Guest User
September 17, 2022
I checked in around 8pm. After checking in, the front desk said that the power would be cut off if no one was in the room. Longtian Town is so hot today at 35 degrees. Before checking in, I asked the front desk if the room had been cleaned, and the front desk said it had been cleaned. Let me talk about hygiene first: Most of the wallpaper is peeling off. After I put my luggage, I went to the bathroom and saw a cockroach crawling on the bathroom wall. There was water in the ashtray on the bedside table, and there was a wet sheet. toilet paper. Then I went to the front desk and asked the guy at the front desk what to do? The guy at the front desk said he would help me clean up at noon the next day. I asked if I could change the room? The little brother said that there are no rooms, but I saw that there are rooms available on Qunar.com. May I ask if there were cockroaches at that time, what is the use of cleaning the next day? I asked my brother, do you have cockroach medicine? The little brother said he didn't buy it when he ran out. Then I went out and bought myself a bottle of cockroach spray. After dinner, I went back to the room and wiped the bedside table with tissue paper. After wiping, the paper was black. When I was about to hang clothes, I wiped the inside of the closet. It was also dirty. I took a photo with the flashlight of my mobile phone. There was a spider web inside the closet. The lower part of the closet was full of dust and there was a piece of glass. One of the pillowcases had a dirty piece. Let's talk about the hotel facilities: the electric water heater is used in the shower room. After washing hands with hot water, the light turns red, and it takes a long time to turn green. I dare not bathe with the water on all the time, for fear that there will be no hot water halfway through the bath. Let's talk about the service: It can be seen from the previous writing that it is very poor. After I checked out the next day, I went to Qunar to report these situations. Then I received a call from the hotel, saying that the hotel has been open for three years, do I need to complain to them about the cockroaches and the power outage when I go out? The attitude was quite bad, so I hung up; then added me on WeChat to harass me. Could it be that the hotel service is poor and the sanitation is poor, I can't report it to Qunar.com. Only one section of the video can be uploaded, and the bottom of the wardrobe cannot be uploaded.
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