Kempinski Hotel & Residences Palm Jumeirah Dubai

Kempinski Hotel & Residences Palm Jumeirah Dubai Reviews

Kempinski Hotel & Residences Palm Jumeirah Dubai

The Crescent West, The Palm Jumeirah, Dubai, Emirate of Dubai, United Arab EmiratesView Hotel Details
Kempinski Hotel & Residences Palm Jumeirah Dubai
Kempinski Hotel & Residences Palm Jumeirah DubaiKempinski Hotel & Residences Palm Jumeirah DubaiKempinski Hotel & Residences Palm Jumeirah Dubai
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Kempinski Hotel & Residences Palm Jumeirah Dubai Guest Reviews

4.6/5
Great
71 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(71)
Positive reviews(44)
Reviews with photos/video(23)
Negative reviews(1)
Guest User
Stayed in Aug 2022
Family
1 review
5.0/5
Outstanding
Posted on Sep 26, 2022
Loved every bit, breakfast was awesome. Staff was extremely friendly and helpful. Anastasia was our host for the first day and her smile made us start our everyday there very beautifully. She was exceptionally lovely.
Response from Property: Thank you very much for sharing your valuable feedback,. We are looking forward to welcoming you back at any time. Please do not hesitate to contact our dedicated team of ladies in red for any assistance. Kind regards, Hani Selim General Manager
haneen
Two-Bedroom Pool Suite
Stayed in Mar 2024
Family
12 review
5.0/5
Outstanding
Posted on Apr 18, 2024
Very good
Response from Property: Dear Ms. Haneen, Thank you very much for sharing your valuable feedback on Trip.com. We are looking forward to welcoming you back at any time. Please do not hesitate to contact our dedicated team of ladies in red for any assistance. Kind regards, Hani Selim General Manager
Guest User
Ocean Two Bedroom Suite
Stayed in Nov 2023
Travel with friends
9 review
5.0/5
Outstanding
Posted on Mar 6, 2024
Very good, the service is also great, and a lot of delicious food is given away
Original TextTranslated by Google
Response from Property: Thank you very much for sharing your valuable feedback,. We are looking forward to welcoming you back at any time. Please do not hesitate to contact our dedicated team of ladies in red for any assistance. Kind regards, Hani Selim General Manager
Dahai
Two-Bedroom Pool Suite
Stayed in Aug 2023
Family
1 review
4.7/5
Amazing
Posted on Oct 4, 2023
The environment and service are very good, and the breakfast is very delicious. The only downside is the bathroom facilities and supplies.
Original TextTranslated by Google
Response from Property: Thank you very much for sharing your valuable feedback,. We are looking forward to welcoming you back at any time. Please do not hesitate to contact our dedicated team of ladies in red for any assistance. Kind regards, Hani Selim General Manager
Guest User
Stayed in Jul 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 26, 2023
The hotel is still very comfortable
Original TextTranslated by Google
Response from Property: Thank you very much for sharing your valuable feedback,. We are looking forward to welcoming you back at any time. Please do not hesitate to contact our dedicated team of ladies in red for any assistance. Kind regards, Hani Selim General Manager
G S
Stayed in Feb 2025
Family
5.0/5
Outstanding
Posted on Mar 20, 2025
It’s been 10 years since our last trip to Kempinski on The Palm. We used to come regularly when we lived in London, but now we live in Canada and unfortunately it’s not as convenient! Our kids were very small and really didnt remember much of Dubai at all so it was time to bring them back as we’d missed it. Service in the Caribbean just isn’t up to the same standard. We’ve had a wonderful week and don’t want to leave. The rooms are just how we remember them, spotlessly clean and comfortable with big beds and high thread count linen. The staff are friendly, efficient and most of all, happy to go above and beyond. With the jet-lag, we’ve been heading to breakfast around 10.30am and really appreciate the buffet being open until 11am. The food is delicious and the breakfast offerings are immense… something for everyone. It’s always lovely to be greeted with big smiles in the morning from people who seem to enjoy their jobs, as appears to be the case with the chefs and servers. Kamal has been an absolute delight and I look forward to seeing him when we head down. He has taken care of us so well and in seconds is over to move the patio umbrella to give us shade if we need it. Being here during Ramadan has meant it’s been nice and quiet, just the way we like it. Plenty of space at the pool and beach. We’ve also enjoyed seeing everyone arriving for the evening feast in their beautiful outfits! The food looks so good our 2 teenagers have asked to join the feast for our last night here. Coming to Kempinski feels like a proper holiday to us. The surroundings are beautiful, the pool is stunning, the beach is lovely and the views are so special. We will be back for sure.
6/8
Olga S
Stayed in Feb 2025
Family
5.0/5
Outstanding
Posted on Mar 20, 2025
This is a fantastic place for a vacation with your family. Every nook and cranny has been thought of, the food is delicious. Anything you want, literally. Choose the lagoon view - you'll see a futuristic sunrise! I haven't seen anything like it anywhere else. The pool and maintenance is excellent. Everything is very clean and well maintained. Special thanks to the wonderful guys from cleaning service Ramandi and Ikram, they made our vacation very comfortable and cozy, responded to all our requests, they are great! Recruitment Services did a great job picking such a team! Thank you very much. Recommended!
6/8
