Mercure Chateau de Fontainebleau Demeures de Campagne

The best out of all…still over priced

The hotel is well situated in the center of the city. Large car park. Confortable and quiet rooms. facilities for meetings are well equiped : meeting rooms and places to work quietly in the lobby. The minus point but I recognise subjective is the variety of food : main dishes are a large variation of beef carot. The quality of the food is very good but once is ok, twice can be accepted but every day is too much.

Hotel is very nice and in a good area of town. Upon arrival we were greeted and helped by a nice staff member who arranged a taxi for us. This was the only positive experience with the staff. Later, we inquired about dinner and the staff told us they were fully booked and suggested we try Uber eats instead of helping us to find a suitable option in town. We asked if we could sit at the bar for a drink, but were denied due to them being fully booked. Luckily, we found a dining option on our own. Later, the music continued shaking our room into the early hours of the morning. A terribly unpleasant experience at a hotel that otherwise seemed quite nice. A bit more customer service would have gone a long way. We will be writing to the management with a formal complaint.

We stayed here for two nights, as we wanted to have plenty of time to visit the Chateau de Fontainebleau, which is about a ten minute walk straight down the road. There is a car park on site, although when we arrived it was a Sunday afternoon and the hotel was very busy, we did manage to find one small parking space in the end. There is garage parking if the car park is full, for a small fee. We drove past the hotel the first time, as it is also called Demeures de Campagne, which was a bit confusing as we thought it was the wrong hotel. Reception staff were very welcoming and helpful, which was good after our long drive. The room on the third floor was spacious and modern, although the bathroom had an over-bath shower (slippy bath) and was a bit dated. There are tea and coffee-making facilities (not all French hotels have these) with decent large china mugs, much appreciated after so many hotels provide paper cups. We usually bring our own teabags, as French hotels often only provide herbal/mint or lemon teabags. The room was a bit hot, despite the aircon. There is an attractive garden to sit outside and have a drink. We didn't use the pool or other leisure facilities, but there seemed to be plenty to do. We sat outside for dinner the first night, and inside the second night as storms were expected. We found the food better than some reviews indicate. I enjoyed two entrees and dessert as I often find main courses too filling. The pretty vintage crockery - mostly different and attractive designs - was a nice touch. We didn't have the breakfast as the area near the Chateau has several cafes. Fontainebleau was heaving and extremely busy when we arrived on the Sunday, so it was good to have somewhere to park. Monday was much quieter (note the Chateau is closed Tuesdays).

This is the biggest disappointment This is how I have received the food , room service without cover the bottle already open . I don’t understand and they said that it is their way to do room service. I’m soooo disappointed is not worthy for the money that we are spending here . This is our toilet dirty with some marks

Despite a charming welcome we expected more from this somewhat run down hotel. A good location and comfy beds. Poor air con, winter duvets, weak over bath shower with no hand holds and slippery surface. Eccentric (at best) room furnishing.

This is clearly a business hotel or at least for those with business at Insead. It is situated in the leafy outskirts of Fontainebleau and is quiet. The outlook, front and back, is peaceful and there is a carpark. The lobby is modern and set up for those working at a computer. There is no check-in desk that adds to the informality and a small restaurant is present. There is also outside seating where we saw people working in the sun. It was a good 1st impression. Our room was also modern and comfortable but typical of this type of business hotel. You would not wish to spend a long time in it relaxing or working. The decor was minimalistic and not at all inspiring. The staff are helpful particularly with instructions of where to go in the area. It is a short and safe walk to the centre of town (about 15 minutes). This is a hotel that fulfils a purpose successfully but is not really orientated for tourist visiting the area although it is perfectly fine for a stopover on a journey.