HOTEL MYSTAYS Fuji Onsen Resort

HOTEL MYSTAYS Fuji Onsen Resort Reviews

HOTEL MYSTAYS Fuji Onsen Resort

2654 Arakura, Fujiyoshida City, Yamanashi Prefecture, 403-0011, JapanView Hotel Details
HOTEL MYSTAYS Fuji Onsen Resort
HOTEL MYSTAYS Fuji Onsen ResortHOTEL MYSTAYS Fuji Onsen ResortHOTEL MYSTAYS Fuji Onsen Resort
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Guest Reviews of HOTEL MYSTAYS Fuji Onsen Resort

8.9/10
Very Good
822 review
Verified reviews
Location8.9
Amenities8.7
Service8.8
Cleanliness9.0
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All reviews(822)
Positive reviews(787)
Reviews with photos/video(338)
Loved the view(123)
Relaxing hot springs(118)
Convenient parking(41)
Convenient for shopping(34)
Delicious buffet(19)
Close to train station(19)
Tasty dinner(18)
Highly recommended(7)
Negative reviews(35)
Anonymous User
Comfort Twin Mt.Fuji View Upper Floor
Stayed in Apr 2025
Couples
12 review
10.0/10
Outstanding
Posted on May 16, 2025
Absolutely loved my stay at HOTEL MYSTAYS Fuji Onsen Resort! The location is super convenient—just a short walk from Fuji-Q Highland and easy access to buses and trains. The highlight was definitely the stunning view of Mount Fuji from both the room and the onsen—truly unforgettable. The facilities were clean and modern, and the overall atmosphere was peaceful and relaxing. Highly recommend for anyone visiting the Fuji area!
Response from Property: Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort. We appreciate you taking the time to write to us.We hope you had a comfortable stay.We are also pleased that you enjoyed the view of Mt. Fuji from our hotel.Furthermore, we are honored to hear your praise for the location of our hotel.We will continue to work hard every day to provide services that satisfy our customers.Please use our hotel again when you are in the area.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS Fuji Onsen Resort
Zac LV
Standard Twin Mt.Fuji View Upper Floor
Stayed in Apr 2025
Couples
28 review
10.0/10
Outstanding
Posted on May 7, 2025
2nd time staying here. The onsen facilities were top notch, the rooms were spacious with breathtaking views of Mt Fuji. Highly recommend this place!
Response from Property: Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort. We appreciate you taking the time to write to us.We hope you had a comfortable stay.We are honored to receive so many kind words.We are delighted that you have stayed with us again and that you have rated us highly.We hope that you will be able to enjoy the wonderful views of Mount Fuji in each of the four seasons.We are also glad to hear that you enjoyed our hot springs. We hope that we were able to relieve your fatigue even if only a little.We would be very happy if we were able to relieve your fatigue even a little.We will continue to work hard every day to provide you with service that will satisfy you.Please use our hotel again when you are in the area.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS Fuji Onsen Resort
EJ Joel
Standard Double Room with Mt.Fuji View
Stayed in Mar 2025
Couples
4 review
10.0/10
Outstanding
Posted on May 2, 2025
Love this hotel! Mt Fuji view is totally worth it for that sunrise moment! Also, with the onsen is just perfect! Nearby Hotel is Fuji Q highland station (6 mins walk) so it is convenient to explore around. Just check google map for the next upcoming train and you’ll be able to plan your schedule. Highly recommended even if you didnt rent a car here.
Response from Property: Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort. We appreciate you taking the time to write to us.We are very honoured to hear that you love our hotel.We are also happy to hear that the weather was favourable on the day of your stay and that you were able to see Mt Fuji.We hope that the location of the hotel was also useful for sightseeing in the area.We will continue to work hard every day to provide you with service that will satisfy you.Please use our hotel again when you are in the area.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS Fuji Onsen Resort
Guest User
Family Triple Mt.Fuji View Upper Floor
Stayed in Feb 2025
Family
8 review
9.5/10
Amazing
Posted on Apr 4, 2025
The hotel located close to the train station. However, the outdoor onsen was broken down during my stay which affected my experience. Buffet breakfast and dinner were both satisfactory.
