)
Positive reviews(640)
Reviews with photos/video(64)
Classy environment(46)
Awesome amenities(44)
Friendly front desk staff(25)
Quiet & comfortable(24)
Convenient parking(23)
Delicious breakfast(12)
Stayed multiple times(9)
Tasty coffee(4)
Negative reviews(10)
jeff521
Stayed in Apr 2024
Business travellers
16 review
5.0/5
Outstanding
Posted on May 24, 2024
very good. The staff are serious.
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Response from Property: Dear Guest Officer, you are so cute ~ Your satisfaction is our greatest responsibility and honor. Kyriad Hotel is committed to providing guests with excellent service. Your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support of the hotel. We sincerely look forward to your visit again!
Guest User
Stayed in May 2023
Family
1 review
5.0/5
Outstanding
Posted on Jun 28, 2023
The room decoration is stylish and stylish, the configuration is in place, the bedding is comfortable and hygienic, the bathroom decoration is divided into three sections, which is very practical and considerate, the smart lighting and appliances are very modern, and the service is also very considerate, especially you can check in at 10 o'clock and 14 o'clock in advance Click to check out and store your luggage at the front desk, which is really convenient. If there are shortcomings, it is my personal opinion. The full-length mirror can easily be mistaken for a passage when the light is dark, and I almost accidentally bumped into it several times: there should be a small clothes hanger in the shower room to lay down clothes, towels, etc., but the small hanger is not very convenient. practical. It's not a waste of time. Overall, it's a very good guest room. There's nothing better than it by Mayong Huayang Lake.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for taking the time to review Kyriad Hotel (Mayong Huayang Lake Branch). There is the core business district of Maker Square near the hotel, which is very convenient for eating, shopping and entertainment. There are various late-night snacks nearby. The hotel has free parking, self-service laundry, etc. The rooms are equipped with intelligent voice systems to bring warmth to you and your family during your stay in the hotel. and convenience. Thank you again for your love for Kyriad Hotel. We look forward to seeing you and your family again. We wish you happiness in your family and success in your work!
Anonymous User
Stayed in Nov 2023
Couples
2 review
1.7/5
Posted on Dec 20, 2023
I have never stayed in such a bad hotel. I changed rooms twice in one night. The first time was because the chess and card room upstairs was noisy. Because I am a light sleeper, I can hear clearly what is said upstairs. OK I called the front desk and asked the front desk to talk to the customers upstairs or if they could provide me with earplugs. The front desk said there were no earplugs, and then the solution they gave me was to change rooms. I went from the fourth floor. I moved to the third floor. I thought I could spend the night quietly, but I didn't expect that the sound insulation on the third floor was even worse. I didn't understand why there would be people shouting in the corridor in the middle of the night, including early in the morning. Screaming and running, frequently opening and closing the door. No one in the hotel took care of such unqualified behavior. Or maybe the surrounding college students were just like crazy people, without any of the qualities they should have. There were still people there until 4 or 5 in the morning that night. It was noisy and screaming there. If the hotel wants to refute my evaluation, I hope it can provide the surveillance video of the third floor where I stayed that night to prove it. Otherwise, don't refute any of my words. If it's bad, it's bad.
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Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Kyriad Hotel (Mayong Huayang Lake University Town Branch) and leaving your valuable comments. I'm sorry that I couldn't give you a satisfactory experience. Since there are many new employees recently, earplugs are available in the treasure box at the front desk. , maybe the new employees didn’t pay attention, we will also strengthen employee training. If you encounter any problems during your stay, you can contact the front desk at any time. We will continue to improve our service attitude and room quality, and strive to give you a better stay. We hope to receive your continued supervision and support. We sincerely apologize to you again. We look forward to your coming again and seeing our improvements. I wish you a happy life and smooth work!
Gongchangjunya
Stayed in Apr 2023
Business travellers
88 review
4.7/5
Amazing
Posted on May 3, 2023
The hotel's hardware and software are impeccable. The main entrance faces Gumei Road and is next to Huayang Lake. The location is excellent. It’s just that there are people drinking and making loud noises on the road in the middle of the night, and sometimes there are roaring motorcycles, which may not be friendly to light sleepers.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for such a detailed review, but I almost gave it a five-star rating. I have some regrets about Xiaokai. We still look forward to your next stay and hope to have a different experience. Your satisfaction is ours. The constant pursuit makes your stay comfortable and happy~
Guest User
Stayed in Sep 2023
Family
10 review
4.2/5
Very Good
Posted on Oct 28, 2023
The location is very good. It is in the center of the city and isolated from Huayang Lake attractions. There is a night market nearby and many different kinds of restaurants. However, the hotel is generally soundproofed. The bed is very comfortable and clean.
