Missed the mark I booked Basin Harbor because it was reviewed well in a Forbes article on luxury pet friendly resorts. Well, if you do not expect perfection after paying almost $1k a night, carry on. If like me, you look for good quality accommodation, attentiveness, and consideration, here are reasons why I rate my stay at Basin Harbor just past average at 3 stars: What I love 1. The pet friendliness - patio and outdoor dining options meant my beloved pooch doesn’t need to be left alone. Water for the dog was served together with our tea and coffee at breakfast. There are so many doggy guests that you don’t feel out of place. 2. Dining options - good quality and variety at great price points. 3. Activities and Estate - very lovely grounds for walking around and where possible, dogs welcomed. We enjoyed the cruise we took around the lake and the many walks, including on trails, on the property. What disappointed me 1. False advertising?? - I booked the Pawish package and the webpage says it comes with a bunch of trinkets including collar, leash, travel bowls, a charm, and amenities. At check-in, I was handed a small box containing 2 doggy biscuits, a poop bag and a piece of printed pet rules. There was nothing else in the cottage for my dog. The next day, I called Front Desk and described what I received, and the response from Greg was “That’s it!” Nothing riles me up like false advertising does so I emailed the concierge who handled my reservation and was told it was a misunderstanding. Someone came by to drop off the leash, collar, dog bowl and another little box with 4 doggy biscuits, another poop bag and 2 pieces of badly cut paper printed with the pet rules. No sign of the charm. Never mind. We don’t need another souvenir…but I wished the items were at least nicely presented in a bag or something and made to feel special. 2. Stench in the cottage - we were placed in an extremely rustic, dark and dingy cottage that had a bad stench in both toilets. We arrived in the evening and were too tired to do anything. The next morning, when asked by Front Desk how our stay was going, I mentioned the smell and the person made a face but did not offer to look into it. So I emailed Concierge who sent someone to look into it. The person came, acknowledged the bad smell, sprayed disinfectant, and told me to call again if this doesn’t solve the issue. Of course it didn’t solve the issue. Once the smell of disinfectant dissipated, the smell was bad and I informed the concierge. Nothing was done and by the 2nd morning, I couldn’t take it anymore. I escalated the matter to the resort’s 5th Generation Host who finally offered to move us to a different cottage. This other cottage is brighter, more spacious, better located, does not have a stench, and I’m told is in a different rate category. So beware that paying close to $1k a night doesn’t guarantee a great cottage. 3. Disappointing dog beach - off a rocky patch at an incline, some dogs proba