Unahotels Vittoria Firenze Reviews

Nice hotel, for one time experience. Rooms are super small but in interesting design, like on a plane. Breakfast was nice, but dishes were not really clean.

A characteristic hotel in the city, very clean, with unique windows that overlook the bar in the yard. There is a river, a large supermarket not far away, and a Japanese restaurant, so there are Japanese guests.

The room is clean and tidy, the location is convenient, the service is very good, the bartender is very patient, he often comes to refill the wine and ask if there is any other needs, and ask the guests if they need to add anything when they rest at the point. The experience is very good

All good, one night will be better all thanks

It was good.

The hotel is beautiful, i love the architectural design modern meets vintage fused together to form a beautiful structure. I love how each room door tells a story with a piece of skillfully artistic painting of somone is history. Also, the designs of the bar area and the meshed tiles used all over the interior of the building. The only thing is, the shower needs a whole lot of scrubing with bleach and powered soap to get out all the build up scum thats obviously been ignored for a long time now, its brown. The hotel is a little walk from everything but, there are little shops and restaurant along the road and it was very easy to get taxi from the hotel airport unlike other hotels. Overall, its a very comfortable stay and the room is really nice with all the lights integrated into one touch panel sitting on the bedside table which, is so adorable because the accent wall is magenta and has little fairy lights integrated into each square making it a very beautiful sights when all the other lights are off. It's a beautiful room. The drink cocktail mix from the bar was very nice because I just ordered and they made up a wonderful mixture that I didnt want to finish. Over all 4****

Delicious Breakfast, Olga, Marino, Silvana excellent team to make you stay as five stars we are happy to choose this wonderful hotel

Our stay in Florence was quite nice and the property was very accommodating. While it states it was located near the city centre, it was not. It was 20 minutes to 30 minutes to walk to the Duomo and other sites. Cabs were expensive and the buses were confusing. The hotel itself was quiet and comfortable in a somewhat hip part of town.

If you want elegance, glamour, beauty, and stunning, this is the property to stay with. The General Manager at the main hotel, UNA Hotels, was remarkable to deal with. We arrived from Rome, and were offered water and a lovely coffee while we sat outside in the patio area. We were then transported to the apartments, part of the hotel, in the centre of it all. Glorious, clean, and reminded me of being a movie star.

No coffee maker in room. Tv had no access to English channel. Toilet paper was missing. Very dark walls.

Great hotel. Breakfast was excellent. Location not too far from train station. Staff friendly. Only con is the rooms are a bit tiny.

This could be such a good hotel if only they maintained and upgraded it. Everything is very dated, tattered and it needs major upgrade work. Our initial room was terrible with broken taps and handrail, dirty carpet and peeling paint on ceilings. We complained but the initial response from the man at reception was all excuses, and no other rooms available. A more assertive complaint at the counter then resulted in them finding another room. Surprise!! Other staff then attempted make up for the initial issues but averall, a very poor experience for a hotel charging €300 a night.

We weren't sure what we were going to get because the property photos seemed inconsistent. Checked in and the property/lobby seemed nice; front desk staff was friendly. Made it up to the room and the story begins to change. Immediately we are greeted by faded carpets and an extremely dark room. Felt straight out of the 1980s. All of the bathroom fixtures were black, floor was tile but had some tiles missing that was just filled in with mortar. There was only a deep tub that was about 3 feet tall with no easy way to get in and out of with no shower curtain. There was a shower head sticking out of the wall that sprayed everywhere, so when you were done you had to step out of an extremely deep tub on to a wet surface, I slipped and fell the first time. On to the bedroom, it was a strange layout, but actually was a descent size room for a European hotel. Bed was very low to the ground. I'd give the mattress a 3/5 for comfort. All in all, my opinion given the state of the room is this is more like a 2.5 star hotel. I was upset of the condition given advertising as 4 star and the price we paid.

Unique was UNARoma. UNAFirenze was unacceptable as a UNA HOTEL Group property. This place was completely disgusting! Carpets in the room were nasty, the shower ceiling was peeling, everything was BLACK. Now I understand what they were trying to hide. This hotel should be completely renovated to be modern like UNA brand. Completely disappointed to say the least.