Jen Penang Georgetown by Shangri-La Reviews

Response from Property: Thank you for choosing to stay with us at JEN Penang Georgetown by Shangri-La and for sharing your review. We are thrilled to hear that you enjoyed our clean room, as well as the convenience of our location in Georgetown. Please allow us to reassure you that we follow strict procedures to ensure every room is meticulously cleaned and maintained to the highest standards before welcoming each guest. Ensuring our guests' comfort is our top priority and we are constantly striving to improve our services & facilities. Should you encounter any concerns during your stay, our dedicated team is always available to assist and make adjustments to ensure your comfort. We encourage you to reach out to us directly while on-site so we can resolve any issues promptly. Thank you again for your feedback. We hope to have the pleasure of welcoming you back to experience the exceptional stay we are known for.

Response from Property: Thank you for choosing to stay with us at JEN Penang Georgetown by Shangri-La and for taking the time to share your review. We are thrilled to hear that you enjoyed the convenience of our location in Georgetown. Penang is such a vibrant destination, and we’re thrilled that our location added value to your trip to explore the hidden gems this wonderful city has to offer. We look forward to welcoming you back in the future for another relaxing and enjoyable stay. Once again, thank you for your kind review.

Response from Property: Thank you for choosing to stay with us at JEN Penang Georgetown by Shangri-La and for taking the time to share your thoughtful review. We are delighted to hear that you enjoyed your experience with us and we truly appreciate your kind words about our service and hospitality. We always aim to offer an exceptional guest experience, and we are happy to know that our efforts made a positive impression on your stay. Your feedback encourages our team to continue providing the high standard of service we aim for. Georgetown is such a vibrant destination, and we’re thrilled that our location added value to your trip. We hope you had a chance to explore more of the hidden gems this wonderful city has to offer. When you’re ready for your next visit, we’ll be here to welcome you back and ensure that your stay is even better than the last. Thank you again for your kind words. We can’t wait to have the pleasure of hosting you again soon.

Response from Property: Thank you for choosing to stay with us at JEN Penang Georgetown by Shangri-La and for taking the time to share your thoughtful review. We are delighted to hear that you enjoyed your experience with us and we truly appreciate your kind words about our service and hospitality. It is always a pleasure to know that our efforts to create a welcoming and enjoyable environment have made your stay memorable. Your feedback encourages our team to continue providing the high standard of service we aim for. At JEN, we are dedicated to ensuring each guest feels comfortable and well cared for, whether you are here to explore the rich culture of Georgetown or simply relax. We are thrilled that you enjoyed your time in our vibrant city, and we hope to welcome you back soon for another memorable stay. Once again, thank you for your kind review.

Response from Property: Thank you for choosing to stay with us at JEN Penang Georgetown by Shangri-La and for taking the time to share your review. We are delighted to hear that you enjoyed your experience with us and your feedback encourages us to continue providing top-notch service. We hope to welcome you back for another visit soon! Whether you're here to explore the vibrant streets of Georgetown or simply unwind in comfort, we look forward to making your next stay just as delightful.