Hotels in Sheikh Zayed / DIFC, Dubai

The hotel is new and modern; however, my stay was severely affected by multiple room defects and poor service handling. The hair dryer in the bathroom was defective, with the cover broken. When I reported this, the engineer came but was unable to fix it and advised me to hold the exposed wire while using the hair dryer, which is a serious safety hazard and i got shock once. Additionally, the room phone was intermittently not working and could only be used on loudspeaker. As a result, I had to walk down to the lobby every time I needed assistance, which was extremely inconvenient. The complimentary shuttle bus service was also poorly managed. The concierge staff emphasized that the shuttle was “not under their control” and that any issues were not their responsibility. I was told to wait and that an announcement would be made when the bus arrived. I ended up waiting for more than 50 minutes, with no announcement and no staff present to assist. There was no communication or support provided at all. Overall, while the property looks new, the lack of maintenance, safety concerns, and poor service coordination made this stay unacceptable. Will not book with them again.

All stuff was friendly and good behavior  Only we faced small issue for the curtain inside bathroom needs to be fixed but they tried already , unfortunately it didnt fix  In general everything was good and will repeat it for sure

A Truly Exceptional Stay at Gevora Hotel! I recently had the pleasure of staying at the Gevora Hotel, and I cannot recommend it highly enough! From the moment I arrived, I was impressed by the cleanliness of the hotel. It was evident that the staff takes great pride in maintaining a pristine environment for their guests. The service at Gevora Hotel was outstanding. The staff members were friendly, attentive, and always willing to go the extra mile to ensure my stay was comfortable. Whether it was providing local recommendations or promptly addressing any requests, their commitment to excellent service truly stood out. One of the highlights of my stay was the breathtaking view from my room. The panoramic vistas of the city skyline and surrounding landscape were simply stunning, especially during sunrise and sunset.  Overall, my experience at Gevora Hotel was nothing short of exceptional. If you're looking for a clean, welcoming hotel with fantastic service and incredible views, look no further. I can't wait to return for another visit!

Perfect location near metro station and heart of Marina , walking distance from beach . Clubs and restaurants everywhere and very close to the bridge to cross to DMCC / JLT

Was there on a short business trip. Location is great, the hotel itself isn’t modern (probably built in 2005 or something) but its super clean. The cleanest hotel bed i ever been in tbh. Great amenities , great service. Great value for the money. Here’s a photo of the view from my room

The service was great, and the breakfast offered a wide variety of options. The front desk was also very helpful in booking our desert tour tickets. The location is excellent, right in the heart of downtown, making it convenient to get anywhere. Plus, the hygiene was top-notch.

Location & Transportation: Pros: It's a 15-minute walk from the metro station. Don't follow the navigation; it'll take you the long way around. Just head straight in the direction of your destination, trust me, you can walk there. Cons: There are no supermarkets or restaurants nearby. If you want to eat or shop, you'll need to go to Dubai Mall, which is a 30-minute walk away. Room Experience: The room is tiny. Once you open a 28-inch suitcase, there's barely enough room to stand. The bed is very narrow, probably less than 1 meter wide. The desk space is also small, which is tough when traveling with many small items; you constantly have to tidy up. Amenities: The restaurant is fantastic! They offer special à la carte dishes (one per person per day). We stayed three nights and ordered something different every day, all of which were good. There's also a wide variety of other buffet items, so we always had a full breakfast. The gym is amazing and far superior to hotels of similar caliber in China. The pool isn't huge but looks nice. Overall Impression: The value for money isn't great. The room being so small was quite disappointing, but the public facilities are all good. The location is still a bit far from the metro.

Sometimes when people from the UK and perhaps Europe see the brand Novotel they may consider it being one of the less Premium brands however let me assure you the quality of the hotel the property facilities and especially the staff and those supporting the customer facing colleagues is absolutely superb, That said, and in my particular case, I use this hotel because it is connected to the WTC which offers immediate access into the same without stepping outside. I have been coming here for a great many years and will continue

I had a wonderful one-night stay at this hotel and was genuinely impressed by the overall experience. From the moment I arrived, the staff were welcoming specially to ms chaw  professional, and efficient, making check-in smooth and hassle-free. The room was spotless, well-maintained, and thoughtfully designed with all the amenities I needed for a comfortable stay. The bed was especially cozy, ensuring a great night’s sleep, and the atmosphere was quiet and relaxing. I also appreciated the attention to detail throughout the hotel, from the cleanliness of the common areas to the prompt service whenever I needed assistance. Even though my stay was short, everything exceeded my expectations. I would definitely recommend this hotel to anyone looking for comfort, convenience, and excellent service—even for just a one-night stay. I look forward to returning in the future.

Check in was smooth and was attended by Rash. She was courteous and helpful in getting the room. Was given a room on a higher floor facing partial Dubai frame. The soap etc is very poor quality and bed sheets not white, something not expected of such hotel. Bikash at concierge was rude and I feel need training on customer relations. Gave him the card and instead of handing back, he just placed on the table. Valet parking was also slow and disorganised. Imagine waiting 30 mins just for them to pick up the car. I don't see this in Sofitel Downtown or the JW Marriot. Location is ok but there are definitely other better hotels around the area. Other facilities such as steam room and pool area are quite old.