Don't want to give a point! Arrived at 2:30 in the morning and arrived at the hotel. There was no one at the front desk. After calling for a long time, a beautiful lady with the surname Zuo was sleepy and blamed us. Why are you here so late? Sorry, I shouldn’t disturb you so late, but we are long Driving is also very tiring. After checking in, there was no hot water in the room. I called the front desk. The attitude was bad and asked us to debug by ourselves. We asked to change the room and asked us to go down and get the room card. Fortunately, Ctrip mediation, the room service department came with a very good attitude. Beauty, help us change a room.
The hotel's hygiene is worrying, and I almost stayed up all night! As shown in the picture, one is a quilt, one is a bathrobe, and the other is the bathroom drain is blocked, brushing water splashed all over. The room still smells of musty!
The alpine climate is cold at night, and the hotel is an electric water heater. Maybe it’s too old. There was no hot water in less than three minutes after I entered it. I got goose bumps all over my body and almost caught a cold! What about 24-hour hot water? Is it built according to the four-star standard?
In addition, the general standard upgraded the luxury order, I asked to swipe the card, and the front desk told me that only WeChat transfer was possible, and the payment method was actually transferred to the private WeChat QR code!
Finally, as a diamond member of Ctrip, I gave a hotel such a bad review for the first time, but I want to commend Ctrip's customer service for handling problems in a timely manner, and Ctrip is still trustworthy!
Original TextTranslation provided by Google