Original TextTranslated by Google
Response from Property: Thank you very much for your review and good suggestions. We are very ashamed to have brought you a bad feeling. Providing you with the best quality stay experience is our pursuit and direction of efforts! It is the constant concern and supervision of our customers like you that enable us to constantly discover problems in our work and make continuous progress.
TMS6168
Stayed in Mar 2023
Business travellers
139 review
4.0/5
Very Good
Posted on Apr 29, 2023
The room type is average, but this side also has the best view, seeing Huayang Lake. There is no parking lot in the hotel itself, so it can only be parked across the road. If you have to walk, it will be troublesome on rainy days. The extra pillows next to the bed were nice.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for such a detailed review, but I almost gave it a five-star rating. I have some regrets about Xiaokai. We still look forward to your next stay and hope to have a different experience. Your satisfaction is ours. The constant pursuit makes your stay comfortable and happy~
Anonymous User
Stayed in Jan 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on Mar 1, 2023
A friend came over to play, and I booked a room for a friend. I have never stayed in it. I heard from my friend that the internal environment, hygiene, and internal facilities of the hotel room were pretty good. I felt quite comfortable after staying here. Highly recommended!
Original TextTranslated by Google
6/7
Response from Property: Dear guest, hello! Thank you for taking the time to review Kyriad Hotel (Mayong Huayang Lake Branch). There is the core business district of Maker Square near the hotel, which is very convenient for eating, shopping and entertainment. There are various late-night snacks nearby. The hotel has free parking, self-service laundry, etc. The rooms are equipped with intelligent voice systems to bring warmth to you and your family during your stay in the hotel. and convenience. Thank you again for your love for Kyriad Hotel. We look forward to seeing you and your family again. We wish you happiness in your family and success in your work!
Guest User
Honor Scenic Double Bed Room
Stayed in Feb 2025
Couples
10 review
2.8/5
Posted on Mar 11, 2025
我訂的是大床房 前台辦理完入住時上房間一看是給了雙床房 所以就打電話換但是房卡是自己下去拿的 出去回來時叫前台要個一次性拖鞋的。等了一會前台沒有人 不知道去哪裡了 後面回房間打電話叫前台拿拖鞋也是很久很久才送過來 這工作效率太低了 上班期間前台沒有人 想需要什麼也沒有第一時間送催了才送
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Response from Property: 尊敬的賓客:您好! 非常感謝您選擇入住凱里亞德麻涌華陽湖大學城店。並留下您的寶貴意見,對於此次入住未能給您帶來完美的入住體驗,請允許我們向您表示真摯的歉意。我們已把相關問題反饋給相關部門跟進。在未來的工作中,我們將更加註重服務細節,完善不足,以期為您提供更加優質及人性化的服務。我們會不斷的創造高性價比價格來滿足客户需求。感謝您的支持與厚愛!期待您的下次光臨!
lisa406
Light Enjoyment Double Bed Room
Stayed in Dec 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Jan 8, 2025
凌晨5點入住被告知延到下午5點退房[驚訝] 住了幾十年的酒店第一次被感動到🫶 因為想避開廣州早上的限行,所以在凌晨兩點從客户家裡離開的時候毫不猶豫的選擇了先往回走,出了廣州再説。 其實充電的時候在車上眯了個把小時,但看了下導航回到家還得兩個半小時,還是不能太勉強,所以選擇了最近的高速路口下去找酒店睡覺。 攜程隨意搜的,270一晚的價格內心是沒多大期待的,但到前台辦理入住的時候,被告知“已經為您延遲到下午五點退房,好好休息”,那一刻真的被驚訝到,住了十幾年的酒店就算是五星級也從未有過如此待遇❗️ 獨自一人的奔波瞬間被暖到😭 進到房間,雖然簡約但肉眼可見的乾淨,熱水非常舒服,因為皮膚比較敏感,所以一直對衞生條件反應很快,躺下去那一刻確實了非常的安心。 一個隨機的陌生地方,一家隨機的酒店,一次非常好的體驗,值得被記錄📝 #活在當下盡享此刻
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Response from Property: 親愛的賓客朋友,您好!很榮幸您此次選擇入住凱里亞德酒店(麻涌華陽湖店)並與我們分享您美好的假期!您帶給我們如此觀察細微的點評,同時也給其他即將入住的客人帶來很棒的入住、出行建議。置身凱里亞德,陶醉於低調、奢華帶來的寧靜與愜意,體驗陽光愉悦、寫意人生。誠摯期待您能再次下榻酒店,與我們分享更多歡樂時光,謝謝!
