Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Mar 8, 2026
Anonymous User
The hotel's location is great, right in Dubai's new city center, with excellent amenities nearby and not far from the metro station. Upon arrival, they proactively helped with luggage, and check-in was smooth. All the hotel staff were very polite. The restaurant has a nice ambiance and a good variety of food. The rooms are spacious and bright. The only thing was that the balcony door was locked, which they said was for safety reasons. I later asked the front desk to unlock it for me, but I had to sign an agreement. Overall, I'm satisfied.
The only regret is that this trip to the UAE coincided with the conflict between the US, Israel, and Iran, and neighboring countries were all somewhat affected. I hope peace returns to the Middle East soon.
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Price per night from:NZD 101
Posted on Aug 23, 2026|GUEST ROOM - TWIN BEDS
HAMDAN FMLocation: Excellent, right on Sheikh Zayed Road, close to Burj Khalifa, the shopping mall, and the metro station.
Check-in Service: Good, despite being a bit slow. There was no security deposit required for check-in.
Parking: Good. The parking spaces are a bit tight, but they offer valet service.
Room: Spacious and clean.
Facilities: The swimming pool is good.
Breakfast: Varied, good, and affordable.
Check-out Service: Fast and excellent.
Overall Description: Suitable for visitors to the shopping mall.
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Price per night from:NZD 86
Posted on Apr 5, 2026
Guest User
The kitchen was great! The room wasn't spacious, and the bathroom drainage was poorly designed; even adding an extra small bed wouldn't be possible. The room they gave us was different from the one we booked, meaning some people had to sleep on the floor.
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Price per night from:NZD 153
Posted on Dec 14, 2025|Premier King Burj Khalifa View Room
ccryuThe hotel boasts an open-air swimming pool on the 54th floor, offering a direct view of the Burj Khalifa, which creates a fantastic atmosphere. The facilities are very new, and it's super convenient to get to the Mall. If you're renting a car, they also provide valet parking.
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Price per night from:NZD 534
Posted on Aug 1, 2025
Guest User
The room is relatively large and the decoration integrates a lot of local elements. At first glance, it was okay, but it was still rough. At first, the front desk couldn't find the reservation. I asked the housekeeper to contact for a long time, and finally said that I had received a message from the agent. It seems that it is not Trip.com that I booked directly with the hotel, but through a local agent. The experience is not very good, or the international hotel chain is more reliable. Other aspects are quite satisfactory, if there are other options, it is not recommended to live here.
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Price per night from:NZD 81
Posted on Apr 4, 2026|LUXURY ROOM, 1 King Bed, Coastline View
Anonymous UserBeautiful hotel; wonderful service. The room especially the bathroom is very spacious. I think that is the biggest bathroom I ever had. I will definitely stay again once I am back in Dubai.
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Price per night from:NZD 222
Posted on Oct 17, 2025
Kola123
Check in was smooth and was attended by Rash. She was courteous and helpful in getting the room. Was given a room on a higher floor facing partial Dubai frame. The soap etc is very poor quality and bed sheets not white, something not expected of such hotel.
Bikash at concierge was rude and I feel need training on customer relations. Gave him the card and instead of handing back, he just placed on the table. Valet parking was also slow and disorganised. Imagine waiting 30 mins just for them to pick up the car. I don't see this in Sofitel Downtown or the JW Marriot.
Location is ok but there are definitely other better hotels around the area. Other facilities such as steam room and pool area are quite old.
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Price per night from:NZD 277
Posted on Feb 15, 2026
J3sslyn
Decent room overall! Do note that bathroom slippers, toothpaste, and toothbrush are not provided by default, u will need to request them if needed.
Very convenient location, just about a 5-minute walk to Financial Centre Metro Station. There are also convenience stores and pharmacies nearby, which makes it really handy.
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Price per night from:NZD 75
Posted on Mar 1, 2026|Deluxe Room
Anonymous UserCame here with my mom for 3 nights. Location is quite good. The metro is 400m away and you can access many parts of dubai. Behind the hotel and nearby there are convenient stores and restaurants. The staff at the hotel are well trained, professional and courteous. The room and Bathroom is spacious. Breakfast is good. As i am writing this, we had to extend another day due to the war happening between Iran and Israel. Airports are shut. The staff managed to give us a good rate to extend our stay.
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Price per night from:NZD 163
Posted on Mar 13, 2026
Guest User
The woman at the hotel reception, I don't know if she's new! She was clueless about everything! And her attitude was terrible! At first, she said the suite I booked wasn't available. I asked her to confirm, and then she said it was, and the room was ready, but check-in time was 2 PM, and early check-in would cost extra. I asked her how much, and she initially said 600 dirhams. I said okay, then the manager came over and said the room would be ready in about ten minutes and we'd check in right away. A while later, she said the room was ready and we could check in, but since it was a suite, it would cost double, 1200 dirhams. I was speechless. Why didn't she say it was 1200 dirhams earlier? Even her manager agreed, how could she be so incompetent? And why couldn't she let guests check in early if she had a vacant room? How could she be so stubborn? I was so angry at that point, I wasted over an hour of my time. I told her I wanted to cancel, that I wouldn't stay, and then she said she'd apply for it! It was truly unbelievable!! At Atlantis, we arrived at 7 AM, and although check-in was at 3:30 PM, she said she'd check us in immediately even though there was a vacant room.
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Price per night from:NZD 265