Grand Excelsior Hotel Deira
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Dubai
Grand Excelsior Hotel Deira
Renovated in 2024
Deira St -, Muteena, Dubai, Emirate of Dubai, United Arab Emirates
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Highlights
Ideal location
Airport pick-up available
Delicious breakfast
Free parking
Lots to doAmenities
Spa
Children's Pool
Swimming Pool
Restaurant
Wi-Fi in Public AreasFree
Taxi booking service
Nightclub
Fitness Room
All Amenities
Property Description
In the heart of Dubai, Grand Excelsior Hotel Deira is within a 5-minute drive of City Centre Deira and Gold Souk. This spa hotel is 3.5 mi (5.7 km) from Dubai Creek and 4.8 mi (7.7 km) from Grand Mosque.
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6.2/10
Very good hotel with good staff and very clean and near to main centers.
All 98 Reviews
Surroundings
Metro: Abu Baker Al Siddique
(910m)
Metro: Salah Al Din
(1.4km)
Airport: Dubai International Airport
(5.1km)
Airport: Sharjah International Airport
(28.1km)
Landmarks: Almuteena Park
(420m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
3
Deluxe Twin Room
2 Single bed
25-30m² | Floor: 1-2
Has window
Air Conditioning
Bathtub
Minibar
Shower
Check Availability
3
Superior King Room
1 King bed
25-30m² | Floor: 3
Has window
Private Bathroom
Bathtub
Shower
Daily Housekeeping
Check Availability
3
Deluxe King Room
1 King bed
25-30m² | Floor: 1-2
Has window
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
4
Junior Suite
1 King bed
Has window
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
3
Premium Twin Room
2 Single bed
25-30m² | Floor: 4-5
Has window
Private Bathroom
Bathtub
Shower
Daily Housekeeping
Check Availability
3
Superior Queen Room
1 Queen bed
25-30m² | Floor: 3
Has window
Private Bathroom
Bathtub
Shower
Daily Housekeeping
Check Availability
3
Premium Queen Room
1 Queen bed
25-30m² | Floor: 4-5
Has window
Private Bathroom
Bathtub
Shower
Daily Housekeeping
Check Availability
3
Deluxe Queen Room
1 Queen bed
25-30m² | Floor: 1-2
Has window
Private Bathroom
Bathtub
Shower
Daily Housekeeping
Check Availability
3
Family Room
Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
50-60m² | Floor: 1-2,4
Has window
Private Bathroom
Bathtub
Shower
Daily Housekeeping
Check Availability
3
Superior Twin Room
2 Single bed
25-30m² | Floor: 3
Has window
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
6
Royal Suite
1 King bed
Has window
Air Conditioning
Bathtub
TV
Toothbrush
Check Availability
2
Executive Suite
1 King bed
50-60m² | Floor: 2,3,4,5
Has window
Private Bathroom
Bathtub
TV
Shower
Check Availability
3
Premium King Room
1 King bed
25-30m² | Floor: 4-5
Has window
Private Bathroom
Bathtub
Shower
Daily Housekeeping
Check Availability
Hide Room Types
Guest Reviews
6.2/10
98 reviews
Verified Reviews- Cleanliness6.1
- Amenities5.9
- Location6.6
- Service6.1
Average for similar properties in Dubai
Mohanned
April 12, 2025
Very good hotel with good staff and very clean and near to main centers.
Guest User
February 27, 2025
I love this location right next to restaurants and chai vendors half a mile to Metro 
Sav
July 25, 2024
I booked an 8-night stay at this property, but since day one, I’ve encountered numerous cockroaches in the bathroom, near the television, and even inside the minibar. I was too afraid to open my luggage, fearing that the cockroaches might get in. This is my first time experiencing such an issue, especially in Dubai, where hygiene standards are known to be very strict. After enduring 4 nights, I couldn’t take it anymore. I complained to both the housekeeping manager and the front office manager, but was made to wait 4 hours without any feedback. They offered me a room transfer, but it was to a room of the same poor quality and still dirty. I refused and opted to cut my stay short and get a refund. I will never recommend this hotel. Management needs to address this serious hygiene issue.
NAVEED1279
November 5, 2024
Good hotel with good service
MNH MUNIM
December 28, 2024
This one was Sheraton hotel later the move to a new location and this company came but actually they don’t know how to operate and utilise , deceleration is old , water system is not good
Anonymous User
December 16, 2023
Reception check~in service very slow? And attitude is very strange. Elevator and Room accessories are very old. Many bars surrounding and too much noise. Will not come again.
