Himalayas Basongcuo Resort Hotel

Himalayas Basongcuo Resort Hotel Reviews

Himalayas Basongcuo Resort Hotel

Basongcuo Scenic Area, Gongbo'gyamda, Tibet, 860200, ChinaView Hotel Details
Himalayas Basongcuo Resort Hotel
Himalayas Basongcuo Resort HotelHimalayas Basongcuo Resort HotelHimalayas Basongcuo Resort Hotel
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Himalayas Basongcuo Resort Hotel Guest Reviews

4.1/5
646 review
Verified reviews
Location4.4
Amenities3.9
Service4.1
Cleanliness4.1
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All reviews(646)
Positive reviews(589)
Reviews with photos/video(231)
Classy environment(90)
Convenient location(72)
Secluded lake view(55)
Close to scenic area(21)
Friendly front desk staff(19)
Convenient parking(14)
Too many mosquitoes(13)
Has rooms for families(6)
Negative reviews(57)
Guest User
Deluxe Lake-view Standard Room
Stayed in Jun 2024
Couples
9 review
3.7/5
Posted on Jul 2, 2024
nice view to the lake
Response from Property: Thank you for recognising the location of our hotel. We apologise that your check-in experience did not meet your expectations. At the same time, we also hope to hear more details so that we can make targeted changes. I hope to provide you with a better accommodation experience next time.
Guest User
Cozy 2-bed Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 11, 2024
The service is really good. We arrived at the hotel in the early morning, and the air conditioner was already turned on for us. The room was warm and cozy. We took a hot bath and went to bed. When we woke up, we saw the beautiful lake view. It was really good! ! Recommended! !
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Response from Property: Thank you for your recognition and affirmation of our hotel services. Your praise is our greatest encouragement! We will continue to work hard to provide every guest with better services and look forward to your visit again!
Guest User
Cozy 2-bed Room
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 8, 2024
This is my first time traveling far away to Basongcuo, and also my first time staying in such a beautiful hotel. I was worried about my health in the plateau. The hotel service was very good and enthusiastic. Most importantly, the hotel has beautiful scenery and a great location. I recommend everyone to stay here.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your love and recognition of Himalaya Basongcuo Hotel. We have been working hard to create a comfortable experience for travelers and hope that we can add joy and touch to your holiday. The hotel looks forward to your stay again!
Guest User
Cozy 2-bed Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 8, 2024
The hotel is great. I came here with friends and had a bonfire party. We stayed in an ordinary standard room and couldn't see the lake. There was an observation deck in the hotel yard, where we could see the lake and snow-capped mountains. The scenery was really nice. This kind of distinctive hotel is still a good choice when traveling.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Himalaya Basongcuo Hotel. We are glad to see your good comments on the hotel's location, hygiene and service quality. Your encouragement is our driving force for progress. We look forward to seeing you again!
Guest User
Cozy 2-bed Room
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on May 7, 2024
The hotel is very good, providing luggage carrying service. When you check in, just tell the front desk. The breakfast is also good, with a wide variety of dishes, and the rice noodles are superb. The hotel's bonfire party is quite ethnic, and the moon is beautiful tonight, very enjoyable!!
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Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time during your trip. I look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Cozy 2-bed Room
Stayed in May 2024
Solo travellers
6 review
5.0/5
Outstanding
Posted on May 6, 2024
Special thanks to the ******* interns who helped me carry my luggage and chatted with me! They are all very beautiful and enthusiastic. I believe their future lives will be more perfect. Your hotel is lucky to have them! Your hotel should treat them well, otherwise I will withdraw my favorable review!
Original TextTranslated by Google
Response from Property: Thank you for your high recognition and praise for the service of our hotel staff! We will further strengthen the training and quality improvement of our staff to bring you more thoughtful and personalized services.
Guest User
Cozy 2-bed Room
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on May 6, 2024
The room is clean and sanitary, the overall feeling is very good, the front desk guest room is very good and welcoming, parking is very convenient, transportation is very convenient, the hotel facilities are complete, the stay is comfortable and worth recommending, 👍👍👍👍
Original TextTranslated by Google
Response from Property: Thank you for your recognition of our hotel's location and your evaluation of our room facilities and services. Our hotel is located on the shore of Basongcuo Lake, with pleasant scenery and a viewing platform. Welcome to stay in our hotel again!
Guest User
Cozy 2-bed Room
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on May 6, 2024
The hotel is located in the scenic area, parking is very convenient, and the room is very clean. The scenery is beautiful, the front desk room service is very good, the security staff is very diligent, and helped us carry our luggage. It is worth recommending