Response from Property: Dear Ms. Olga, Thank you for your wonderful review and kind words regarding your recent stay at Kempinski Hotel & Residences Palm Jumeirah. We are thrilled to hear that you and your family had such a memorable vacation with us. It's wonderful to know that you appreciated the attention to detail throughout the resort, the delicious food, the unique lagoon view sunrises, and the excellent pool and maintenance. We're especially grateful for your kind words about Ramandeep and Ikram from our cleaning service. We're delighted they made your stay so comfortable and cozy and that they were so responsive to your needs. We will be sure to pass along your compliments to them and to our Recruitment Services team, who will be thrilled to know their efforts in building such a great team are appreciated. Thank you for your recommendation! We strive to create exceptional experiences for all our guests, and we look forward to welcoming you and your family back in the future. Please do not hesitate to contact our dedicated team of ladies in red for any assistance. Kind regards, Hani Selim General Manager
Colin S
Stayed in Feb 2025
Family
5.0/5
Outstanding
Posted on Mar 19, 2025
We haven’t been back to the Kempinski for 10 years so did not know what to expect but we were so impressed. While somewhat older, the hotel is still in pristine condition. Birdlife in the gardens, great pool and amazing beach. The staff go above and beyond to make the stay special with special mention of Ahmed (front desk), Sadik(who looked after our room and even brought flowers on our penultimate day) and Kamal at Brunello restaurant. The breakfast was amazing. There are so many hotels in Dubai but we would not see a need to go anywhere else.
Anastasia D
Stayed in Feb 2025
Solo travellers
5.0/5
Outstanding
Posted on Mar 13, 2025
Amazing time in one of my favorite hotels in Dubai, Stunning views,delicious food in villamore with perfect service! The beach are so beautiful and not crowded ,you can recover her up to 100% or even more! Must visit place for relaxation and good food and vibes
Merve B
Stayed in Feb 2025
Travel with friends
5.0/5
Outstanding
Posted on Mar 12, 2025
Lovely location for a pool and beach day with an amazing waterfront restaurant right at the beach in the luxurious Kempinski hotel ! Loved their Restaurant Villamore here such a beautiful Place with decorations from the sea and a relaxing music playing at all times the service here is amazing, as well as the huge foods and beverages menu they offer, they also have an incredibly delicious Beach Menu which I loved! I wanted to speficially thank Presong and Roshan for the incredible service ✨
pierinho15
Stayed in Jan 2025
Family
5.0/5
Outstanding
Posted on Feb 1, 2025
Its a „old style“ hotel, wich i like because u don‘t feel like ur in dubai but more somewhere in italy witch is nice. It has beautiful gardens and green area. Its a very calm and quite hotel,the music played is very relaxed. Everyone has more than enough space. You can play football or table tennis, they provide you the items. The beach is super nice, calm with clear water. You can walk along left and right very long distance if you want. The view from the beach is better than from royal atlantis for example. The gym is quite small but its enough because its never crowded. The italian brunello restaurant has very good pasta. Villamore restaurant has great food and direct seaview. The room was very big with two bedrooms and a big livingroom. Ideal for a family. It offers sunset views in the evening wich is great. The team is very professional and competent. Everyone of them. The cleaning team comes two times a day and do an exeptional job. Special thanks to Lucy, Noman and Sadik. You always have more than enough water and coffee. We have been to many different hotels in dubai and have to say Kempinski is an amazing experience for us and offers a great „total package“.
sarahostovar
Stayed in Nov 2024
Travel with friends
5.0/5
Outstanding
Posted on Dec 16, 2024
Amazing location perfect service great food best service from TEJA he made it unforgettable valet parking service available manam option of vegetarian and non vegetarian beach is clean and quiet . Sea front pool is great Dj available in some days
Sara H
Stayed in Nov 2024
Travel with friends
5.0/5
Outstanding
Posted on Nov 30, 2024
What an amazing pool day we had. We bought day passes and had fun and bubbles all day. The food was amazing, the service (particularly by Julius and the waiter with green eyes - sorry i couldnt catch your name) was fabulous. We were looked after so well. It was my farewell party and the staff couldn't have been more attentive. The music wasn't too loud, the dancer was fantastic and all in all it was a great day. I highly recommend this location!
Nomad28972738615
Stayed in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Nov 29, 2024
I went to the kempinski Hotel the palm with my friends for a beach day in villamore, we enjoyed our time there ,the atmosphere was amazing, trendy music ,nice entertainment, very clean beach The service was excellent and the food was so delicious Highly recommend
Anastasia8800
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Nov 29, 2024
Awesome hotel with amazing architecture and design. Facilities is amazing . Highly recommended to visit Brunello restaurant and Kwest bar . Food is delicious . Service is excellent. Special thanks to manager Mina , and Begimal for gr@ and warm hospitality in KWest bar . We had gr@ time , played billiards. Thanks to all Kempinski team . You are the best ! ❤️❤️❤️❤️❤️❤️❤️
6/7