Response from Property: Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort. We appreciate you taking the time to write to us.We hope you had a comfortable stay.We are honored to receive so many kind words.We are very sorry for any inconvenience caused due to the hot spring being out of order during your stay.Thank you very much for your understanding.We are very happy to hear that you were satisfied with our meals.We will continue to work hard every day to provide you with service that will satisfy you.Please use our hotel again when you are in the area.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS Fuji Onsen Resort
yuanne yeap
Standard Double Room with Mt.Fuji View
Stayed in Feb 2025
Couples
2 review
10.0/10
Outstanding
Posted on Apr 6, 2025
Very nice view from room. Breathtaking Mount Fuji view! Will definitely stay again when my next visit to Mount Fuji!
Response from Property: Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort. We appreciate you taking the time to write to us.We hope you had a comfortable stay.We are honored to receive so many kind words.We are delighted to hear that the weather was favourable and that you were able to see the magnificent Mt Fuji from your room.We are honoured to hear that you would like to stay with us again.We will do our best to provide you with more personalised service.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS Fuji Onsen Resort
Anonymous User
Family Fourth Mt.Fuji View Upper Floor
Stayed in Feb 2025
Travel with friends
2 review
10.0/10
Outstanding
Posted on Apr 1, 2025
Hotel Mystays Fuji Onsen Resort offers a fantastic blend of comfort, convenience, and breathtaking scenery. The highlight is undoubtedly the stunning view of Mount Fuji, visible from many rooms and the open-air onsen, making for an unforgettable experience. The onsen itself is a must-try, with soothing natural hot spring waters perfect for unwinding after a day of sightseeing. The hotel maintains a clean and modern ambiance, with well-appointed rooms that, while not overly spacious, are designed for comfort and functionality. Service is efficient and polite, with staff always ready to assist despite some language barriers. The breakfast buffet offers a decent variety of Japanese and Western options, fueling guests for a day of adventure. The hotel’s location is ideal for exploring Fuji-Q Highland and nearby attractions, with shuttle services and easy access to public transport. Overall, it’s a great choice for travelers looking for a relaxing stay with unbeatable views of Japan’s most iconic mountain.
Response from Property: Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort. We appreciate you taking the time to write to us.It is a great pleasure for us to read your wonderful feedback about your stay at our hotel.We are glad to hear that the hot spring baths have helped you to recover from your fatigue.Thank you also for your warm words about our staff's service.We hope that we have helped to make your trip even better.We are very happy to hear that you were satisfied with the location of our hotel.We will continue to work hard every day to provide you with service that will satisfy you.Please use our hotel again when you are in the area.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS Fuji Onsen Resort
Guest User
Run Of House
Stayed in Feb 2025
Solo travellers
4 review
10.0/10
Outstanding
Posted on Apr 1, 2025
I loved this hotel. The location was perfect, you could see Mt Fuji from the window! It is close to the train station and also to the most popular spots for photos. There is also a good barbecue place and Lawson across the road. Onsen was amazing and deserves a separate rating. One onsen is outdoors under the stars and other inside onsen. It is clean and has everything you might need. The bed was comfy and the bathroom was clean. Also loved the breakfast and different choices it offered. Now writing a review it reminds me how happy I was those days and it fills my heart with joy!
Response from Property: Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort. We appreciate you taking the time to write to us.We are honored to receive so many kind words.We are very happy to hear that you were able to see Mt.We hope that when you come back again, you will be able to see Mt. Fuji in all its seasonal colors.We are glad to hear that you were able to enjoy both the outdoor and indoor hot spring baths.We will continue to strive for a clean and comfortable hotel for our guests.We are honored that your stay at our hotel was a memorable one for you.Please use our hotel again when you are in the area.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS Fuji Onsen Resort
John.Ho
Standard Double Room
Stayed in Feb 2025
Family
7 review
10.0/10
Outstanding
Posted on Mar 26, 2025
Good location, mins away from the train station, supermarket, and the themed park. Decent room with large window. Great customer service. The view from the hot spring is mesmerizing. Highly recommended for families. We’ll be back!
