While the staff at this hotel is very friendly, the interior design is ugly, the property lacks maintenance standards and does not treat clients well when something unexpected happens. The strange interior design is made worse by the lack of quality in the finishes and poor maintenance. Wallpaper is coming unglued, the tiles in the bathroom are unfinished, and wood molding lacks caulking. In the restaurant, side tables are messy (and dirty underneath) with all kinds of things stored on the floor. The spa room where massages are done is used as storage. To make matters worse, when the AC stopped working for multiple days in the height of summer, the staff did not proactively offer fans, water in the room, or discounts for the stay or food/beverage. We had to beg to check out early (and it was not an immediate yes).