Anonymous User
June 17, 2024
Our family of four stayed in this hotel. My kids are 3 & 2 years old. My husband needed to go back at our house so we were left in the hotel rooms for few hours. My 3 year old daughter wanter to turn off the lamp, so she did (I allowed her as she just need to click on something). Then suddenly a sound was made and all the lights turned off. My kids got scared, the room was dark. I called the reception, staffs came to our room, they changed our room (to a smaller one). I was shocked and scared as my daughter's fingers has black markings on them. One of the staff also mentioned that it might be my daughter's fault that it happen, she's just 3 and an adult is blaming her for their defective lamp. I was upset.
Guest User
May 12, 2024
The hotel has been refurbished recently and the rooms and other facilities are good. Diera is in old part of Dubai. The crowd that you will encounter inside and outside hotel is mostly South Asian. There are a number of very good Pakistani and Arabic restaurants.
I have been staying in this hotel but first time I got a lot of noise from planes flying from nearby airport. A few nights, I was waking up every time a plane passed.
Surprisingly there was no noise from the nightclub on the ground floor.
Don’t expect much of customer service or if you need any maintenance work in the room.
Overall if you want to stay closer to airport without spending a lot of money and are not bothered by lack of professional service and airplane noise, you can have a resonably good stay.
Basal
September 3, 2023
service slow
It is not good for the staff to come at 10:30 in the morning and ring the bell to ask whether you have stay more ?
Services & Amenities
Popular Amenities for Beach Trips
Spa
Children's Pool
Swimming Pool
Restaurant
Wi-Fi in Public Areas
Free
Taxi booking service
Nightclub
Fitness Room
Priority airport pick-up
Priority airport drop-off
Additional charge
Public parking
Free
Sauna
Massage Room
Meeting Room
Multi-Function Room
Business Center
Luggage Storage
24-Hour Front Desk
Currency Exchange
Restaurant
Fitness Room
Meeting Room
Multi-Function Room
Restaurant
The Terrace
Style: A la carte, Buffet
Open for: Breakfast, Lunch, Afternoon tea, Dinner
More Amenities
Internet
Wi-Fi in Public Areas
Free
Swimming Pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Valet Parking
Free
Public parking
Free
Transportation
Taxi booking service
Priority airport pick-up
Priority airport drop-off
Additional charge
Shuttle Bus Service
Front Desk Services
Front Desk Safe
VIP Check-In Service
Tour/Ticket Service
Luggage Storage
Concierge Service
Currency Exchange
24-Hour Front Desk
Languages Spoken
English
Afrikaans
Arabic
French
Hindi
Indonesian
Kiswahili
Persian
Russian
Thai
Ukrainian
Urdu
Food & Drink
Halal meals provided
Lobby Bar
Alcohol-Free Rooms (On Request)
Snack Bar
Health & Wellness
Spa
Fitness Room
Sauna
Massage Room
Hairdressing and Beauty Center
Activities
Nightclub
Public Areas
Shared Kitchen
No Smoking in Public Areas
Gift Shop
Non-Smoking Floor
Elevator
Smoking Area
Cleaning Services
Dry Cleaning
Laundry Service (On-Site)
Ironing Service
Facilities for Children
Children's Pool
Children's Meals Available
Business Services
Fax/Copying Service
Postal Service
Audio Visual Equipment
Meeting Room
Multi-Function Room
Business Center
Safety & Security
First Aid Services
Smoke Detector
CCTV In Public Areas
Security Personnel
Fire Extinguisher
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Extra cot: Free |
Breakfast
TypeAmerican
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | AED 25.00 (approx. AU$ 10.65) per person |
Children 12–17 years old | AED 69.00 (approx. AU$ 29.38) per person |
Adult | Buffet:AED 69.00 (approx. AU$ 29.38) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is AED 200.00 (approx. AU$ 85.16) per room.
Deposit Payment MethodsThis property accepts cash and credit cards
Deposit RefundThe deposit will be returned to the original account of payment .
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2007
- Renovated: 2024
- Number of Rooms: 229
In the heart of Dubai, Grand Excelsior Hotel Deira is within a 5-minute drive of City Centre Deira and Gold Souk. This spa hotel is 3.5 mi (5.7 km) from Dubai Creek and 4.8 mi (7.7 km) from Grand Mosque.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a nightclub, a health club, and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
For lunch or dinner, stop by Terrace, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Dubai? This hotel has 8073 square feet (750 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 229 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a nightclub, a health club, and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
For lunch or dinner, stop by Terrace, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Dubai? This hotel has 8073 square feet (750 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 229 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.