Response from Property: Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort. We appreciate you taking the time to write to us.We are honored to receive so many kind words.We are delighted to hear that our location helped to make your trip a pleasant one.We are happy to hear that you were also satisfied with the view from the spa.We are also very honoured to receive your compliments on our staff's service.We will continue to work hard every day to provide you with service that will satisfy you.Please use our hotel again when you are in the area.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS Fuji Onsen Resort
ConMN
Standard Twin Room 1F
Stayed in Jan 2025
Couples
3 review
10.0/10
Outstanding
Posted on Mar 12, 2025
thoroughly enjoyed our stay at Hotel Mystays Fuji Onsen Resort, it’s about 10-13min walk to Fujikyu Highland and nearish our car rental place. As the hotel name suggests, there is an onsen on the highest level of the hotel, where it’s split into closed-air (indoor) and outdoor. Quite small but still pretty relaxing. Room is reasonably spaced too. you can perhaps skip the breakfast, we topped up (at the front desk) for one day of breakfast but the selection isn’t great.
Response from Property: Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort. We appreciate you taking the time to write to us.We are glad you enjoyed the spa.However, we are very sorry that we could not provide you with a satisfactory breakfast service.We will take your feedback into consideration and strive to improve our service.Please use our hotel again when you are in the area.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS Fuji Onsen Resort
Eric _S
Standard Double Room with Mt.Fuji View
Stayed in Jan 2025
Couples
11 review
7.5/10
Posted on Mar 22, 2025
Good breakfast, nice view to My Fuji. High floor view is recommended. Location for self drive is recommended
Response from Property: Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort. We appreciate you taking the time to write to us.We are very pleased to read that the hotel is ideal for sightseeing in the surrounding area.We hope that you will be able to see Mt Fuji in each of the four seasons.We will continue to work hard every day to provide you with service that will satisfy you.Please use our hotel again when you are in the area.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS Fuji Onsen Resort
Veyyve
Standard Double Room with Mt.Fuji View
Stayed in Mar 2025
Family
1 review
10.0/10
Outstanding
Posted on May 27, 2025
Nice hotel to stay with family with kid n elderly
Anonymous User
Family Triple Room with Mt.Fuji View
Stayed in Nov 2024
Travel with friends
9 review
10.0/10
Outstanding
Posted on Dec 25, 2024
The hotel was easy to find as we self drive to Mount Fuji. There also free parking at the hotel. The onsen was good as there outdoor and indoor for us to choose at.
Response from Property: Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort. We appreciate you taking the time to write to us.We hope you had a comfortable stay.We are honored to receive many words of praise.In the future, we will continue to work hard every day to provide even more satisfying services.Please use our hotel again when you are in the area.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS Fuji Onsen Resort
Phaksarunyaa
Family Quadruple Room with Mt.Fuji View
Stayed in Jan 2025
Family
6 review
10.0/10
Outstanding
Posted on Apr 13, 2025
Big room. Good facilities. Nice view from room. I love Onsen.
Response from Property: Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort. We appreciate you taking the time to write to us.We are honored to receive so many kind words.We are very pleased to receive compliments on everything from the facilities in your room to the hot springs.We are also glad to hear that you were able to enjoy a wonderful view of Mount Fuji from your room on the day of your stay.We will continue to work hard every day to provide you with service that will satisfy you.Please use our hotel again when you are in the area.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS Fuji Onsen Resort
Non
Standard Twin Room With Mt.Fuji View
Stayed in Nov 2024
Family
15 review
10.0/10
Outstanding
Posted on Jan 15, 2025
we stayed there just only 1 night. Everything was great. We could also see Fuji san from our room.
Response from Property: Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort. We appreciate you taking the time to write to us.We hope you enjoyed your stay with us.We are glad to hear that you enjoyed the view of Mt. Fuji from our hotel.We will continue to work hard every day to provide services that satisfy everyone.Please use our hotel again when you are in the area.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS Fuji Onsen Resort
Guest User
Standard Twin Mt.Fuji View Upper Floor
Stayed in Nov 2024
Couples
7 review
10.0/10
Outstanding
Posted on Dec 7, 2024
It was one of the best views I ever had from a hotel room. Cleanliness was superb and good sound insulation. Located near the theme park and had free carpark for guests.
Response from Property: Thank you very much for staying at HOTEL MYSTAYS Fuji Onsen ResortWe would also like to thank you again for taking the time out of your busy schedule to give us your feedback. Thank you for appreciating our hotel facilities, cleaning and cleanliness.We sincerely hope that we will be able to welcome you again with the magnificent Mt Fuji. HOTEL MYSTAYS Fuji Onsen Resort