Occidental Pueblo Acantilado

Very good

Firstly I'd like to say this place is absolutely stunning and looks like a quaint little village. As we arrived at 2am we were taken to our room and as we opened the door to the balcony ( which was so tiny, you couldn't stand on it) I was staring at wall. We went back down the hill and paid €60 to upgrade to a pool view balcony. The breakfast in the morning was freezing cold, I asked for a fresh egg and she just pointed for me to pick up the cooked ones. The omelettes and eggs were freezing. This place is very hilly and there was no supermarket onsite or even near by to buy drinks. The pool bar was only open 1 day out of our 7 day stay and if you went to get a drink from the restaurant bar you had to chase the staff or wait at least 20 minutes as my husband did twice (not the staffs fault as they were run off their feet) . We caught the bus and train a couple of times which was also essential to get supplies for your room as it was way too hot to wait around for drinks. We were not told when we arrived that the pool bar would be closed and was even given a map and on there it stated it was open from 12 till 12 !!! Our room was amazing and have to say well done to the cleaners who came in every day with clean towels etc !! Overall a lovely holiday which would have had 5 stars 🌟 but let down by obvious management decisions. The staff were very polite and cheerful but obviously more staff needed for this beautiful place to function properly.

situated at the cliff with fantastic view but no beach :-). you need a car when staying in the hotel and want to go to the beach (or might use the bus but we didnt try). older equipment but still working. new TV but all services restricted besides those from hotel. you cant login with netflix,...

If you have any mobility issues, pregnant, respiratory issues, you will need a car to get places out of the hotel. Taxis are not cheap. If you're non native make sure you get a cheap Spanish SIM card to use for cabify. They're are golf buggy to take you around complex but isn't always readily available. The place itself is picturesque. It really needs it's own little mini mart on site.

It is a very nice beautifull place and the hotel are helpfull and friendly. I highly recommend it. But… because it is a location with height differences, it is less suitable for people with a physical disability.