Anonymous User
February 15, 2024
I specially selected a hotel that was newly opened in 23 years, but it was extremely unsatisfactory in every aspect. (Stay 3 nights in total)
1. Hygiene: The shower room was not cleaned for 2 days (maybe longer). (Even after I reported it to the front desk the next day, it still wasn't cleaned.) And I told the hotel to clean it immediately at 9:30 in the morning because I had to go back to rest at noon. However, when I returned to the hotel at 12:30 and went out again at 13:00, it still wasn't cleaned.
2. Sound insulation: poor. I thought it faced a small road, but I didn't expect that the window glass in the room was too thin and had no sound insulation effect.
3. Service: Situations such as giving the wrong room card and forgetting requested items frequently occur. According to the front desk, it is true that it is the busy Spring Festival period, but everyone has paid several times the price to stay. How considerate should we be?
4. Location: In a very narrow alley, many taxis and online taxis are unwilling to drive to the door. People with a lot of luggage should be careful.
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