Guest User
Light Enjoyment Double Bed Room
Stayed in Feb 2025
Couples
4 review
5.0/5
Outstanding
Posted on Mar 20, 2025
房間面積大安靜舒適寬敞 無噪音 服務態度好 延遲退房 環境優美舒適 有自主洗衣房
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Response from Property: 感謝您的點評非常榮幸您能肯定酒店的服務。我們一定會以最真誠和貼心的服務回報您對酒店的信任,讓凱里亞德麻涌華陽湖酒店成為越來越多賓客旅遊度假的首選之地,再次感謝您的給力支持,真心期待與您的再次重逢,祝您生活愉快,事事順心。
Guest User
Light Enjoyment Double Bed Room
Stayed in Dec 2024
Other
1 review
5.0/5
Outstanding
Posted on Jan 7, 2025
寄存行李前台很熱情幫忙 房間衞生很乾凈 感覺太棒 網絡很流暢 靠近華陽湖濕地公園 很推薦
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Response from Property: 感謝您的點評非常榮幸您能肯定酒店的服務。我們一定會以最真誠和貼心的服務回報您對酒店的信任,讓凱里亞德麻涌華陽湖酒店成為越來越多賓客旅遊度假的首選之地,再次感謝您的給力支持,真心期待與您的再次重逢,祝您生活愉快,事事順心。
Guest User
Light Enjoyment Double Bed Room
Stayed in Feb 2025
Business travellers
6 review
5.0/5
Outstanding
Posted on Mar 13, 2025
服務太棒 提供免費咖啡☕
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Response from Property: 尊敬的住客,您好!感謝您抽出寶貴的時間對凱里亞德酒店(麻涌華陽湖店)進行點評。酒店附近有創客坊核心商圈,吃飯購物娛樂非常便利,旁邊有各種宵夜小吃,酒店設有免費停車場,自助洗衣房等,客房配備智能語音系統為您和家人的入住酒店帶來温暖和便捷。再次感謝您對凱里亞德酒店的厚愛,我們期待您和家人的再次光臨,祝您家庭幸福,工作順心!
Woleigedoulie
Light Enjoyment Double Bed Room
Stayed in Dec 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jan 9, 2025
真的已經住過很多次了,環境特別好,是這邊最好的酒店了,前台也很有趣,態度也很好
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Response from Property: 感謝您的點評非常榮幸您能肯定酒店的服務。我們一定會以最真誠和貼心的服務回報您對酒店的信任,讓凱里亞德麻涌華陽湖酒店成為越來越多賓客旅遊度假的首選之地,再次感謝您的給力支持,真心期待與您的再次重逢,祝您生活愉快,事事順心。
Guest User
Light Enjoyment Twin Room
Stayed in Feb 2025
Business travellers
2 review
5.0/5
Outstanding
Posted on Mar 13, 2025
服務到位 絕佳
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Response from Property: 尊敬的客人,您好!感謝您選擇凱里亞德酒店(麻涌華陽湖店)並給予我們好評,酒店位於創客坊繁華商圈,吃飯購物娛樂非常便利,我們將持續不斷的提升服務和客房品質,力爭給客人帶來更好的入住體驗。酒店提供入住零等待,寄存服務,免費停車,免費洗衣服務等,二樓精緻美味的自助早餐07:00-10:00,開啟您一天的活力,我們致力讓您在住店全程有最好的體驗。再次感謝您對凱里亞德酒店的厚愛,我們期待您的再次光臨!祝您和家人身體健康,生活幸福!
Guest User
Stayed in Oct 2024
Couples
7 review
5.0/5
Outstanding
Posted on Nov 3, 2024
設施:設施齊全。 衞生:衞生很乾凈,房間很整潔。 環境:環境很好,出門便利,雖然靠近馬路,關上窗户不算是太吵。 服務:前台服務與酒店服務都是很不錯的。
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Response from Property: 感謝您的點評非常榮幸您能肯定酒店的服務。我們一定會以最真誠和貼心的服務回報您對酒店的信任,讓凱里亞德麻涌華陽湖酒店成為越來越多賓客旅遊度假的首選之地,再次感謝您的給力支持,真心期待與您的再次重逢,祝您生活愉快,事事順心。