Four Points by Sheraton Production City, Dubai Reviews

It was a good journey ; however, I highly recommend to improve your breakfast choices which wasn’t as good as expected. Please provide all amenities upon arrival as I don’t have to call the customer service to provide me with them. Thank you.

This was a short stay at the Four Points Production City, for business, but have stayed here before at least 3-4 times. The rooms are always impeccably clean and comfortable, with very good housekeeping, and quite quiet. I do only wish the AC had more adjustments, as I find it a bit chilly in the room! Dining wise, the breakfast is always good, and there are several quite good dining facilities, which I've tried and enjoyed 4 of them before. However, the real standout, and this has been consistent over my visits, is the service level, which I find comparable to some of the best hotels in Dubai. Most particularly, the reception team is outstanding - always go the extra distance to support, offer suggestions, very friendly, and professional. Will certainly be coming back here again.

The hotel location is nice. I just stayed for the night. However, there are two buildings. You have to go in the other side to get your key card then walk all the way to the other building to get to your room, which in my opinion is inconvenient. There is a reception desk on the other building but there were no receptionist.

Reception, A very pleasant lobby Receptionist: They’re warmth approachable Room: Pillow Smell; The pillow has odor reminiscent of dried sweat!. Noise disturbance; there were disturbance at night due to loud banging noises from another guests room, it is late hours! No security roving around? Outdated towels and bathrobes; The towels and requested bathrobes that has been delivered after an hour was outdated, showing signs of wear and fading.

The location is terrible to get around. My room had two single beds that were not attached properly and did not have a topper on so you slide down the middle. connection between the entrance and the bedroom had a loose floor *****. Bathroom ceiling made a rattling sound the whole time i was there. The shower is a bathtub with no handle and no anti slip mat so beware of slipping. no shower get for two days after calling and being told it would be filled, it wasn't. Pool is not good, breakfast was good. staff in the breakfast room all great.

Nice hotel and service. Great check-in experience. For breakfast, closer to the end many items were finished and not replaced, cups finished - if you state timings till 10:30am, then same service availability should be provided.

It was pleasure stayed and a big shout out to everyone from receptionist Moe , Salaal , Esha and also the room was good and also swimming pool as well

Extremely thrilled and amazed by the overall experience that we had during our stay. Mr. Muneeb (Duty Manager) was one of the gems we met. He not only upgraded our rooms but also welcomed us like no other. We will definitely be going again to stay. it was an exceptional stay.

The room was really nice and the breakfast was great! I recommend!

Clean and away from noisy operations

Nice and friendly staff

clean hotel , modern furniture,

Very nice hotel and great service!

Nice clean hotel , very quiet, nice staff , the gym is good , location is not that good , unless you have a car Food is good , dinner Indian and breakfast intercontinental