Guest User
October 29, 2023
After hearing amazing reviews of the place, i chose this hotel. Although the room was great, the service was abysmal. The staff has no courtesy, no smiles on their faces, talk down to you like they don’t care about their customers. There’s no flexibility, ridiculous rules you have to follow. Despite speaking on the phone prior to getting there and again clarifying late check in and a slightly late checkout (11am instead of 10am, they refused to accept that the next morning. The manager ajit is by far the rudest person i’ve ever met at this title. The receptionist kept calling the hotel phone 2 hours prior to the check out and not letting a person sleep in peace. Breakfast was horrible as well. The least a staff can do is be polite to their customer. Would never recommend anybody staying there.