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time to provide us with such wonderful feedback. Your satisfaction and praise are our greatest motivation. We will continue to provide high-quality services and comfortable accommodation experience. Thank you for your support and encouragement, and I wish you a happy life and a pleasant journey!
Anonymous User
Cozy 2-bed Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 5, 2024
Beautiful environment, good location, convenient transportation, clean rooms, good service attitude of front desk staff, warm stay, free laundry, good stay experience. Recommended experience
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Response from Property: Thank you very much for your appreciation! We are always committed to creating a comfortable and clean accommodation experience for our guests. Your affirmation is the greatest encouragement to our team.
Milabeilaekelannuoshenkuo
Deluxe Lake-view Standard Room
Stayed in May 2024
Family
63 review
4.5/5
Great
Posted on May 11, 2024
The hotel is right by the lake, with unbeatable views of the lake and snow-capped mountains, close to the lake island viewing platform, and a few kilometers away from Jieba Village. It is very clean, but the room, food and service are relatively average compared to the price of more than 900. Basongcuo Scenic Area is suitable for self-driving and staying at least one night to explore the secrets of Xincuo, Cuogao Village, etc. Otherwise, it will feel not worth it.
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Response from Property: Dear guest, thank you very much for your recognition of the location of our hotel. We are sorry that you think our hotel has a low cost-performance ratio, but our prices are positioned according to the normal price system, and the increase does not exceed 30%, which is in line with the market positioning.
Kenny
Cozy 2-bed Room
Stayed in May 2024
Travel with friends
5 review
1.2/5
Posted on May 6, 2024
Average service, very poor decoration, very poor hygiene, poor drainage in the bathroom. I would rather leave! 599 Farmhouse
Original TextTranslated by Google
Response from Property: Dear guests, we are very sorry that we failed to bring you a good stay experience. Regarding the facility issues you reported, the hotel has been gradually improving. You are welcome to visit us again. Thank you!
Yanchadashujushashu
Family Parent-child Room
Stayed in May 2024
Family
18 review
4.0/5
Very Good
Posted on May 4, 2024
The environment is beautiful. The family suite cannot see Basongcuo. The facilities are old, there is no elevator, and the hot water does not work and takes a long time to put. Generally speaking, it is okay. After all, there is only one such hotel by Basongcuo Lake.
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Response from Property: Dear guests, we are very sorry that we failed to bring you a good stay experience. Regarding the hot water problem you mentioned, the hotel's boiler supplies water, and hot water is abundant and available 24 hours a day. We are very sorry that we failed to bring you a good experience and apologize to you again.
wei1107
Deluxe Standard Room
Stayed in May 2024
Couples
57 review
2.2/5
Posted on May 2, 2024
The hotel is in a good location, with a supermarket and a restaurant in the hotel. The appearance is good. However, the sanitary environment is not good, there is not even a shower room, and it is not worth the price. There is no elevator in each house, and you need to carry things upstairs.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that we failed to bring you a good stay experience. Regarding the elevator problem you mentioned, the hotel has equipped luggage handling services just for this reason. If you have any needs, we can solve them in time. Regarding the dry and wet separation problem you mentioned, we have also upgraded some of our room types. You are welcome to choose and purchase. We look forward to your supervision and wish you a happy life! !
Pangpang1972
Deluxe Lake-view Standard Room
Stayed in Apr 2024
Family
43 review
4.0/5
Very Good
Posted on May 6, 2024
The hotel is located in the scenic area, with a unique view. You must stay in a lake view room near the lake. Sitting on the balcony of the room and enjoying the invincible landscape is a great pleasure in life! There are two shortcomings. The hotel has no elevator. We live on the third floor, and it is difficult for the elderly to climb the stairs. There is no waiter to help with the luggage. The phone in the room is just a decoration and can't be used at all. I still contacted the front desk with the mobile phone line according to the contact information provided by Ctrip.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that we failed to bring you a good stay experience. The hotel does provide the luggage carrying service you mentioned. There is no hotel landline, but there is a telephone sign in the room. You can call it yourself. We apologize to you again and wish you a happy life. Thank you!
JaSonWang12138
Cozy 2-bed Room
Stayed in Apr 2024
Travel with friends
16 review
5.0/5
Outstanding
Posted on Apr 28, 2024
It's OK, it meets the needs of staying for one night! The scenery is really good! It's also very quiet! The hotel has breakfast and barbecue, which is OK! I thought the room with balcony was a balcony for a single room, but it turned out to be a large public balcony! I still recommend this hotel!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for stopping by and commenting. Your encouragement and praise are the driving force for our continuous progress. We look forward to meeting you again and wish you a happy life. Thank you.