Hiranoya Reviews

1. The water-saving design of the bathroom is very environmentally friendly, recycling hand washing water for flushing the toilet. 2. Experience the traditional Japanese lifestyle and sleep on the floor. 3. Soak in the hot spring in the semi-open-air hot spring pool and steam sauna.

It was good for the price. I rated the location a 3, but if I had a car I would have rated it a 4. The bath was good, but the outdoor shower pressure felt weak. The sauna was great! It was big and clean. It's great for sauna lovers. The only meal we had was breakfast, but it was good. I'd like to stay here again.

Poor arrangements when checking out You may have written the name in the wrong kanji or entered the number of guests incorrectly. I was told that incorrect information was correct. I felt really bad at the very end.

Don't stay here, this is a black shop that charges people randomly!!! Our breakfast fee was charged twice!!! It was originally 4400 yen for two people for two days. When we checked in, the female front desk told us that we had to pay first before we could have breakfast, so we had already paid for breakfast when we checked in. As a result, when we checked out, the front desk said that we didn't pay and asked us for 4400 yen again. There is no surveillance and it cannot be retrieved; and when we paid for breakfast when we checked in, the female front desk did not give us a receipt. Everyone at the front desk can't speak a few words in English, and the female front desk who charged randomly can't even speak a word. She used translation software throughout the whole process and confused us! I seriously suspect that this person put the 4400 yen we paid when we checked in into his own pocket and deliberately didn't give us a receipt! ! ! We booked a room on Ctrip, because there was only a room without breakfast, so we ordered breakfast when we checked in. Don't go there unless you want to be cheated! And the breakfast is terrible! Small quantity and poor quality ingredients! The hotel has not changed since its renovation in 1992, so all the facilities are very old! We had no choice but to pay for breakfast again. The front desk staff also worked together, so we had to pay for breakfast again! We were cheated!

There were various baths and the views were great.

The hotel is older🥲

The hotel offers a free shuttle from the nearby Mikawa-Miya train station up until 4pm, but because I arrived ay 6pm, I walked it. It's half an hour and a little uphill, but I enjoyed it - the view and town are very nice to look at. The staff at the hotel were extremely helpful and fully fluent in English. Check-in was super smooth (I had pre-booked), I just gave them my passport and that was it. I received a map of the building and the concierge circled all the important spots on the map (my room, dining room, breakfast room, where to find the baths). I was given dinner in a private room, fully accommodated to my dietary preference (vegetarian). It was so beautiful, so many individual dishes to try from. The broth was so tasty and I got to try so many traditional Japanese dishes for the first time. It was also a lot of food! I saw another comment stating only udon and ramen are available but that was by no means the case. The day I arrived, the cave bath was reserved for women and the open air bath and grand public bath for men. So after dinner, I had a bath in the cave bath. I felt a bit shy as I'd never bathed naked in front of strangers, but it was very quiet and empty, which made me feel more relaxed. The next morning the baths were switched so I tried the open air and grand baths and especially the open air bath was so beautiful. Breakfast was buffet style, with lots of types of eggs to choose from, tea coffee, juices, bread, and lots of vegetables and meats. The view from the breakfast room was also lovely across Mikawa Bay. The room was beautiful, I slept on a Futon but had western beds available too. They also provided a tea service to have tea in the room, and the Japanese style was enchanting, as well as a yukata with sash and tabi socks. When I checked out, I was given a free ride back to Mikawa-Miya Station. It was a wonderful experience and the staff was extremely kind and helpful when I spoke to them.

Sliced ​​onions are spicy. Toilet towels are necessary. I want to know about wasabi leaves. Libraries and records are very good.

There were disposable chopsticks left on the rails of the window glass after they had been used. The glass hadn't been wiped down, as there were lots of handprints on it. The facilities were already showing signs of aging, but they hadn't even been cleaned. It's disappointing. And the price was even more disappointing.

I was planning to bring my 1-year-old child with me, but when I contacted the hotel, they informed me that 1-year-old children are not allowed to bathe in the hot springs if they normally wear diapers. Thank you for your understanding. Please refrain from bringing baby bathtubs into the public bath or using the washing area. We apologize for the inconvenience, but we ask that infants and young children use the bathroom in their guest room. However, please note that the bath in the guest room is not a hot spring. Also, regarding non-smoking rooms, our hotel does not have any non-smoking rooms. We will inform you about deodorization. We kindly ask for your understanding as it is difficult to provide complete deodorization. ” was the reply. Smoking in all rooms is rare these days, and babies are not allowed to use the washing area in the public bath. I felt it was a very cold accommodation so I canceled. People with babies should be careful.

I checked in as an adult with large luggage, a stroller, and children, but it was difficult to get to the room. I would be grateful if you could help me. When I made the reservation, it said there would be 5 mattresses, but there were only 4.

It was my first time staying here, but I was very happy to be upgraded to a larger room! There were many thoughtful services, and I would like important guests to stay here as well. I would like to stay here again.

The employees were very kind

Both dinner and breakfast were buffets, but I didn't think it was a unique dish. On top of that, the buffet venue was cold, so I ate slowly in a yukata and pulled it out early without breaking.