Enjoy Coquimbo

This hotel was an excellent choice for an American. The room was big and very clean. Some of the staff spoke English and were very helpful getting around and finding a taxi. There is no room service. The attached restaurant was not good for a non-Spanish speaker -- no printed menus just online. I could access the menu but there was no English version. Even though I have a pretty good Spanish vocabulary, I couldn't understand the food choices and no one was there to explain. But, there are lots of restaurants around that were more than sufficient.

The place is pretty much run down and would require some renovation, not worth the price you pay. Location is nice at the beach. The jacuzzy was out of service, one of the lights inside the indoor pool was lying on the floor with its cable connected. One of two elevators did not work, as it did not read the room key.

Not what we remembered! This hotel was top notch 5 years ago. The condition of the room was substandard, dirty old carpets, plugged up shower, dated and rundown furniture.

My Aunt, Uncle, my Mom, and I spent 2 nights at the Enjoy in Coquimbo. My mom and I shared a Suite on top (12th) floor and my aunt & uncle had a room on the 3rd floor. First of all this is certainly NOT a 5 Star hotel! It might be the best place in Coquimbo / La Serena and it may have once been a decent resort, but it missed on SO MANY fronts that I don't know where to start!!! - The furniture (specially in the lobby and by the outdoor pool) is really worn out and needs replacing. The whole outdoor pool area needs a giant makeover! - We came back from dinner to find a huge line of cars of ****** goers stretching down the street trying to get into the parking lot (that was full). After waiting for a while, someone in my party got out and went to ask how we (as hotel guests) were supposed to park our cars. We were instructed to go into thru the exit driveway and then turn the car in an impossible way to get in front of the waiting cars and thru the garage entrance (needless to say, despite being an excellent driver, I ended up scratching the rental car on a pole as I maneuvered the SUV into the garage). - The service was REALLY awful! We asked the front desk to please call a taxi for us (me and my 83 year-old mom) and they handed us a piece of paper with the taxi company's phone number! - I fell asleep on Friday night around 11pm only to be awoken at 11:30 by a full-on OUTDOOR disco party directly across the street from the hotel. It was so loud that it made the windows shake and it went on until 5am! Luckily, it was quiet the following night or I would have lost my mind! - The ****** is really NOT worth it and crowd is super low-budget! - The little store was always closed, the place where you eat breakfast is a million miles away, the windows are all dirty, I could go on and on ... Don't stay here!

Never stay here!!! Room smells to fungus and dampness, bathtub corroded, tiles, bathtub and sink are and filled with grime- clearly anti calc has never been used, pillars holding glass exterior corroded, the disco bellow plays loud music even on weekdays, so prepare yourself to be up until 2 am and make sure you like boring types of tecno. Breakfast: if some fruit, bread roles, watery coffee and strawberry jam are enough for you - you will find it ok. Oh, they also have over sugary donuts. Make sure to have earplugs for breakfast too. Do not rely on their taxi service-it could take 30 or longer to get one. Who decided this hotel was 5 stars? No idea, but I can’t imagine it deserves more than 1, if any at all. Unless of course size alone is star providing, in which case lots of stars for size, and none for the rest. The staff we met were genuinely nice and one can feel sorry for them. The manager was not available because she only shows up at 10:30, and does not answer the phone before then.. in case of emergency she can be reached by email 😐

Absolutely LOVED this hotel and area. The view and amenities were perfect. No complaints and will be back.

the dirty carpet, bad smell in the room, dirty, simple breakfast buffet

This hotel is rundown. The room was not very clean and the staff only some what helpful. Internet very poor had to cancel zoom meetings.