MRD33
September 11, 2024
I WILL NOT CALL THIS PLACE FIVE STARS…..This stay was nothing short of a nightmare , the hotel is under some huge renovations so getting around isn’t so straightforward.
Front office staff very unhelpful and unprofessional, the room was just horrible never would I class this hotel 5 star, I don’t know where to start.. CHAOS…
the bed mattress was has hard as lying on bare spring and sunk down when you got in, the pillows like stone , the robe was torn and ripped no slippers I had to ask for towels , very run down , many electrics seemed concerning for a hotel classing itself amongst the finest. It’s truly smelled mouldy and disgusting like it needed good ventilation, I totally couldn’t wait to leave , worst experience ever, I wouldn’t recommend for a woman travelling alone on business, and wanting to stay their ..No..
the steam room itself was dated and disgusting smelled terrible the shower well not the best , old, and the water pressure not good at all, I rinsed my hair with bottled water. The rooms are all dated and the entire hotel a mess , if you don’t want to feel discomfort STAY AWAY… I checked out, when to the Four Points Sheraton (same road ) great hotel good amenities , everything you need.. what an experience …