Hotels in Sheikh Zayed / DIFC, Dubai

The location is excellent, right next to a subway station, and there are many Indian restaurants nearby. I'm not sure if it's because it's the off-season, but breakfast has become extremely basic. It's very common to wait twenty minutes for the elevator when going downstairs after 9 AM, and the front desk said there's nothing they can do about it.

Overall, my stay was quite average and didn't really meet my expectations for a JW Marriott (five-star) hotel. I had booked a sea-view room, but upon check-in, I was informed that the building housing the sea-view rooms was temporarily closed, so I couldn't get the room type I had originally booked. The hotel assigned me to another building, stating it offered the best available view. However, the actual view was significantly different from the sea view shown on the booking page. What was particularly disappointing was that there was no prior notification, nor was any compensation or upgrade offered throughout the process. During my stay, I called the front desk to inquire about a late check-out. The first call was disconnected almost immediately after being answered—I'm not sure if it was an accidental hang-up or another reason—and I only managed to communicate successfully after calling a second time. Additionally, I noticed some red marks on my leg, possibly insect bites, during my stay. While I can't definitively link it to the hotel, I'd still recommend that the hotel enhance its pest control measures in the rooms. As for breakfast, the overall quality was decent, but the variety was quite ordinary, and there's definitely room for improvement compared to other five-star hotels of the same caliber. During this Dubai trip, I also stayed at The St. Regis and Kempinski Hotel Mall of the Emirates. In comparison, this hotel has room for improvement in terms of service details, overall stay experience, and honoring booked room types. I hope the hotel can further enhance its service quality in the future.

Location & Transportation: Pros: It's a 15-minute walk from the metro station. Don't follow the navigation; it'll take you the long way around. Just head straight in the direction of your destination, trust me, you can walk there. Cons: There are no supermarkets or restaurants nearby. If you want to eat or shop, you'll need to go to Dubai Mall, which is a 30-minute walk away. Room Experience: The room is tiny. Once you open a 28-inch suitcase, there's barely enough room to stand. The bed is very narrow, probably less than 1 meter wide. The desk space is also small, which is tough when traveling with many small items; you constantly have to tidy up. Amenities: The restaurant is fantastic! They offer special à la carte dishes (one per person per day). We stayed three nights and ordered something different every day, all of which were good. There's also a wide variety of other buffet items, so we always had a full breakfast. The gym is amazing and far superior to hotels of similar caliber in China. The pool isn't huge but looks nice. Overall Impression: The value for money isn't great. The room being so small was quite disappointing, but the public facilities are all good. The location is still a bit far from the metro.

The staff is very professional, kind, attentive especially Thet, Noura and Lama I loved this place because of the staff, who were so attentive especially the housekeepers, Aasha and Philip, who always took great care of my comfort and cleaned the room perfectly. I will definitely come back for sure

A Truly Exceptional Stay at Gevora Hotel! I recently had the pleasure of staying at the Gevora Hotel, and I cannot recommend it highly enough! From the moment I arrived, I was impressed by the cleanliness of the hotel. It was evident that the staff takes great pride in maintaining a pristine environment for their guests. The service at Gevora Hotel was outstanding. The staff members were friendly, attentive, and always willing to go the extra mile to ensure my stay was comfortable. Whether it was providing local recommendations or promptly addressing any requests, their commitment to excellent service truly stood out. One of the highlights of my stay was the breathtaking view from my room. The panoramic vistas of the city skyline and surrounding landscape were simply stunning, especially during sunrise and sunset.  Overall, my experience at Gevora Hotel was nothing short of exceptional. If you're looking for a clean, welcoming hotel with fantastic service and incredible views, look no further. I can't wait to return for another visit!

Good location servic i waiting for room more than 30 minutes i go after 15:30 but they told me room not ready but other every thing good :) price cheap so for this price this hotel good i hope they make service better

Great hotel with excellent service. Room was clean, spacious, and very comfortable. Staff were polite and responsive. Good location and easy to get around. Overall a smooth and enjoyable stay. Will come back again!

The hotel is quite old and definitely needs some renovation. Unfortunately, the swimming pool was under maintenance during our stay, so we didn’t get the chance to swim or enjoy the beautiful city view, which was one of the reasons we chose this hotel. The bathroom also needs improvement the shower knob was broken and didn’t work properly, making it inconvenient to use. On the positive side, the hotel staff upgraded our room from a Deluxe Room to a Suite, which we really appreciated. The food was also a highlight of our stay, with a great variety of delicious dishes to choose from. While we were grateful for the room upgrade and enjoyed the dining experience, the hotel’s aging facilities and maintenance issues affected our overall experience.

The facilities, dining, and location are all excellent, and the bed is very comfortable. For breakfast, you can choose between the 1st and 2nd floors. There are a lot of guests, and several elevators, but because the building is very tall, you might have to wait a bit sometimes.

hotel is nice staff abd service very good. Im always using trip.com. very good service very convenient platform. Thanks