Bahia Principe Grand El Portillo - All Inclusive
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in El Limon
Bahia Principe Grand El Portillo - All Inclusive
Health Protected
#1 of Luxury Hotels in Samana
Crta. las Terrenas - El Limón, km. 4, El Limon, Samana, Dominican Republic
Show on Map
Located in Las Terrenas, Bahia Principe Grand El Portillo - All Inclusive is connected to a shopping center, within a 10-minute drive of Beach Garden Plaza and La Iglesia Beach. This upscale property is 6.6 mi (10.6 km) from Playa Bonita and 2.5 mi (4 km) from Punta Popy Beach.Show More
We Price Match
4.1/5Very Good·Cleanliness: 4.1
All 100 Reviews
Amenities
Sunbathing AreaOutdoor Swimming PoolDivingSnorkelingSaunaSpaMassage RoomFitness RoomPrivate ParkingFreeCar Charging Facilities
All Amenities
Surroundings
Airport: Samana International Airport
(33.9km)
Landmarks: Scubaquatic Las Terrenas
(160m)
Landmarks: Playa Calolima
(640m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
4
Standard Room
1 King bed or 2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
7
Superior Junior Suite
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
Guest Reviews(100)
4.1/5
Very Good
Verified Reviews- Cleanliness4.1
- Amenities4.1
- Location4.1
- Service4.1
Kassandra
February 25, 2024
The hotel overall was a mediocre experience. The room was beautiful and was always cleaned very well. The hotel itself was pretty clean and and had lots of variety to offer in terms of food, drinks, activities, and different restaurants. However with all those amazing things the most important thing to me is staff trea**ent and how I was being treated as a guest. The staff was not very nice at all and a lot of them had many attitudes that were not pleasant. A lot of the waiters kicked us out of different restaurants for variety of reasons that didn’t make any sense to us and we understood some of them but the way situations were handled were very unpleasant and rude. We also decided to leave the hotel and discover the outskirts of the hotel and we left the hotel for 8 hours just to come back and find out our hotel room was left open for 8 hours after the cleaning ladies went in. We had a lot of valuable stuff in there and were schocked on how the room was left open. After trying to speak with a manager multiple times they didn’t want to let us speak with them and we had to basically force our way and they didn’t offer any help or solutions. We also had some trouble with the people in the front gate where they saw our car leave the hotel multiple times and they were being very ignorant and unpleasant about us coming in and out of the resort. Sometimes they didn’t want to let us in and sometimes they did so it was a whole mess.
Brandon
February 21, 2024
Its a very nice place and the staff was great everywhere (front desk, bar, other restaurants and cleaning ladies) with the exception of the main buffet. Even with us tipping they did not want to get us water to drink or help in any way. the only other complaint was the water sports. They are sub contracted and they do NOT want to let you do anything especially the mini catamaran. the list of complaints 1. its too windy 2. its not windy enough 2. not today or tomorrow. It was very frustrating because it all boiled down to they did not want to work. Other than that this hotel was great. It was clean and with lots of good things to do. It was February so the pool was cold though. The Hotel activities booking desk also had great people and were priced really good.
I do recommend this place.
Theresa
February 1, 2024
The food options were not great at the restaurants.
Entertainment staff worked hard and did a good job for all the guests
Bartenders at the pool bar were great.
Chef at Boho were great
Carlos
January 22, 2024
The resort is absolutely stunning & kept very clean. Staff is wonderful, helpful & accommodating, especially Victor at reception and Zoraida at privileges. We loved all the options at the buffet & the beach restaurant. The drinks were awesome. The only negative was that we were originally in a junior suite but at the end of the resort, we asked to be switched to a closer room and although they did switch us much closed, the room was old and busted up. There was no furniture to unpack into. The full size mirror was missing and the bathroom had writing on the walls. The room looked like it was about to be renovated. We were told that was the only room available to us. The Greek restaurant left much to be desired. Tiny portions and poor service. Sadly our vacation was cut short due to our daughter being hospitalized at home. We would love to return once things at home go back to normal. Love the Bahia resorts!!
Denney
February 15, 2024
Super safe feeling family friendly place , staff were very accommodating and fun
Darwin
November 30, 2023
We were there for 3 nights and our entire stay was super unpleasant. Check-in was disorganized, rooms were outdated with mosquitos and roaches everywhere, electrical issues in room, poorly air conditioned rooms, hard and uncomfortable mattress. This is the worst customer service I have received from staff at any resort I've been to, and I’ve been to over 25. They are more concerned with chit chatting among themselves than helping customers. The bars would continuously run out of things (like seltzer water and brugal, which is Dominican rum!!). The food at the buffet was a 5/10, got the job done but not great, the food at the restaurants was expected to be better but was also a 5/10. Even getting a cup of coffee in the morning was a 10 minute wait for someone to actually look at you and bring it over, because even if you asked it would take 10 minutes. Overall, the biggest downfall this resort will have is with their staff, super unfriendly, inattentive and not customer service oriented. At the time of booking it was approx. $600 for the 3 nights and I guess you get what you pay for. My expectations were low already but those weren’t even met. I would not recommend anyone to stay here. My family was part of the ”VIP” rooms and their experience was also below par, they was super disappointed.
sonia
November 28, 2023
I liked the workers, service is excellent.
No internet in the room until the last day.
Showers in the bathroom needs a deep cleaning on the walls.
FOOD is great!
Thanks!
Andy
November 14, 2023
The poor service at the front desk and guest service representative. They are so rude and there is a lack of real customer service.
Jennifer T
November 9, 2023
Entertainment staff was excellent. Hotel rooms need updating (ac units, water systems - shower pressure & hot water). Overall we had a great time.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, extra beds can be added, but cots cannot be added.
Fees for extra beds are not included in the total price. For details, please contact the hotel.
Breakfast
TypeAmerican, Continental
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Show More
Health Protected
Clean
- 4.1/5
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Rooms are disinfected between stays
Property Description
- Opened: 2006
- Number of Rooms: 2801
Located in Las Terrenas, Bahia Principe Grand El Portillo - All Inclusive is connected to a shopping center, within a 10-minute drive of Beach Garden Plaza and La Iglesia Beach. This upscale property is 6.6 mi (10.6 km) from Playa Bonita and 2.5 mi (4 km) from Punta Popy Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and a complimentary water park. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with international cuisine at El Limon, one of the property's 7 restaurants. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 606 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and a complimentary water park. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with international cuisine at El Limon, one of the property's 7 restaurants. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 606 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Services & Amenities
Most Popular Amenities
Sunbathing Area
Outdoor Swimming Pool
Diving
Snorkeling
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Car Charging Facilities
Airport Pick-up ServiceAdditional charge
Airport Shuttle ServiceAdditional charge
Bar
Nightclub
Basketball Court
Tennis Court
Billiards Room
Table Tennis Room
Restaurant
Meeting RoomAdditional charge
Children's Pool
Children's Playground
Water ParkFree
Water Slide
Kids' Club
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Children's Playground
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
Show More